Campaign 25V498 Posted July 31, 2025 106 units

2023 Storyteller Overland Mode Lt Recall 25V498: Power Inlet

Recall 25V498 affects 106 2023 Storyteller Overland Mode Lt recreational vehicles for loose shore power inlets. Repair is free at any franchised Storyteller Overland dealer.

Storyteller Overland is recalling 106 2023 Mode Lt recreational vehicles because the exterior shore power inlet needs an inspection for improper tightening. An improperly tightened inlet can overheat and raise the risk of a fire, and Storyteller Overland will complete the repair free of charge.

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What's wrong?

The SmartPlug 30A inlet on the 2023 Storyteller Overland Mode Lt is the exterior shore power connection. It is the socket where the shore power cord plugs into the recreational vehicle, letting outside electrical power feed the onboard electrical system when the vehicle is parked. The inlet has to be tightened to the proper torque so the plug and wiring stay firmly seated.

On affected Mode Lt vehicles, the inlet was not tightened to specification during installation. A loose or uneven connection lets heat build at the plug area instead of keeping the connection stable. Storyteller Overland traced the problem to vehicles built after January 1, 2023, where several inlets showed discoloration, heat warping, or burn marks.

The warning sign is heat-induced discoloration on the plastic near the plug or on the shore power cord. A warped inlet cover, darkened plastic, or burn mark around the connection is a reason to stop using shore power until the vehicle is inspected.

Who's affected?

VINs became searchable on September 19, 2025.

2023 Storyteller Overland Mode Lt electrical system
Units affected106
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific RV.

What's the safety risk?

An improperly tightened shore power inlet can overheat and increase the risk of a fire. Heat discoloration near the plug or on the shore power cord is a warning sign. Stop using shore power until the inlet is inspected and replaced. Repair is free at any franchised Storyteller Overland dealer.

What should I do?

  1. Check your VIN to confirm your 2023 Storyteller Overland Mode Lt is included in this recall.
  2. Contact a franchised Storyteller Overland dealer to schedule the free shore power inlet replacement that fixes the improperly tightened inlet and overheating risk.
  3. Bring the recall notice if you have it, and reference recall number 25V498 when you call.
  4. Avoid connecting the RV to shore power until the inlet is replaced.
  5. Call Storyteller Overland customer service at 1-888-999-7442 if you need help finding a dealer.

What happens at the repair

At the dealer, a Storyteller Overland technician replaces the exterior shore power inlets covered by the recall. The replacement parts and labor are free. If you've already paid for this repair, contact Storyteller Overland at service@storytelleroverland.com with repair details, photos of the completed repair and remedied part, plus a labor sheet or invoice. Storyteller Overland will coordinate reimbursement after it receives proof of satisfactory completion and your invoice.

ReimbursementReimbursement available

Timeline

July 31, 2025 NHTSA published the recall
September 19, 2025 Owner notification mailed
September 19, 2025 Dealer notification began
September 19, 2025 Dealer notification ended
September 19, 2025 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
September 19, 2025 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 25V498?

Recall 25V498 covers 106 2023 Storyteller Overland Mode Lt recreational vehicles with an exterior shore power inlet that was not tightened properly. The inlet can overheat and increase fire risk. Dealers will replace the shore power inlet for free.

What should I do if my 2023 Storyteller Overland Mode Lt is on this recall?

Check your VIN to confirm your specific recreational vehicle is included in recall 25V498. If it is, contact a Storyteller Overland dealer to schedule the shore power inlet replacement. Reference recall number 25V498 when you call. The repair is free.

Is the recall repair free?

Yes. Federal recall law requires the defect remedy at no cost, and Storyteller Overland dealers will replace the affected shore power inlet free of charge. Storyteller Overland mailed owner notification letters on September 19, 2025.

What is the safety risk?

The safety risk is overheating at the exterior shore power inlet. If the inlet was not tightened properly, heat can build at the connection and increase the risk of a fire. Until the repair is complete, ask the dealer whether extra inspection or usage guidance applies to your vehicle.

What if I bought my Storyteller Overland Mode Lt used?

The free repair still applies. Federal recall law follows the vehicle, not the first owner. Check your VIN to confirm whether your 2023 Storyteller Overland Mode Lt is included, then contact a Storyteller Overland dealer or customer service at 1-888-999-7442.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/25V498000
Storyteller Overland customer service1-888-999-7442
NHTSA recall #25V498
NHTSA recall # (full)25V498000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →