Recall 25V504 affects 176 2022-2024 Freightliner Business Class M2 vehicles for steering-shaft weld failure. Repair is free at any franchised Freightliner dealer.
Freightliner is recalling 176 2022-2024 Business Class M2 vehicles because welds in the intermediate steering shaft assembly can crack and fail, allowing the shaft to detach from the steering column. If the shaft detaches, the driver can lose steering, and Freightliner dealers will complete the free repair.
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What's wrong?
The intermediate steering shaft on the 2022-2024 Freightliner Business Class M2 is the metal link between the steering column and the rest of the steering gear. When the driver turns the wheel, this shaft transfers that motion down to the steering system so the front wheels respond. On these Dual Steer Low Cabs, the shaft uses welded joints to keep the slip section connected to the yoke.
In NHTSA campaign 25V504, Fontaine reported that defects in those welds can let the intermediate steering shaft separate. Once the welds crack and fully separate, the shaft no longer carries steering input from the column. The remedy uses a redesigned shaft with a new part number and a roll pin added alongside the weld to help prevent separation.
There is no warning sign before failure. A driver will not get a dashboard alert, noise, or steering feel that reliably appears before the shaft separates.
Who's affected?
Covers three model years of Business Class M2 trucks, all tied to the intermediate steering shaft.
| 2023 Freightliner Business Class M2 | steering system |
|---|---|
| 2024 Freightliner Business Class M2 | steering system |
| 2022 Freightliner Business Class M2 | steering system |
| Units affected | 176 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
If the intermediate steering shaft detaches, the vehicle can lose steering and the risk of a crash increases. There is no warning sign before failure, so keep extra distance, avoid unnecessary trips, and schedule the repair soon. Repair is free at any franchised Freightliner dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Freightliner Business Class M2 is included in this recall.
- Contact a franchised Freightliner dealer to confirm parts and schedule the free repair.
- Schedule the intermediate steering shaft replacement that fixes the cracked-weld condition tied to loss of steering.
- Bring the recall notice if Fontaine Modification has mailed one. If not, reference recall number 25V504 when you call.
- Call Fontaine Modification customer service at 1-800-366-8246 with questions about the repair.
What happens at the repair
At the dealer, a Freightliner technician removes the steering stub shaft and installs the Fontaine supplied replacement intermediate steering shaft. The recall repair is available now, and the replacement is free under campaign 25V504. Parts and labor are covered for the shaft replacement, with Fontaine covering 60 minutes of labor for the work. Ask the service desk to confirm the recall applies to your VIN before the appointment so the correct replacement shaft is ready.
| Estimated time at dealer | 60 minutes |
|---|
Timeline
| August 6, 2025 | NHTSA published the recall |
|---|---|
| August 11, 2025 | Dealer notification began |
| August 11, 2025 | Interim owner notification (was planned for this date) |
| September 3, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V504?
Recall 25V504 covers 176 2022-2024 Freightliner Business Class M2 vehicles with intermediate steering shaft welds that can crack and fail. If the shaft detaches from the steering column, the driver can lose steering. Fontaine Modification will replace the intermediate steering shaft for free.
What should I do if my 2022-2024 Freightliner Business Class M2 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V504. If it is, contact a franchised Freightliner dealer or Fontaine Modification customer service at 1-800-366-8246 to schedule the intermediate steering shaft replacement. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost, and Fontaine Modification's remedy says the intermediate steering shaft will be replaced free of charge. Parts and labor are covered for vehicles included in recall 25V504.
What is the safety risk?
The safety risk is loss of steering. The recall says welds in the intermediate steering shaft assembly can crack and fail, allowing the shaft to detach from the steering column. If that happens while driving, crash risk increases. Confirm your VIN and schedule the free repair.
When were owners notified about recall 25V504?
Fontaine Modification said owner notification letters were expected to be mailed September 3, 2025. A missed letter does not decide whether the recall applies to your vehicle. The VIN decides, especially if the vehicle was bought used or the registration address changed.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V504000 |
|---|---|
| Freightliner customer service | 1-800-366-8246 |
| NHTSA recall # | 25V504 |
| NHTSA recall # (full) | 25V504000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →