Recall 25V650 covers 268 2021-2025 Altec Aa Series, Am Series, and An Series Aerial Devices for outrigger-pad fire risk. Altec provides the fix free.
Altec is recalling 268 2021-2025 aerial devices, including Aa Series Aerial Device, Am Series Aerial Device, and An Series Aerial Device models, because the outrigger pad holder was installed too close to the exhaust outlet. The exhaust can overheat the outrigger pad and raise fire risk; Altec dealers will complete the recall repair free of charge.
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What's wrong?
The outrigger pad holder on the Altec Aa Series Aerial Device, Am Series Aerial Device, and An Series Aerial Device is the bracket that stores the pad when the aerial device is on the road. The pad is placed under an outrigger during setup so the stabilizer load spreads across the ground instead of pressing into one small spot. The holder is supposed to keep that pad secured and away from damaging heat.
On these units, the holder was mounted too close to the exhaust outlet on certain chassis. After a long drive, exhaust heat can damage the wooden pad stored in the holder. If the pad chars or continues to overheat, that heat damage creates a fire risk.
Owners and operators should check the outrigger pad and holder during pre-trip, daily, and maintenance inspections. Look for charring, darkened wood, scorching, or other heat damage near the exhaust outlet. That visible heat damage is the warning sign before the condition gets worse.
Who's affected?
Covers three Altec aerial device series across the 2021-2025 model years, all tied to the bolt-on outrigger pad holder.
| 2025 Altec Aa Series Aerial Device | body or structural component |
|---|---|
| 2025 Altec Aa Series Aerial Device | Manifold/header/muffler/tail pipe |
| 2025 Altec Am Series Aerial Device | body or structural component |
| 2025 Altec Am Series Aerial Device | Manifold/header/muffler/tail pipe |
| 2025 Altec An Series Aerial Device | body or structural component |
| 2025 Altec An Series Aerial Device | Manifold/header/muffler/tail pipe |
| 2024 Altec Aa Series Aerial Device | body or structural component |
| 2024 Altec Aa Series Aerial Device | Manifold/header/muffler/tail pipe |
| 2024 Altec Am Series Aerial Device | body or structural component |
| 2024 Altec Am Series Aerial Device | Manifold/header/muffler/tail pipe |
| 2023 Altec Aa Series Aerial Device | body or structural component |
| 2023 Altec Aa Series Aerial Device | Manifold/header/muffler/tail pipe |
| 2022 Altec Aa Series Aerial Device | body or structural component |
| 2022 Altec Aa Series Aerial Device | Manifold/header/muffler/tail pipe |
| 2021 Altec Aa Series Aerial Device | body or structural component |
| 2021 Altec Aa Series Aerial Device | Manifold/header/muffler/tail pipe |
| Units affected | 268 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and series does not confirm inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Overheating exhaust can damage the outrigger pad and increase the risk of a fire. Daily pre-trip checks and maintenance inspections are the practical warning path: look for heat damage on the outrigger pad holder or pad, then arrange service if damage appears. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2021-2025 Altec Aa Series Aerial Device, Am Series Aerial Device, or An Series Aerial Device is included in this recall.
- Contact a franchised Altec dealer to schedule the free outrigger-pad-holder inspection.
- Schedule the holder or exhaust-outlet relocation kit if the inspection finds the pad holder sits too close to the exhaust and creates an overheating fire risk.
- Bring the owner notice if you have it. If not, reference recall number 25V650 and Altec recall CSN-3252 when you call.
- Call Altec customer service at 1-877-462-5832 with repair or scheduling questions.
What happens at the repair
Altec's repair process starts with an inspection of the outrigger pad holder placement near the exhaust outlet. Altec instructs owners on that inspection. If the holder is too close to the exhaust outlet, Altec provides a kit to relocate the outrigger pad holder or the exhaust outlet, free of charge. If you already paid for a related repair before the recall notice, Altec has a general reimbursement plan on file. Contact Altec customer service with prior repair documentation and ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 25, 2025 | NHTSA published the recall |
|---|---|
| November 21, 2025 | Dealer notification began |
| November 21, 2025 | Dealer notification ended |
| November 21, 2025 | Owner notification mailed |
| November 21, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V650?
Recall 25V650 covers 268 2021-2025 Altec Aa Series Aerial Device, Am Series Aerial Device, and An Series Aerial Device units. The outrigger pad holder was installed too close to the exhaust outlet, which can overheat the pad and raise fire risk. Altec provides the needed inspection and relocation kit for free.
What should I do if my 2021-2025 Altec Aa Series Aerial Device, Am Series Aerial Device, or An Series Aerial Device is on this recall?
Check your VIN to confirm your specific aerial device is included in recall 25V650. If it is, contact Altec customer service at 1-877-462-5832 and reference recall CSN-3252. Altec will provide inspection instructions and the needed relocation kit for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to correct the defect at no cost, and Altec states the outrigger pad holder or exhaust outlet relocation kit will be provided free of charge as needed.
What is the safety risk in recall 25V650?
The safety risk is fire. NHTSA campaign 25V650 says the exhaust can overheat the outrigger pad when the pad holder sits too close to the exhaust outlet. Confirm your VIN, then follow Altec's inspection instructions before continued use.
When were owners notified about recall 25V650?
Altec mailed owner notification letters on November 21, 2025. If you bought the aerial device used or did not receive the letter, check your VIN and contact Altec customer service with recall CSN-3252.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V650000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 25V650 |
| NHTSA recall # (full) | 25V650000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →