Recall 25V576 affects 91,787 2022-2026 Jeep Grand Cherokee PHEV SUVs for loss of drive power. Repair is free at any franchised Jeep dealer.
Jeep is recalling 91,787 2022-2026 Grand Cherokee PHEV vehicles because a software error in the hybrid control processor can cause a loss of drive power. That loss of drive power increases the risk of a crash, and Jeep dealers will complete the recall repair free of charge.
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What's wrong?
The HCP software in the 2022-2026 Jeep Grand Cherokee PHEV helps manage the hybrid propulsion system. It reads signals from the Battery Pack Control Module, which monitors the high-voltage battery pack, then helps coordinate electric and engine drive power. That software path has to stay synchronized for the vehicle to keep moving normally.
On affected Grand Cherokee PHEV vehicles, the Battery Pack Control Module microprocessor becomes overloaded and resets. During that reset, the Hybrid Control Processor reads a signal from the battery module the wrong way. When that happens, the propulsion system can lose drive power instead of continuing to deliver power to the wheels.
There is no warning sign before failure. A driver should not rely on a warning light, sound, or change in feel to know the software fault is about to happen.
Who's affected?
Spans the 2022 through 2026 model years with the same HCP software tied to the electric propulsion system.
| 2022 Jeep Grand Cherokee | electric propulsion system |
|---|---|
| 2023 Jeep Grand Cherokee | electric propulsion system |
| 2024 Jeep Grand Cherokee | electric propulsion system |
| 2025 Jeep Grand Cherokee | electric propulsion system |
| 2026 Jeep Grand Cherokee | electric propulsion system |
| Units affected | 91,787 |
| Field incidents | NHTSA has logged 526 field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A loss of drive power increases the risk of a crash. There is no warning sign before the power loss, so take any sudden loss of propulsion seriously and move out of traffic if it happens. Schedule the software update soon. Repair is free at any franchised Jeep dealer.
What should I do?
- Check your VIN to confirm your 2022-2026 Jeep Grand Cherokee is included in this recall.
- Contact a franchised Jeep dealer to schedule the free hybrid control processor software update that fixes the loss of drive power risk.
- Bring the recall notice if Jeep mailed one. If not, reference recall number 25V576 when you call.
- Use extra care while driving before the repair, since loss of drive power increases crash risk.
What happens at the repair
At the dealer, a Jeep technician updates the hybrid control processor software to correct the control error tied to loss of drive power. The software update and labor are free under the recall. If you already paid yourself for this software update or a related hybrid control processor repair before the recall notice, Jeep's standard reimbursement plan covers documented expenses. Bring your receipts or repair paperwork to the service desk when you ask about reimbursement.
| Reimbursement | Reimbursement available |
|---|
Timeline
| September 4, 2025 | NHTSA published the recall |
|---|---|
| September 11, 2025 | Dealer notification began |
| September 11, 2025 | Dealer notification ended |
| September 11, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| October 14, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V576?
Recall 25V576 covers 91,787 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric vehicles with a hybrid control processor software error. The error can cause a loss of drive power, which increases crash risk. Jeep dealers will update the hybrid control processor software for free.
What should I do if my 2022-2026 Jeep Grand Cherokee is on this recall?
Check your VIN to confirm your specific Grand Cherokee is included in recall 25V576. If it is, contact a franchised Jeep dealer to schedule the hybrid control processor software update. The dealer repair is free, and owner letters were mailed October 14, 2025.
Does the recall repair cost anything?
No. Federal recall law requires manufacturers to repair safety defects at no cost to owners. For recall 25V576, a franchised Jeep dealer will update the hybrid control processor software free of charge.
What is the safety risk?
The safety risk is loss of drive power while the vehicle is in use. A loss of drive power increases crash risk because the Grand Cherokee can stop responding to acceleration when the driver expects propulsion.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V576000 |
|---|---|
| Jeep customer service | 800-853-1403 |
| NHTSA recall # | 25V576 |
| NHTSA recall # (full) | 25V576000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Misc. Document (PDF)
- Download Remedy Instructions (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →