Recall 25V456 covers 55 2021-2024 Motiv F-59 BEV Chassis vehicles for battery liquid intrusion. Motiv handled inspection and repair free of charge.
Motiv is recalling 55 2021-2024 F-59 BEV Chassis vehicles because liquid can enter an improperly sealed high-voltage battery pack. Liquid intrusion can cause loss of electrical isolation or a short circuit, which increases the risk of fire or shock hazard, and Motiv dealers will complete the repair free of charge.
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What's wrong?
The traction battery pack on the 2021-2024 Motiv F-59 BEV Chassis stores the high voltage energy that moves the electric powertrain. Its top cover is supposed to keep liquid away from the battery cells, wiring, and monitoring electronics. A sealed fastener helps hold that cover closed without creating a path into the pack.
On affected vehicles, that fastener was installed incorrectly in the battery pack's top cover. The bad installation creates a leak path, so liquid can enter an area that needs to stay sealed. Once foreign material reaches the pack, the battery system detects an electrical isolation problem and sends a diagnostic trouble code to the vehicle.
Owners should watch for a battery or service warning tied to an isolation fault. That warning is the signal that foreign material has entered the battery pack and the system has detected the fault.
Who's affected?
Spans four model years, all involving the same high-voltage traction battery fastener.
| 2022 Motiv F-59 BEV Chassis | high-voltage traction battery |
|---|---|
| 2023 Motiv F-59 BEV Chassis | high-voltage traction battery |
| 2021 Motiv F-59 BEV Chassis | high-voltage traction battery |
| 2024 Motiv F-59 BEV Chassis | high-voltage traction battery |
| Units affected | 55 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Liquid entering the battery pack can cause loss of electrical isolation or a short circuit, increasing the risk of fire or electric shock. If the battery system sets an isolation fault or diagnostic trouble code, stop using the vehicle and contact Motiv service. Repair is free at any franchised Motiv dealer.
What should I do?
- Check your VIN to confirm your 2021-2024 Motiv F-59 BEV Chassis is included in this recall.
- Contact Motiv customer service at 1-650-458-4804 to verify that the free high-voltage battery inspection and repair is complete.
- Reference recall number 25V456 when you call, and ask for written confirmation if the vehicle was already repaired by November 2024.
- Report any sign of battery liquid intrusion, electrical isolation loss, short circuit, fire, or shock hazard to Motiv before using the vehicle again.
What happens at the repair
At service, a Motiv technician working with Our Next Energy inspected the high voltage battery pack and repaired the pack as needed. Motiv says all affected vehicles were repaired by November 2024, and the recall repair was free. Reimbursement is handled through the manufacturer's limited warranty rather than a separate reimbursement plan. If you have prior repair paperwork for a related battery pack failure, ask Motiv customer service how the limited warranty applies.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| July 8, 2025 | NHTSA published the recall |
|---|
Frequently asked questions
What is recall 25V456?
Recall 25V456 covers 55 2021-2024 Motiv F-59 BEV Chassis vehicles with a Gen 6 EPIC powertrain. The high-voltage battery pack seal can allow liquid into the battery, creating a fire or shock hazard. Motiv inspected and repaired the affected packs for free.
What should I do if my 2021-2024 Motiv F-59 BEV Chassis is on this recall?
Check your VIN to confirm your specific chassis is included in recall 25V456. If it is, contact Motiv customer service at 1-650-458-4804 and ask whether the battery pack inspection and repair were completed on your vehicle. Reference recall 25V456 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Motiv's remedy says the battery pack inspection and repair were completed free of charge. Motiv worked with Our Next Energy on the battery pack work.
What is the safety risk?
Liquid inside the high-voltage battery pack can cause a loss of electrical isolation or a short circuit. That increases the risk of fire or shock hazard. If your VIN is included and the repair is not documented, contact Motiv before putting the vehicle back in service.
Have the affected Motiv F-59 BEV Chassis vehicles already been repaired?
Motiv says all affected vehicles were repaired by November 2024. Still, the VIN decides whether your exact chassis was included and whether the repair is documented. Check your VIN and confirm the repair status with Motiv customer service before relying on the vehicle for regular use.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V456000 |
|---|---|
| Motiv customer service | 1-650-458-4804 |
| NHTSA recall # | 25V456 |
| NHTSA recall # (full) | 25V456000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →