Recall 25V524 affects 408 2021-2022 Heil Front End Loader Garbage trucks for missing AFL arm welds. Heil repairs or replaces the arm free.
Heil is recalling 408 2021-2022 Front End Loader Garbage trucks because missing vertical welds on the automatic front loader arm can let the arm crack and fall. A falling arm increases the risk of injury, and Heil dealers will complete the recall repair free of charge.
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What's wrong?
The automatic front loader arm on a 2021-2022 Heil Front End Loader Garbage truck is the lift structure that moves the refuse container during collection. Hydraulic cylinders push on brackets attached to the arm, and the welded joints keep that lifting load tied into the arm structure.
On the affected trucks, vertical welds between the arm cylinder brackets were missed during production because the build print was misread. Without those welds, the bracket area does not have the support Heil intended. Repeated lifting loads can crack the arm, and a cracked arm can fall from the truck.
There is no warning sign before failure. The recall does not identify a driver symptom, sound, or light that appears before the arm cracks, so the weld condition has to be confirmed through inspection and repair.
Who's affected?
The affected list spans the 2021 and 2022 model years with the same left-hand arm part.
| 2021 Heil Front End Loader Garbage | Equipment |
|---|---|
| 2022 Heil Front End Loader Garbage | Equipment |
| Units affected | 408 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific truck.
What's the safety risk?
A falling AFL arm increases the risk of injury to anyone near the truck. Keep people clear of the arm, avoid using the affected equipment until service confirms the repair, and arrange the recall work if your VIN is included. Repair is free at any franchised Heil dealer.
What should I do?
- Check your VIN to confirm your 2021-2022 Heil Front End Loader Garbage truck is included in this recall.
- Contact Heil customer service at 1-866-275-4345 to arrange the free AFL arm inspection and repair that addresses missing vertical welds and arm cracking.
- Reference recall number 25V524 when you call or when you speak with a Heil service representative.
- Bring any recall notice or repair paperwork tied to this AFL arm issue.
- Avoid operating the loader arm around workers until Heil confirms the inspection and repair are complete.
What happens at the repair
At the dealer, a Heil technician inspects the automatic front loader arm and repairs or replaces the AFL arm if the weld area or arm condition requires it. Heil says all affected trucks were repaired at no cost by July 28, 2023. The recall repair remains free for any included truck that still needs campaign work. Reimbursement is not offered for this campaign because the recall work was completed at no cost for the affected units.
| Reimbursement | No separate reimbursement |
|---|
Timeline
| August 12, 2025 | NHTSA published the recall |
|---|
Frequently asked questions
What is recall 25V524?
Recall 25V524 covers 408 2021-2022 Heil Front End Loader Garbage trucks with missing vertical welds on the automatic front loader arm. The arm can crack and fall, increasing injury risk. Heil will inspect and repair or replace the arm for free.
What should I do if my 2021-2022 Heil Front End Loader Garbage is on this recall?
Check your VIN to confirm whether your specific truck is included in recall 25V524. If the recall still shows open, contact Heil customer service at 1-866-275-4345 or a Heil service location to confirm the AFL arm inspection and repair status.
Is the recall repair free?
Yes. Heil's recall remedy says the AFL arm inspection and repair or replacement are free of charge. Federal recall law requires the manufacturer to correct the covered defect at no cost to the owner.
What is the safety risk?
The safety risk is injury from a falling automatic front loader arm. Missing vertical welds can allow the arm to crack and fall. Keep people clear of the loader arm until Heil confirms the truck was inspected and repaired.
Were the affected Heil garbage trucks already repaired?
Heil reported that all affected trucks were repaired by July 28, 2023. Still, check your VIN if you manage or bought one of these trucks after that date, since the VIN record is the best way to confirm the recall is closed.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V524000 |
|---|---|
| Heil customer service | 1-866-275-4345 |
| NHTSA recall # | 25V524 |
| NHTSA recall # (full) | 25V524000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →