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Campaign 25V418 Posted June 18, 2025 22 units

2025 Mazda CX-50 Hybrid Recall 25V418: Shifter Defect

Recall 25V418 affects 22 2025 Mazda CX-50 Hybrid vehicles because the shifter enters Drive without brake input. Repair is free at any franchised Mazda dealer.

Mazda is recalling 22 2025 CX-50 Hybrid vehicles under recall 25V418 because the transmission gear shifter can move from Neutral to Drive without the brake pedal pressed. That condition can make the vehicle move unexpectedly and increase crash risk; Mazda dealers will complete the recall repair free of charge.

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What's wrong?

The Power Control Unit on the 2025 Mazda CX-50 Hybrid helps manage the hybrid propulsion system and related control software. In normal use, the shift interlock blocks the shifter from moving from Neutral to Drive unless the brake pedal is pressed. That brake-pedal check helps keep the vehicle from moving when the driver has not chosen Drive under normal control.

On affected vehicles, missed steps during the repair and inspection process at Mazda Toyota Manufacturing left the vehicle in factory mode. Factory mode is a plant setting used during reprogramming and inspection, not normal owner operation. In this state, the Neutral shift interlock does not work as intended, so the shifter can move from Neutral to Drive without pressing the brake pedal.

Mazda lists no owner warning sign for this condition. There is no warning sign before failure, so the shifter behavior is the thing to watch: Neutral should not shift into Drive unless your foot is on the brake.

Who's affected?

Both listed components point to the same power control unit, part TPY1-30310.

2025 Mazda CX-50 Hybrid Engine control module (ecu/ecm)
2025 Mazda CX-50 Hybrid electric propulsion system
Units affected22
Field incidentsNHTSA has logged no field incidents to date.

Not every 2025 Mazda CX-50 Hybrid is on the list. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

The vehicle can shift into gear without the brake pedal pressed, which can cause unexpected movement and increase the risk of a crash. There is no warning sign before this happens. Until repaired, keep your foot firmly on the brake before shifting and schedule the dealer repair soon. Repair is free at any franchised Mazda dealer.

What should I do?

  1. Check your VIN to confirm your 2025 Mazda CX-50 Hybrid is included in this recall.
  2. Contact a franchised Mazda dealer to schedule the free ECM replacement and HCU/PCU reprogramming that fixes the shifter condition allowing movement from Neutral to Drive without pressing the brake pedal.
  3. Bring the recall notice if Mazda mailed one, and reference recall number 25V418 when you call.
  4. Keep the brake pedal firmly pressed before shifting out of Neutral until the repair is complete.
  5. Call Mazda customer service at 1-800-222-5500 with questions about scheduling or recall coverage.

What happens at the repair

At the dealer, a Mazda technician replaces the Engine Control Module, then reprograms the Hybrid Control Unit and Power Control Unit. The recall repair is free, with parts and labor covered. If you already paid out of pocket for the same repair before the recall notice, Mazda's standard reimbursement plan covers documented expenses. Bring repair paperwork and proof of payment to the service desk so the dealer can explain the claim process.

ReimbursementReimbursement available

Timeline

June 18, 2025 NHTSA published the recall
June 23, 2025 Dealer notification began
June 23, 2025 Dealer notification ended
June 23, 2025 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
September 24, 2025 Owner notification mailed

Frequently asked questions

What is recall 25V418?

Recall 25V418 covers 22 2025 Mazda CX-50 Hybrid vehicles with a shifter defect. The transmission gear shifter can move from Neutral to Drive without the brake pedal pressed, which can cause unexpected vehicle movement and increase crash risk. Mazda dealers will replace and reprogram the affected control modules for free.

What should I do if my 2025 Mazda CX-50 Hybrid is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 25V418. If it is, contact a franchised Mazda dealer to schedule the repair. Reference recall number 25V418 or Mazda recall number 7725F when you call. The dealer repair is free.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mazda's remedy says dealers will replace the Engine Control Module and reprogram the Hybrid Control Unit and Power Control Unit free of charge.

What is the safety risk?

The safety risk is unexpected vehicle movement. If the shifter moves from Neutral to Drive without the brake pedal pressed, the vehicle can move before the driver expects it, increasing crash risk. Until the repair is complete, use extra care around the shifter and brake pedal.

When were owners notified about this Mazda recall?

Mazda mailed interim owner notification letters on August 15, 2025. The recall remedy is now listed as available, so affected owners can contact a franchised Mazda dealer for the free repair. Mazda customer service is also listed at 1-800-222-5500.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/25V418000
Mazda customer service1-800-222-5500
NHTSA recall #25V418
NHTSA recall # (full)25V418000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →