Recall 25V420 covers 33 2025 Polestar 3 SUVs because the panoramic glass sunroof can detach. Repair is free at any franchised Polestar dealer.
Polestar is recalling 33 2025 Polestar 3 SUVs because the panoramic glass sunroof can detach if it is not properly secured. A detached glass panel can become a road hazard and increase crash risk, and Polestar dealers will complete the repair free of charge.
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What's wrong?
The panoramic glass roof on the 2025 Polestar 3 is the large fixed glass panel over the passenger compartment. It is supposed to seal the roof opening, keep water out, and stay bonded to the body through vibration, temperature changes, braking, and acceleration. The roof depends on clean bonding surfaces and a complete inspection after body work.
On affected vehicles, masking tape used at the repaint workstation was not removed correctly. Polestar also says the inspection process was not performed correctly. Tape or leftover material can interfere with the roof bond, leaving the glass roof less secure than designed. In the worst case described by Polestar, the panoramic glass roof can separate from the vehicle during driving conditions such as high speed, rough roads, or hard acceleration and braking.
Owners can notice water leaks, errors in electrical systems, or a higher noise level inside the cabin. Those signs point to a roof seal or bond problem and need dealer attention.
Who's affected?
| 2025 Polestar Polestar 3 | visibility component |
|---|---|
| Units affected | 33 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
A detached panoramic glass sunroof can become a road hazard and increase the risk of a crash. Warning signs include water leaks, electrical errors, or more cabin noise. Schedule the repair soon, and avoid high speed or rough road driving if those signs appear. Repair is free at any franchised Polestar dealer.
What should I do?
- Check your VIN to confirm your 2025 Polestar 3 is included in this recall.
- Contact a Polestar service center to schedule the free panoramic glass sunroof replacement that fixes the detachment risk.
- Bring the recall notice if Polestar mailed one. If not, reference recall number 25V420 when you call.
- Ask Polestar customer service at 1-800-806-2504 about scheduling questions, and mention Polestar recall RP1060.
- Avoid driving with a loose, cracked, or shifting panoramic glass sunroof before the replacement is complete.
What happens at the repair
At the dealer, a Polestar technician replaces the panoramic glass sunroof covered by recall 25V420. The replacement part and labor are free under the recall. If you already paid for a repair tied to the sunroof being improperly secured before you received the recall letter, Polestar offers reimbursement review for that out-of-pocket cost. Contact Polestar Customer Support and reference recall action RP1060 so they can explain the documentation needed for your claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 19, 2025 | Dealer notification began |
|---|---|
| June 19, 2025 | Dealer notification ended |
| June 26, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 14, 2025 | NHTSA published the recall |
| July 25, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V420?
Recall 25V420 covers 33 2025 Polestar 3 SUVs with a panoramic glass sunroof securing defect. The glass sunroof can detach and become a road hazard, increasing crash risk. Polestar will replace the panoramic glass sunroof for free.
What should I do if my 2025 Polestar Polestar 3 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V420. If it is, contact a franchised Polestar dealer to schedule the panoramic glass sunroof replacement. Reference recall number 25V420 or Polestar recall RP1060 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Polestar will replace the panoramic glass sunroof free of charge. Parts and labor are covered at a franchised Polestar dealer.
What is the safety risk with recall 25V420?
The safety risk is that the panoramic glass sunroof can detach from the vehicle. If the glass separates while the vehicle is in use, it can become a road hazard and increase the risk of a crash.
When did Polestar notify owners about recall 25V420?
Polestar mailed owner notification letters on July 28, 2025. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific 2025 Polestar 3 is included, then contact a franchised Polestar dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V420000 |
|---|---|
| Polestar customer service | 1-800-806-2504 |
| NHTSA recall # | 25V420 |
| NHTSA recall # (full) | 25V420000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →