Recall 25V475 affects 788 2019-2024 Rosenbauer Avenger, Warrior, and Commander fire trucks for frozen odometers. Repair is free at any franchised Rosenbauer dealer.
Rosenbauer is recalling 788 2019-2024 Avenger, Warrior, and Commander fire trucks because software in the Innovative Controls instrument panel can freeze the odometer and show inaccurate mileage. That error can delay safety-related maintenance and increase crash risk; Rosenbauer dealers will complete the recall repair free of charge.
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What's wrong?
The instrument panel in 2019-2024 Rosenbauer Avenger, Warrior, and Commander fire trucks is the display the driver uses to read vehicle information, including mileage. These trucks use an Innovative Controls analog gauge cluster, which is the group of gauges and electronics behind the dash. Its odometer is supposed to keep counting mileage and show an accurate reading each time the truck is used.
The recall addresses faulty electronics inside that gauge cluster. Rosenbauer says a software error can make the odometer freeze, so the displayed mileage stops matching the truck's actual use. When that happens, maintenance planning and mileage-based service decisions no longer have a dependable reading from the panel. The repair replaces the analog master gauge so the mileage data displays and stores correctly.
There is no warning sign before failure. The driver or fleet manager would notice the problem only after the odometer reading stops changing or no longer matches service records.
Who's affected?
Spans Avenger, Warrior, and Commander trucks across 2019-2024, all tied to the instrument panel.
| 2021 Rosenbauer Avenger | instrument panel |
|---|---|
| 2022 Rosenbauer Avenger | instrument panel |
| 2019 Rosenbauer Warrior | instrument panel |
| 2020 Rosenbauer Commander | instrument panel |
| 2021 Rosenbauer Commander | instrument panel |
| 2022 Rosenbauer Commander | instrument panel |
| 2023 Rosenbauer Commander | instrument panel |
| 2020 Rosenbauer Warrior | instrument panel |
| 2021 Rosenbauer Warrior | instrument panel |
| 2022 Rosenbauer Warrior | instrument panel |
| 2023 Rosenbauer Warrior | instrument panel |
| 2024 Rosenbauer Warrior | instrument panel |
| 2020 Rosenbauer Avenger | instrument panel |
| 2019 Rosenbauer Commander | instrument panel |
| 2024 Rosenbauer Commander | instrument panel |
| 2019 Rosenbauer Avenger | instrument panel |
| Units affected | 788 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.
What's the safety risk?
If the odometer reads inaccurately, maintenance based on mileage can be delayed. Delayed safety service can impair safe operation and increase the risk of a crash. There is no warning sign before the defect, so use your VIN result and maintenance history to schedule the repair soon. Repair is free at any franchised Rosenbauer dealer.
What should I do?
- Check your VIN to confirm your 2019-2024 Rosenbauer Avenger, Warrior, or Commander is included in this recall.
- Contact your nearest franchised Rosenbauer dealer to schedule the free instrument-panel replacement that fixes the odometer display error.
- Bring the recall notice if Rosenbauer mailed one. If not, reference recall number 25V475 when you call.
- Track maintenance by service records and operating hours until the odometer display is corrected.
- Call Rosenbauer customer service at 1-651-462-1000 with questions about scheduling or fleet records.
What happens at the repair
At the dealer, a Rosenbauer technician replaces the Innovative Controls instrument panel so the truck can display mileage accurately. The replacement parts and labor are free under the recall. Rosenbauer has a general reimbursement plan on file for owners who already paid for this repair before the recall notice. Bring documentation for the paid instrument panel repair to the service desk, or contact Rosenbauer customer service to start the reimbursement review.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 21, 2025 | NHTSA published the recall |
|---|---|
| September 10, 2025 | Owner notification mailed |
| September 15, 2025 | Dealer notification began |
| November 14, 2025 | Dealer notification ended |
Frequently asked questions
What is recall 25V475?
Recall 25V475 covers 788 2019-2024 Rosenbauer Avenger, Warrior, and Commander fire trucks with an Innovative Controls instrument panel. A software error can freeze the odometer and show inaccurate mileage. Rosenbauer dealers will replace the instrument panel for free.
What should I do if my 2019-2024 Rosenbauer Avenger, Warrior, or Commander is on this recall?
Check your VIN to confirm your specific fire truck is included in recall 25V475. If it is, contact a Rosenbauer dealer to schedule the instrument panel replacement. Reference recall number 25V475 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Rosenbauer will replace the instrument panel free of charge. Owners can also contact Rosenbauer customer service at 1-651-462-1000 for recall scheduling help.
What is the safety risk?
The safety risk is delayed maintenance. If the odometer freezes and shows inaccurate mileage, critical safety related service can be missed, which can impair safe operation of the fire truck and increase crash risk.
When were owners notified about recall 25V475?
Rosenbauer mailed owner notification letters on September 10, 2025. If you manage one of these fire trucks and did not receive a letter, check your VIN and contact a Rosenbauer dealer with recall number 25V475.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V475000 |
|---|---|
| Rosenbauer customer service | 1-651-462-1000 |
| NHTSA recall # | 25V475 |
| NHTSA recall # (full) | 25V475000 |
Source documents
-
Download Owner Notice (PDF) - Download Quarterly Report (PDF)
- Download Misc. Document (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →