Recall 25V712 affects 16 2025 Mercedes-Benz Sprinter 2500 vehicles for a front short-range radar sensor defect. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 16 2025 Sprinter 2500 vans because the front short-range radar sensor printed circuit board can fail. When that happens, automatic emergency braking and other driver assistance features can fail to operate as intended, which increases crash risk; the Mercedes-Benz dealer repair will be free once available.
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What's wrong?
The front short-range radar sensor on the 2025 Mercedes-Benz Sprinter 2500 is part of the forward collision avoidance system. It watches the area ahead of the van and sends information to the control unit, which helps automatic emergency braking and related driver assistance features decide when to react.
Inside that radar sensor is a printed circuit board, the small electronic board that carries signals through the sensor. A small connection point on some boards was made outside the required supplier process. If that connection fails, the radar sensor stops sending reliable information, and the van loses automatic emergency braking and other driver assistance features that depend on the front radar.
There is no warning sign before failure. An owner should not count on a noise, smell, pedal change, or other driving feel to appear before the radar sensor stops working.
Who's affected?
The scope is limited to Sprinter 2500 vans built from June 10 through June 15, 2025.
| 2025 Mercedes-Benz Sprinter 2500 | Radar |
|---|---|
| Units affected | 16 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific van.
What's the safety risk?
If the automatic emergency braking system does not respond as intended, the van has less help slowing before a hazard, which increases the risk of a crash. Rely on normal braking, stay alert, leave extra following distance, and arrange the recall repair. Repair will be free at any franchised Mercedes-Benz dealer once available.
What should I do?
- Check your VIN to confirm your 2025 Mercedes-Benz Sprinter 2500 is included in this recall.
- Watch for the Mercedes-Benz owner letter mailed November 21, 2025, or call Mercedes-Benz customer service at 1-877-762-8267 with questions.
- Contact a franchised Mercedes-Benz dealer and ask whether the free short-range radar sensor replacement that fixes the loss of automatic emergency braking and other driver assistance features is ready for your VIN.
- Bring the owner letter if you have it. If not, reference recall number 25V712 and Mercedes-Benz recall VS3RADARS when you call.
- Drive with extra following distance until the repair is complete, and do not rely on automatic emergency braking or related driver assistance features.
What happens at the repair
At the dealer, a Mercedes-Benz technician will replace the front short-range radar sensor that contains the printed circuit board tied to the recall. The final dealer repair will be free once available, with parts and labor covered under the recall. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, since the involved Sprinter vans remain under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| October 17, 2025 | NHTSA published the recall |
|---|---|
| October 24, 2025 | Dealer notification began |
| October 24, 2025 | Dealer notification ended |
| October 24, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 21, 2025 | Owner notification mailed |
| December 12, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V712?
Recall 25V712 covers 16 2025 Mercedes-Benz Sprinter 2500 vans with a front short-range radar sensor printed circuit board that can fail. If it fails, automatic emergency braking and other driver assistance features stop working as intended, increasing crash risk.
What should I do if my 2025 Mercedes-Benz Sprinter 2500 is on this recall?
Check your VIN to confirm your specific van is included in recall 25V712. If it is, contact a franchised Mercedes-Benz dealer to schedule replacement of the short-range sensor. Owner letters were mailed November 21, 2025. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mercedes-Benz dealers will replace the short-range sensor free of charge. Reference recall number 25V712 when you contact the service department.
Is it safe to drive my Sprinter 2500 before the repair?
The recall does not include a do-not-drive order. The safety issue is that automatic emergency braking does not work as intended if the radar sensor fails, increasing crash risk. Confirm your VIN, then ask the dealer how soon the sensor replacement can be completed.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V712000 |
|---|---|
| Mercedes-Benz customer service | 1-877-762-8267 |
| NHTSA recall # | 25V712 |
| NHTSA recall # (full) | 25V712000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →