Recall 25V480 affects 33 2025 BMW motorcycles because eCall software was deactivated. Free software update over the air or at any franchised BMW dealer.
BMW is recalling 33 2025 motorcycles, including R 1300 Gs Adventure and K 1600 GT models, because a software programming error affects the optional emergency call system. In a crash, first responders can miss the emergency notification and location, which raises injury risk to riders; BMW dealers will fix the system free of charge.
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What's wrong?
The optional emergency call system on these 2025 BMW motorcycles is the crash notification feature tied to the communication system. It is supposed to stay active after the motorcycle is provisioned, so the rider has that emergency call function available if a crash response is needed.
The problem is not a broken switch or damaged wiring. BMW traced it to an incorrect dataset in the backend provisioning system. That bad database information deactivated, or failed to activate, eCall on affected R 1300 Gs Adventure, R 1300 Gs, F 800 Gs, F 900 Gs, K 1600 GT, S 1000 R, and S 1000 Rr motorcycles equipped with the system.
A rider gets one warning message in the instrument cluster after the error occurs. After that message, the emergency call function remains inactive until BMW corrects the software or database issue.
Who's affected?
Spans 7 BMW motorcycle models in the 2025 model year, all using the same auto crash notification system.
| 2025 BMW R 1300 Gs Adventure | Auto crash notification |
|---|---|
| 2025 BMW R 1300 Gs | Auto crash notification |
| 2025 BMW F 800 Gs | Auto crash notification |
| 2025 BMW F 900 Gs | Auto crash notification |
| 2025 BMW K 1600 GT | Auto crash notification |
| 2025 BMW S 1000 R | Auto crash notification |
| 2025 BMW S 1000 Rr | Auto crash notification |
| Units affected | 33 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific motorcycle is included.
What's the safety risk?
When this emergency-call error is present, first responders can miss the crash notification or emergency location, increasing injury risk for riders. The instrument cluster gives a one-time warning after the error occurs, so treat that message as a reason to schedule service soon. Repair is free at any franchised BMW dealer.
What should I do?
- Check your VIN to confirm your 2025 BMW R 1300 Gs Adventure, R 1300 Gs, F 800 Gs, F 900 Gs, K 1600 GT, S 1000 R, or S 1000 Rr is included in this recall.
- Contact a franchised BMW dealer to confirm whether your motorcycle needs the OTA update or a dealer software update that fixes the emergency-call programming error.
- Schedule the free software update if the OTA update has not already completed on your motorcycle.
- Reference recall number 25V480 when you call BMW or the dealer.
- Keep your phone accessible while riding until the update is complete, since the optional emergency call system is the recalled system.
What happens at the repair
The software update can be installed over the air or completed by a BMW technician at the dealer, free of charge. The update corrects the emergency call system software so the eCall function is not left deactivated by the programming error. BMW is not offering a separate reimbursement program because this condition is covered through the BMW New Vehicle Limited Warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| July 23, 2025 | Dealer notification began |
|---|---|
| July 23, 2025 | Dealer notification ended |
| July 25, 2025 | NHTSA published the recall |
| July 30, 2025 | Owner notification mailed |
| September 12, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
Frequently asked questions
What is recall 25V480?
Recall 25V480 covers 33 2025 BMW motorcycles with the optional emergency call system. A software programming error deactivated eCall, so crash or emergency location information can fail to reach first responders. BMW will update the electronic control unit software for free.
What should I do if my 2025 BMW R 1300 Gs Adventure, R 1300 Gs, F 800 Gs, F 900 Gs, K 1600 GT, S 1000 R, or S 1000 Rr is on this recall?
Check your VIN to confirm your specific motorcycle is included in recall 25V480. If it is, contact a franchised BMW dealer or BMW customer service at 1-800-525-7417 to confirm whether the electronic control unit software update is handled over-the-air or at the dealer.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and BMW states that the electronic control unit software update is free. The update is available over-the-air or through a franchised BMW dealer.
What is the safety risk?
The risk is delayed emergency response after a crash or rider emergency. Because eCall was deactivated by a software programming error, first responders can fail to receive the crash notice or emergency location, increasing the risk of injury to riders.
When did BMW mail owner letters for recall 25V480?
BMW mailed owner notification letters on September 12, 2025. If you bought the motorcycle used or never received the letter, the VIN check decides whether your specific BMW is included and whether the free software update still needs to be completed.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V480000 |
|---|---|
| BMW customer service | 1-800-525-7417 |
| NHTSA recall # | 25V480 |
| NHTSA recall # (full) | 25V480000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →