Recall 25V686 covers 291,901 2020-2022 Ford F-250 Sd, F-350 Sd, and F-450 Sd trucks for rearview camera display failure. Repair will be free once available.
Ford is recalling 291,901 2020-2022 F-250 Sd, F-350 Sd, and F-450 Sd trucks because the 360-degree view camera system can fail to show the rearview image properly in certain lighting. That loss of rear visibility can increase crash risk, and the Ford dealer repair will be free once available.
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What's wrong?
The Image Processing Module Software B on the 2020-2022 Ford F-250 Sd, F-350 Sd, and F-450 Sd trucks controls the 360-degree camera display. It takes video from the camera system, balances light exposure, and sends the rearview image to the screen when the truck is backing up. That rear image is supposed to stay readable as the truck moves between bright and dark areas.
On affected trucks, the software applies one light exposure setting across all four cameras at the same time. If the rear camera is looking into a much darker area than the other cameras, that shared setting can make the rearview image too dark or too bright. The screen still shows a camera view, but the image does not display the area behind the truck properly.
No warning lights or messages will appear. The thing to watch for is the rear camera image itself, especially a dark rearview picture when backing into a darker area.
Who's affected?
The scope crosses the F-350 Sd, F-450 Sd, and F-250 Sd lines because they use the same image processing module software.
| 2022 Ford F-350 Sd | Software |
|---|---|
| 2020 Ford F-450 Sd | Software |
| 2022 Ford F-250 Sd | Software |
| 2021 Ford F-250 Sd | Software |
| 2020 Ford F-250 Sd | Software |
| 2021 Ford F-350 Sd | Software |
| 2020 Ford F-350 Sd | Software |
| 2021 Ford F-450 Sd | Software |
| 2022 Ford F-450 Sd | Software |
| Units affected | 291,901 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included in this recall.
What's the safety risk?
A rearview camera image that does not display properly reduces the driver's view behind the truck and increases the risk of a crash. No warning lights or messages appear, so check mirrors and surroundings carefully and follow Ford's recall instructions when the remedy opens. Repair will be free at any franchised Ford dealer once available.
What should I do?
- Check your VIN to confirm your 2020-2022 Ford F-350 Sd, F-450 Sd, or F-250 Sd is included in this recall.
- Wait for Ford's final remedy letter before scheduling the image processing module software update that fixes the rearview camera display failure.
- Contact a franchised Ford dealer after the final remedy opens to schedule the free software update.
- Reference recall number 25V686 and Ford recall 25SA8 when you call the dealer or Ford customer service.
- Use extra care when backing up until the repair is complete. Check mirrors and look behind the truck before reversing.
What happens at the repair
Ford has not listed the final remedy as open in this filing. When Ford opens it, a Ford technician will update the image processing module software for the 360-degree camera system. The final dealer repair will be free under recall 25V686, with parts and labor covered. Ford uses its standard reimbursement plan for this campaign. If you already paid for a related camera or image processing module repair before the owner notice, contact Ford customer service or the service desk with documentation for a reimbursement review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| October 10, 2025 | NHTSA published the recall |
|---|---|
| October 13, 2025 | Dealer notification began |
| October 13, 2025 | Dealer notification ended |
| October 13, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 20, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V686?
Recall 25V686 covers 291,901 2020-2022 Ford F-250 Sd, F-350 Sd, and F-450 Sd vehicles with a 360-degree view camera system that does not display the rearview image properly in certain lighting. Ford dealers will update the image processing module software for free.
What should I do if my 2020-2022 Ford F-250 Sd, F-350 Sd, or F-450 Sd is on this recall?
Check your VIN to confirm your specific truck is included in recall 25V686. If it is, contact a franchised Ford dealer and ask whether the final image processing module software update is open for your truck. Reference Ford recall number 25SA8 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Ford dealers will update the image processing module software free of charge for affected 2020-2022 F-250 Sd, F-350 Sd, and F-450 Sd trucks.
What is the safety risk?
The safety risk is reduced rear visibility while backing up. If the rearview image does not display properly, the driver has less view behind the truck, increasing the risk of a crash. Use mirrors and direct visual checks, then arrange the free dealer software update if your VIN is included.
When did Ford notify owners about recall 25V686?
Ford mailed interim owner letters on October 30, 2025. Those letters notified owners of the safety risk while Ford prepared the final remedy process. Ford said additional letters would be sent once the final remedy is available.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V686000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 25V686 |
| NHTSA recall # (full) | 25V686000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →