Recall 25V632 affects 12 2024-2025 Mci D45CRTE, D45CRTELE, and J4500E coaches for high-voltage battery short circuits. Park outside. Free repair once Mci opens it.
Mci is recalling 12 2024-2025 D45CRTE, D45CRTELE, and J4500E coaches because the high voltage battery can short circuit inside a battery module when charging near or full capacity. A battery short circuit increases the risk of a fire, and the dealer repair will be free once Mci opens the final remedy.
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What's wrong?
The HV Battery on affected 2024-2025 Mci D45CRTE, D45CRTELE, and J4500E coaches stores the energy that powers the electric propulsion system. These coaches use Freudenberg Gen 3 HE high voltage batteries, and coaches outside this recall do not have that battery type. During normal operation, the battery modules hold and release high voltage power while the coach monitors battery temperature and system status.
The problem is inside the battery module. Mci says the high voltage battery can develop a short circuit or another battery cell fault when charging to near or full capacity. The precise cause of the battery cell short circuit is still unknown, so the failure difference is set to be updated in an amended filing.
If the coach is powered on, the driver display shows temperature warnings before the issue progresses. If the coach is powered off, visible smoke from the affected battery is the warning sign to watch for.
Who's affected?
Covers 3 electric coach models across the 2024 and 2025 model years, all tied to the same high-voltage traction battery.
| 2024 Mci D45CRTE | high-voltage traction battery |
|---|---|
| 2024 Mci D45CRTELE | high-voltage traction battery |
| 2025 Mci J4500E | high-voltage traction battery |
| Units affected | 12 |
| Field incidents | NHTSA has logged 8 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
A short circuit in the high voltage battery increases the risk of a fire. If the vehicle is powered on, watch for battery temperature warnings on the driver display. If it is parked, treat visible smoke near the battery as a safety signal. Park outside and away from structures, and keep charging at 75% or less until the recall repair is complete. Repair will be free at any franchised Mci dealer once Mci opens it.
What should I do?
- Check your VIN to confirm your 2024-2025 Mci D45CRTE, D45CRTELE, or J4500E coach is included in this recall.
- Wait for Mci's second owner letter before scheduling the battery replacement; the final repair is not open yet.
- Park outside and away from structures until the recall repair is complete.
- Limit charging to 75% capacity or less until the battery replacement is complete.
- Call Mci customer service at 1-800-241-2947 with questions and reference recall number 25V632 when you call.
What happens at the repair
Until the final repair is available, Mci's interim guidance is to park outside, park away from structures, and avoid charging above 75% capacity. Once the remedy opens, an Mci technician will replace the high voltage batteries free of charge. Parts and labor are covered under recall 25V632. Mci uses its standard reimbursement plan for this campaign. If you already paid for a battery repair tied to this recall, contact Mci customer service and ask what documentation is needed for a reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 19, 2025 | NHTSA published the recall |
|---|---|
| October 3, 2025 | Dealer notification began |
| October 3, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V632?
Recall 25V632 covers 12 2024-2025 Mci D45CRTE, D45CRTELE, and J4500E coaches with a high-voltage battery short-circuit risk during charging near full capacity. The short circuit increases fire risk. Mci will replace the batteries for free once the final repair is available.
What should I do if my 2024-2025 Mci D45CRTE, D45CRTELE, or J4500E is on this recall?
Check your VIN to confirm your specific coach is included in recall 25V632. If it is, park outside and away from structures, avoid charging above 75% capacity, and contact Mci customer service at 1-800-241-2947 for current interim instructions.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Mci says it will replace the batteries free of charge. Because the remedy is interim, the final battery replacement opens after Mci makes the repair available.
What is the safety risk?
The safety risk is fire. Mci reported that the high-voltage battery can short circuit inside the battery module when charging near or at full capacity. Until the repair is complete, keep the coach parked outside and away from structures and avoid charging above 75% capacity.
When will Mci notify owners about recall 25V632?
Mci mailed interim owner letters on November 12, 2025, explaining the safety risk. A second owner letter will be sent once the final remedy is available. If your VIN is included, follow the interim parking and charging instructions before that second notice arrives.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V632000 |
|---|---|
| Mci customer service | 1-800-241-2947 |
| NHTSA recall # | 25V632 |
| NHTSA recall # (full) | 25V632000 |
Source documents
-
Download Recall Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Remedy Instructions (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →