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Campaign 25V572 Posted September 3, 2025 1,456,417 units

2015-2019 Ford Multi-Model Recall 25V572: Rear Camera

Recall 25V572 covers 1,456,417 2015-2019 Ford and Lincoln vehicles with distorted, inverted, or blank rearview-camera images. Repair is free at any franchised Ford dealer.

Ford is recalling 1,456,417 2015-2019 vehicles, including F-550 Sd, Expedition, Mustang, Ranger, Edge, and Lincoln Navigator models, because the rearview camera can show a distorted, inverted, or blank image in reverse. That loss of view behind the vehicle can increase crash risk, and the Ford dealer repair will be free once available.

Does this recall apply to your specific vehicle?

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What's wrong?

The rear view camera on these 2015-2019 Ford vehicles is supposed to send a clear image to the center display when the vehicle is shifted into reverse. That image helps the driver see the area behind the vehicle while backing up. The camera depends on small electrical contacts inside its circuit board connection to keep the video signal steady.

In the affected cameras, a supplier tooling change left the printed circuit board header with weaker contact pressure. The header is the connector point where the camera's internal electronics pass the signal along. Over time, those looser contacts can wear and corrode at the contact surface. When that happens, the reverse image can appear distorted, show upside down, or go blank.

There is no warning sign before failure. The first thing an owner notices is the camera image changing or disappearing when the vehicle is already in reverse.

Who's affected?

Spans Ford and Lincoln models from 2015-2019, with the rear-view camera system listed across the included vehicles.

2018 Ford F-550 Sd Camera
2019 Ford F-550 Sd Camera
2016 Ford F-550 Sd Camera
2015 Ford Expedition Camera
2016 Ford Expedition Camera
Units affected1,456,417
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

An inverted, distorted, or blank rearview camera image reduces the view behind the vehicle and increases the risk of a crash. There is no warning sign before the image appears wrong, so check mirrors, turn your head before backing up, and schedule the recall repair. Repair will be free at any franchised Ford dealer once available.

What should I do?

  1. Check your VIN to confirm your 2015-2019 Ford or Lincoln F-550 Sd, Expedition, Econoline, F-350 Sd, F-250 Sd, Navigator, Mkc, Transit Connect, Transit, F-450 Sd, Ranger, Mustang, or Edge is included in this recall.
  2. Watch for Ford's owner letter, which was mailed January 13, 2026, if you have not received it yet.
  3. Contact a franchised Ford dealer with recall number 25V572 to ask when your vehicle can receive the free rearview-camera inspection and replacement.
  4. Bring the recall notice to the dealer if you received one.
  5. Use extra care when backing up until the repair is complete, since the rearview camera image can be distorted, inverted, or blank.

What happens at the repair

When the repair opens, a Ford technician will inspect the rearview camera and replace it if the inspection shows it is part of the recall repair. Parts and labor are covered. Ford's general reimbursement plan on file covers documented out-of-pocket repairs paid before the recall notice. Keep invoices and repair orders, then contact Ford customer service or ask the Ford service desk how to submit the claim.

ReimbursementReimbursement available

Timeline

September 3, 2025 NHTSA published the recall
September 8, 2025 Dealer notification began
September 8, 2025 Dealer notification ended
September 8, 2025 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
January 13, 2026 Owner notification mailed

Frequently asked questions

What is recall 25V572?

Recall 25V572 covers 1,456,417 2015-2019 Ford vehicles with rearview cameras that can show a distorted, inverted, or blank image in reverse. That reduced rear view increases crash risk. Ford dealers will inspect the camera and replace it if needed for free.

What should I do if my 2015-2019 Ford vehicle is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 25V572. If it is, contact a franchised Ford dealer to schedule the rearview camera inspection. Reference Ford recall number 25S89 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ford dealers will inspect and replace the rearview camera as needed free of charge. Parts and labor are covered under recall 25V572.

Is it safe to drive with this rearview camera recall?

Use extra care when backing up until the repair is complete. The recall does not include a do-not-drive order, but an inverted, distorted, or blank rearview image can reduce what you see behind the vehicle and increase crash risk.

What if I bought this Ford vehicle used?

The free repair still applies. Recall eligibility follows the VIN, not the current owner. If you never received Ford's January 13, 2026 owner letter, check your VIN and give recall number 25V572 or Ford number 25S89 to the dealer.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/25V572000
Ford customer service1-866-436-7332
NHTSA recall #25V572
NHTSA recall # (full)25V572000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →