If your VIN is in recall 25V528, Jayco Travel Trailer will install a missing furnace exhaust vent free at any franchised Jayco Travel Trailer dealer.
Jayco Travel Trailer is recalling 173 2024-2025 Jay Flight Slx travel trailers because the furnace exhaust vent is missing from the exterior wall on affected trailers, allowing carbon monoxide to enter the vehicle. Unvented carbon monoxide raises the risk of injury or death, and Jayco Travel Trailer dealers will complete the repair free of charge.
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What's wrong?
The furnace exhaust vent on a 2024-2025 Jayco Travel Trailer Jay Flight Slx is the outside outlet for combustion gases from the propane furnace. When the furnace runs, that vent is supposed to carry exhaust through the exterior wall so carbon monoxide stays outside the travel trailer. The vent cap and exhaust tube are small parts, but they are part of the furnace safety path.
On affected trailers, the exterior wall vent was not installed during production. That assembly error leaves furnace exhaust without the proper outside outlet. When the furnace is used, carbon monoxide can build inside the living space instead of being routed outdoors, which creates a poisoning risk for anyone inside.
The warning sign is the carbon monoxide safety detector inside the travel trailer sounding while the furnace is in use. Treat that alarm as a real safety warning, shut the furnace off, move occupants to fresh air, and have the vent installation checked before using the furnace again.
Who's affected?
The scope is limited to the Jay Flight Slx furnace component across the 2024 and 2025 model years.
| 2025 Jayco Travel Trailer Jay Flight Slx | Furnace |
|---|---|
| 2024 Jayco Travel Trailer Jay Flight Slx | Furnace |
| Units affected | 173 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
Unvented carbon monoxide can build up inside the travel trailer and increases the risk of injury or death from carbon monoxide poisoning. If the carbon monoxide detector alarms, leave the trailer and call the dealer before using the furnace again. Repair is free at any franchised Jayco Travel Trailer dealer.
What should I do?
- Check your VIN to confirm your 2024-2025 Jayco Travel Trailer Jay Flight Slx is included in this recall.
- Contact a franchised Jayco Travel Trailer dealer to schedule the free furnace-exhaust-vent inspection and installation that keeps furnace exhaust outside the trailer.
- Bring the recall notice if Jayco Travel Trailer mailed one. If not, reference recall number 25V528 when you call.
- Avoid using the furnace until the dealer confirms the exterior furnace exhaust vent is installed.
- Call Jayco Travel Trailer customer service at 1-800-283-8267 with questions about the repair.
What happens at the repair
At the dealer, a Jayco Travel Trailer technician inspects the exterior wall for the furnace exhaust vent and installs the vent if it is missing. The inspection, parts, and labor are free under the recall. If you already paid out of pocket for this furnace exhaust vent repair before the recall notice, Jayco's general reimbursement plan covers documented qualifying expenses. Bring repair paperwork and payment records to the service desk, or contact Jayco customer service to ask how to submit the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| August 14, 2025 | NHTSA published the recall |
|---|---|
| September 12, 2025 | Dealer notification began |
| September 12, 2025 | Dealer notification ended |
| September 18, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V528?
Recall 25V528 covers 173 2024-2025 Jayco Travel Trailer Jay Flight Slx travel trailers with a furnace exhaust vent that is missing from the exterior wall. Unvented carbon monoxide can enter the trailer, increasing the risk of injury or death from carbon monoxide poisoning.
What should I do if my 2024-2025 Jayco Travel Trailer Jay Flight Slx is on this recall?
Check your VIN to confirm your specific trailer is included in recall 25V528. If it is, contact a franchised Jayco Travel Trailer dealer to schedule the furnace exhaust vent inspection and installation. Reference Jayco recall number 9901636 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost, and Jayco Travel Trailer dealers will inspect the furnace exhaust vent and install one if needed for free.
What is the safety risk in recall 25V528?
The risk is carbon monoxide entering the trailer through an unvented furnace exhaust path. Carbon monoxide exposure can cause injury or death. Confirm your VIN, then have a franchised Jayco Travel Trailer dealer inspect the vent before relying on the furnace.
When were owner letters mailed for recall 25V528?
Jayco mailed owner notification letters on September 18, 2025. If you bought the trailer used or never received a letter, the VIN still decides whether the recall applies. You can also reference recall number 9901636 with Jayco customer service at 1-800-283-8267.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V528000 |
|---|---|
| Jayco Travel Trailer customer service | 1-800-283-8267 |
| NHTSA recall # | 25V528 |
| NHTSA recall # (full) | 25V528000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →