Recall 25V460 covers 264 2025-2026 Prevost H3-45 and X3-45 coach buses for loose seat or seat-belt fasteners. Repair is free at any franchised Prevost dealer.
Prevost is recalling 264 2025-2026 H3-45 and X3-45 coach buses because fasteners securing the passenger seat back or seat belt can be loose. In a crash, an unsecured seat back or belt can fail to properly restrain an occupant, increasing injury risk; Prevost dealers will complete the repair free of charge.
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What's wrong?
The passenger seats in affected 2025-2026 Prevost H3-45 and X3-45 coach buses include the seat back and the seat belt attachment points. The seat back supports the passenger, and the seat belt holds the passenger against the seat when the bus brakes or changes direction. Both depend on fasteners tightened to the correct specification.
On these buses, the seat supplier did not properly tighten some fasteners during seat manufacturing. That means a fastener securing the seat belt or the seat back can be loose before the bus enters service. The problem is an installation issue, not a defective seat or belt part. The repair is to tighten the affected seat belt and seat back fasteners correctly.
There is no warning sign before failure. An owner or operator should not expect a warning light, noise, or visible symptom to confirm that a passenger seat fastener is loose.
Who's affected?
Both H3-45 and X3-45 buses are included, and H3-45 appears in both model years while X3-45 appears for 2025 only.
| 2025 Prevost H3-45 | seat belt |
|---|---|
| 2026 Prevost H3-45 | seat assembly |
| 2026 Prevost H3-45 | seat belt |
| 2025 Prevost H3-45 | seat assembly |
| 2025 Prevost X3-45 | seat belt |
| 2025 Prevost X3-45 | seat assembly |
| Units affected | 264 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific bus is included.
What's the safety risk?
An unsecured seat back or seat belt can fail to hold an occupant properly during a crash, increasing the risk of injury. There is no warning sign before the issue. Until the fasteners are inspected and tightened, schedule the recall repair soon and avoid carrying passengers in affected seats. Repair is free at any franchised Prevost dealer.
What should I do?
- Check your VIN to confirm your 2025-2026 Prevost H3-45 or X3-45 coach bus is included in this recall.
- Contact a franchised Prevost dealer to schedule the free inspection and fastener tightening for the passenger seat back and seat belt assemblies.
- Bring the recall notice if Prevost mailed one. If not, reference recall number 25V460 when you call.
- Use another seating position for any passenger if a seat back or seat belt feels loose before repair.
What happens at the repair
At the dealer, a Prevost technician inspects the fasteners that secure the passenger seat backs and seat belts, then tightens any loose fasteners covered by the recall. Parts and labor are covered, and the recall repair is free. Prevost uses its standard reimbursement plan for owners who paid out of pocket for this repair before the recall notice. Bring repair invoices or payment documentation to the service desk so Prevost can review the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| July 9, 2025 | NHTSA published the recall |
|---|---|
| July 24, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| August 22, 2025 | Dealer notification began |
| August 22, 2025 | Interim owner notification (was planned for this date) |
| September 2, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V460?
Recall 25V460 covers 264 2025-2026 Prevost H3-45 and 2025 Prevost X3-45 coach buses with loose fasteners securing the passenger seat back or seat belt. An unsecured seat back or belt can fail to properly restrain an occupant in a crash, increasing injury risk.
What should I do if my 2025-2026 Prevost H3-45 or 2025 Prevost X3-45 is on this recall?
Check your VIN to confirm your specific coach bus is included in recall 25V460. If it is, contact a franchised Prevost dealer or Prevost customer service at 1-866-870-2046 to arrange inspection and fastener tightening. Reference Prevost recall SR25-23 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Prevost will inspect the passenger seat back and seat belt fasteners, then tighten the fasteners as necessary, free of charge at an authorized Prevost service location.
Is it safe to drive a Prevost coach bus with recall 25V460?
Recall 25V460 does not include a do-not-drive order. The risk is occupant restraint performance in a crash, because a loose seat back or seat belt fastener can prevent proper restraint. Confirm your VIN and schedule the free inspection and tightening before keeping the bus in regular passenger service.
When were owners notified about this Prevost recall?
Prevost mailed owner notification letters on September 2, 2025. If you bought the coach bus used or never received the letter, the VIN still decides whether the recall applies. Check your VIN, then reference Prevost recall SR25-23 when contacting Prevost or the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V460000 |
|---|---|
| Prevost customer service | 1-866-870-2046 |
| NHTSA recall # | 25V460 |
| NHTSA recall # (full) | 25V460000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →