Recall 25V620 affects 3,609 2026 Volvo Vnl (4) trucks for an interior door latch cable defect. Repair is free at any franchised Volvo dealer.
Volvo is recalling 3,609 2026 Vnl (4) trucks because an incorrectly installed interior door handle cable can keep the door from opening from inside. A trapped occupant faces a higher risk of injury, and the Volvo dealer repair will be free once the remedy is available.
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What's wrong?
The door lock on the 2026 Volvo Vnl (4) truck holds the right-side door closed and releases it when the interior handle is pulled. A cable links the inside handle to the latch module, so the handle movement reaches the lock and lets the door open from the cab.
On affected trucks, the cable end was installed with too little adhesive at the connection point. That weak bond lets the cable end move out of position inside the door latch module. When that happens, pulling the interior handle does not properly actuate the latch, and the door stays closed.
There is no warning sign before failure. The handle can feel normal until the cable connection slips, then the door does not open from the inside. If that happens, use another safe exit and have a Volvo dealer inspect the door lock.
Who's affected?
| 2026 Volvo Vnl (4) | Latch |
|---|---|
| Units affected | 3,609 |
| Field incidents | NHTSA has logged 17 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
A door that will not open from the inside can trap occupants and increase injury risk. If an interior door handle does not release the latch, exit another way and schedule the repair soon. Repair will be free at any franchised Volvo dealer once available.
What should I do?
- Check your VIN to confirm your 2026 Volvo Vnl (4) is included in this recall.
- Contact a franchised Volvo dealer and ask whether the free interior door handle repair is open for your VIN.
- Schedule the door latch cable and pivot clip replacement so the door can open from inside.
- Bring the recall notice if Volvo mailed one. If not, reference recall number 25V620 when you call.
- Call Volvo customer service at 800-528-6586 with questions and ask about Volvo recall RVXX2508.
What happens at the repair
Volvo has identified the dealer repair: a Volvo technician will replace the door latch cable and pivot clip so the interior door handle can release the door correctly. The dealer repair will be free once available, with parts and labor covered under recall 25V620. If you already paid for a related door latch or interior handle repair before the recall notice, Volvo uses the manufacturer's standard reimbursement plan. Keep repair orders and proof of payment, and contact Volvo customer service or the dealer service desk for the claim process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 18, 2025 | NHTSA published the recall |
|---|---|
| September 25, 2025 | Dealer notification began |
| September 25, 2025 | Dealer notification ended |
| September 25, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| November 11, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V620?
Recall 25V620 covers 3,609 2026 Volvo Vnl (4) trucks with an interior door handle latch cable that can be installed incorrectly and keep the door from opening from inside. Volvo dealers will replace the door latch cable and pivot clip for free.
What should I do if my 2026 Volvo Vnl (4) is on this recall?
Check your VIN to confirm your specific truck is included in recall 25V620. If it is, contact a franchised Volvo dealer to schedule the door latch cable and pivot clip replacement. Reference recall number 25V620 and Volvo recall number RVXX2508 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost, and Volvo will replace the door latch cable and pivot clip free of charge at a franchised Volvo dealer.
What is the safety risk in recall 25V620?
The safety risk is being unable to open the door from inside the truck. In recall 25V620, that trapped-occupant risk increases the chance of injury. The repair path is to have a Volvo dealer replace the latch cable and pivot clip for free.
When were owners notified about recall 25V620?
Volvo mailed owner notification letters on November 11, 2025. If you bought the truck used or never received a letter, check your VIN to confirm whether your specific 2026 Volvo Vnl (4) is included, then call a Volvo dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V620000 |
|---|---|
| Volvo customer service | 800-528-6586 |
| NHTSA recall # | 25V620 |
| NHTSA recall # (full) | 25V620000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →