Recall 25V428 affects 8 2025 Audi E-Tron GT vehicles for a loose suspension-strut retaining ring. Repair is free at any franchised Audi dealer.
Audi is recalling 8 2025 E-Tron GT vehicles because a retaining ring on top of the suspension strut can loosen, allowing the strut to dislodge and lose air from the strut spring. An air suspension strut failure can reduce handling and control and increase crash risk; the Audi dealer repair will be free once available.
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What's wrong?
The suspension strut on the 2025 Audi E-Tron GT is part of the front suspension. It helps hold the wheel in the correct position, absorbs road impacts, and works with the pneumatic spring to keep the vehicle at the intended ride height.
On affected vehicles, a retaining ring at the top of the strut was not fully seated in its groove. Audi traced the problem to stacked manufacturing tolerances in the support bearing, which kept the dome bearing cover from being set deep enough. Because the ring was not fully locked in place, it can come loose. That can let the strut shift out of position and let air escape from the strut spring.
If the pneumatic spring loses air, a warning message appears in the instrument cluster. The driver will also see the affected corner of the vehicle sitting lower than normal.
Who's affected?
| 2025 Audi E-Tron GT | front suspension |
|---|---|
| Units affected | 8 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific car is included.
What's the safety risk?
An air suspension strut failure can reduce handling and vehicle control, increasing crash risk. If a suspension warning appears or the ride height looks lower at the affected strut, slow down, avoid hard maneuvers, and schedule service soon. Repair will be free at any franchised Audi dealer once available.
What should I do?
- Check your VIN to confirm your 2025 Audi E-Tron GT is included in this recall.
- Contact a franchised Audi dealer to ask whether the free inspection is ready for your VIN.
- Schedule the loose retaining-ring inspection, with air suspension strut replacement if needed to prevent strut dislodgement and air loss.
- Bring the owner letter Audi mailed on July 16, 2025, or reference recall number 25V428 when you call.
- Drive cautiously until the inspection is complete, and stop using the vehicle if handling changes.
What happens at the repair
At the dealer, an Audi technician will inspect the air suspension struts and replace any struts that need replacement. The final dealer repair will be free once available, with parts and labor covered under the recall. Because the affected vehicles are still within Audi's new vehicle limited warranty period, Audi is not offering a separate reimbursement program for this recall. Out-of-pocket repairs already paid are handled through the existing warranty. Ask the service desk how that warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| June 25, 2025 | Dealer notification began |
|---|---|
| June 25, 2025 | Dealer notification ended |
| June 25, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 27, 2025 | NHTSA published the recall |
| July 16, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V428?
Recall 25V428 covers 8 2025 Audi E-Tron GT vehicles with a retaining ring on top of the suspension strut that can loosen. If the strut dislodges and loses air from the strut spring, vehicle handling and control are affected. Audi dealers will inspect and replace the air suspension struts for free.
What should I do if my 2025 Audi E-Tron GT is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V428. If it is, contact a franchised Audi dealer to schedule the air suspension strut inspection. Reference recall 25V428 and Audi recall number 40LF when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Audi dealers will inspect and replace the affected air suspension struts as needed free of charge.
What is the safety risk?
The safety risk is loss of vehicle handling and control. In recall 25V428, a loose retaining ring can let the suspension strut dislodge and lose air from the strut spring, which raises crash risk. The dealer repair addresses the strut issue for free.
When were owner letters mailed?
Audi mailed owner notification letters on July 16, 2025. If you did not receive a letter, check your VIN because mailings can miss used vehicles, address changes, or recently purchased vehicles. The dealer can also reference recall 25V428 and Audi recall number 40LF.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V428000 |
|---|---|
| Audi customer service | 1-800-253-2834 |
| NHTSA recall # | 25V428 |
| NHTSA recall # (full) | 25V428000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →