Recall 25V442 covers 200,237 2018-2024 Ford and Lincoln vehicles for rearview camera software errors. Repair is free at any franchised Ford dealer.
Ford is recalling 200,237 2018-2024 Ford and Lincoln vehicles, with Explorer, F-150, Maverick, and Aviator models among them, because a software error can blank the rearview camera or leave the image on screen after reverse. A blank or lingering image reduces the driver's view or distracts the driver, increasing crash risk; Ford dealers will complete the free repair.
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What's wrong?
The affected 2018-2024 Ford vehicles use SYNC 3 software to run the center display and handle the rearview camera image. The Accessory Protocol Interface Module, or APIM, is the infotainment computer that receives the camera feed and tells the screen when to show it during backing.
In these vehicles, SYNC 3.2 R10 RC1 software has a file storage problem. Short ignition cycles interfere with the software process that compresses log files, which can use up the free space inside the APIM. Once that space is gone, the module cannot write new files correctly. The system can lock up, leaving the rearview camera screen blank or keeping the camera image on the display after backing has ended.
There is no warning sign before failure. The first thing an owner notices is the camera image not appearing when shifting into reverse, or the old rear camera view staying on the screen after the backing event is over.
Who's affected?
Spans Ford and Lincoln nameplates from 2018 through 2024, all using SYNC 3 software version R10 RC1.
| 2021 Ford Mustang | Software |
|---|---|
| 2020 Ford Escape | Software |
| 2021 Ford Escape | Software |
| 2022 Ford Escape | Software |
| 2021 Ford F-250 Sd | Software |
| 2022 Ford F-250 Sd | Software |
| 2022 Ford Maverick | Software |
| 2023 Ford Maverick | Software |
| 2024 Ford Maverick | Software |
| 2021 Ford Bronco Sport | Software |
| 2022 Ford Bronco Sport | Software |
| 2020 Ford Ecosport | Software |
| 2020 Ford Edge | Software |
| 2020 Ford Expedition | Software |
| 2021 Ford Expedition | Software |
| 2020 Ford Explorer | Software |
| 2021 Ford Explorer | Software |
| 2022 Ford Explorer | Software |
| 2023 Ford Explorer | Software |
| 2024 Ford Explorer | Software |
| 2019 Ford F-150 | Software |
| 2020 Ford F-150 | Software |
| 2020 Ford Fusion | Software |
| 2019 Ford Mustang | Software |
| 2020 Ford Mustang | Software |
| 2022 Ford Mustang | Software |
| 2023 Ford Mustang | Software |
| 2019 Ford Ranger | Software |
| 2020 Ford Ranger | Software |
| 2021 Ford Ranger | Software |
| 2022 Ford Ranger | Software |
| 2023 Ford Ranger | Software |
| 2018 Ford Transit Connect | Software |
| 2019 Ford Transit Connect | Software |
| 2020 Ford Transit Connect | Software |
| 2021 Ford Transit Connect | Software |
| 2019 Lincoln Continental | Software |
| 2020 Lincoln Continental | Software |
| 2020 Lincoln Corsair | Software |
| 2021 Lincoln Corsair | Software |
| 2022 Lincoln Corsair | Software |
| 2019 Lincoln Mkz | Software |
| 2020 Lincoln Mkz | Software |
| 2019 Lincoln Nautilus | Software |
| 2020 Lincoln Nautilus | Software |
| 2021 Lincoln Navigator | Software |
| 2020 Lincoln Mkx | Software |
| 2019 Lincoln Mkx | Software |
| 2020 Ford F-250 Sd | Software |
| 2021 Ford Ecosport | Software |
| 2019 Ford Edge | Software |
| 2019 Ford Fusion | Software |
| 2020 Lincoln Aviator | Software |
| 2023 Ford Bronco Sport | Software |
| 2024 Ford Bronco Sport | Software |
| 2020 Ford Transit | Software |
| 2021 Ford Transit | Software |
| 2022 Ford Transit | Software |
| 2023 Ford Transit | Software |
| 2022 Ford Transit Connect | Software |
| 2021 Lincoln Aviator | Software |
| 2022 Lincoln Aviator | Software |
| 2023 Lincoln Aviator | Software |
| 2020 Lincoln Navigator | Software |
| Units affected | 200,237 |
| Field incidents | NHTSA has logged 1326 field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
A blank rearview camera image reduces the driver's view behind the vehicle. An image that stays on after shifting out of reverse distracts the driver. Both problems increase crash risk. Use mirrors and look behind you when backing up, then schedule the software update. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2018-2024 Ford or Lincoln model is included in this recall.
- Contact a franchised Ford dealer to schedule the free rearview-camera software update.
- Tell the dealer the software update fixes a camera screen that shows a blank image or stays on after reverse.
- Bring the recall notice if Ford mailed one. If not, reference recall number 25V442 and Ford recall 25S72 when you call.
- Use extra care when backing up until the repair is complete. Turn and check behind the vehicle instead of relying only on the camera screen.
What happens at the repair
At the dealer, a Ford technician updates the rearview camera software so the display no longer shows a blank image or keeps the rear camera view on after backing ends. The software update and labor are free under the recall. Ford uses its general reimbursement plan on file for owners who already paid for a related rearview camera software repair. Bring documentation of the paid repair to the service desk, or contact Ford customer service before your appointment if you need claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 27, 2025 | NHTSA published the recall |
|---|---|
| July 1, 2025 | Dealer notification began |
| July 1, 2025 | Dealer notification ended |
| July 1, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| September 4, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V442?
Recall 25V442 covers 200,237 2018-2024 Ford and Lincoln vehicles with rearview camera software that can show a blank image or keep showing the rear view after reverse ends. That can reduce rear visibility or distract the driver. Ford dealers will update the software for free.
What should I do if my 2018-2024 Ford or Lincoln vehicle is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V442. If it is, contact a franchised Ford dealer to schedule the rearview camera software update. Reference recall number 25V442 and Ford recall number 25S72 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Ford dealers will update the rearview camera software free of charge, including parts and labor tied to this recall.
What is the safety risk?
The risk is reduced rear visibility or driver distraction. A blank rearview camera image limits the driver's view behind the vehicle, and a rearview image that stays on after shifting out of reverse can distract the driver. Both conditions increase crash risk.
When were owners notified about recall 25V442?
Ford mailed owner notification letters on September 4, 2025. Used-vehicle owners and owners who moved after purchase should still check the VIN, because the VIN decides whether this recall applies to the specific vehicle.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V442000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 25V442 |
| NHTSA recall # (full) | 25V442000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →