Recall 25V405 affects 871 2024-2025 Utilimaster Aeromaster vehicles for a 360-degree camera monitor display defect. Repair is free at any franchised Utilimaster dealer.
Utilimaster is recalling 871 2024-2025 Aeromaster vehicles because the 360-degree camera monitor can show the wrong image at start up. A wrong display reduces the driver's view and increases crash risk, and Utilimaster dealers will complete the repair free of charge.
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What's wrong?
The monitor in the 360-degree camera system on 2024-2025 Utilimaster Aeromaster vehicles is the screen that shows the camera views around the vehicle when it starts. That display supports the forward camera and back-over camera views, so the driver can see areas around the body that are hard to judge from the seat.
In affected vehicles, the problem is electrical. When a very low LV battery is charged and the charging device is removed, the alternator sends a voltage spike through the system. That spike exceeds what the monitor's internal circuit board is built to handle. The board can fail, and the monitor can cut out or fail to show the correct image at start up.
There is no warning sign before failure. If the problem happens, the owner notices it when the display does not power up or does not show the 360-degree view after the vehicle is started.
Who's affected?
Covers the same 360-degree display monitor used by the forward-collision and back-over camera systems across both model years.
| 2024 Utilimaster Aeromaster | Camera |
|---|---|
| 2024 Utilimaster Aeromaster | Camera |
| 2025 Utilimaster Aeromaster | Camera |
| 2025 Utilimaster Aeromaster | Camera |
| Units affected | 871 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching 2024-2025 Utilimaster Aeromaster does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
If the monitor does not power up or shows the wrong image, the driver loses part of the normal view around the vehicle, which increases the risk of a crash. There is no warning before the monitor fails to power up, so schedule the recall repair soon and use extra care when backing or maneuvering. Repair is free at any franchised Utilimaster dealer.
What should I do?
- Check your VIN to confirm your 2024-2025 Utilimaster Aeromaster is included in this recall.
- Contact a franchised Utilimaster dealer to schedule the free in-line circuit protector and monitor installation that fixes the 360-degree camera image problem.
- Bring the recall notice if it is available. If not, reference recall number 25V405 when you call.
- Confirm the camera monitor shows the correct image at start up before each trip until the repair is complete.
- Call Utilimaster customer service at 1-800-237-7806 with questions about scheduling or the free repair.
What happens at the repair
At the dealer, a Utilimaster technician installs an in-line circuit protector and monitor for the camera display system. The recall repair is free, and parts and labor are covered. Utilimaster says vehicles in this recall remain within their warranty period, so failed monitors are replaced at no charge through warranty coverage rather than a separate reimbursement program. Ask the service desk how that warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| June 19, 2025 | NHTSA published the recall |
|---|---|
| July 14, 2025 | Interim owner notification (was planned for this date) |
| August 8, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V405?
Recall 25V405 covers 871 2024-2025 Utilimaster Aeromaster vehicles with a 360-degree camera monitor that can show the wrong image at start up. That reduces the driver's view and increases crash risk. Utilimaster will install an in-line circuit protector and monitor for free.
What should I do if my 2024-2025 Utilimaster Aeromaster is on this recall?
Check your VIN to confirm your specific Aeromaster is included in recall 25V405. If it is, contact a franchised Utilimaster service location to schedule the in-line circuit protector and monitor installation. Reference recall number 25V405 or Utilimaster recall 25-15 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Utilimaster's remedy states that the in-line circuit protector and monitor installation is free of charge. Parts and labor are covered for included vehicles.
What is the safety risk?
The safety risk is reduced driver visibility from the camera monitor. If the monitor shows the wrong image at start up, the driver loses part of the intended camera view, which increases crash risk. Confirm your VIN before assuming your Aeromaster is included.
When were owners notified about recall 25V405?
Utilimaster mailed owner notification letters on August 8, 2025. If you bought the vehicle used or never received a letter, check your VIN and call Utilimaster customer service at 1-800-237-7806 with recall number 25V405 or 25-15.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V405000 |
|---|---|
| Utilimaster customer service | 1-800-237-7806 |
| NHTSA recall # | 25V405 |
| NHTSA recall # (full) | 25V405000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →