Recall 25V381 affects 1,533 2021-2025 Braun-modified Chrysler and Toyota vans for loose restraint tie-down puck fasteners. Repair is free at a franchised Chrysler dealer.
Braun is recalling 1,533 2021-2025 Chrysler Pacifica, Chrysler Voyager, and Redundant Toyota Sienna Hybrid vehicles because occupant restraint tie-down puck fasteners were improperly tightened. Loose fasteners can keep the restraint tie-down puck from holding an occupant properly during a crash, increasing injury risk; Chrysler dealers will complete the free repair.
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What's wrong?
The Slide N' Click floor mount puck is the floor-mounted anchor point for the occupant restraint system in affected Braun 2021-2025 Redundant Toyota Sienna Hybrid, Chrysler Pacifica, and Chrysler Voyager vehicles. The puck and its fasteners hold the restraint hardware to the vehicle floor, so the system has a solid point to pull against when the restraint is loaded. It depends on the bolts being tightened to the component maker's specification.
On these vehicles, Braun found that torque tools used during installation were out of calibration. That left some puck fasteners tightened below specification instead of to 40 ft-lbs. A bolt that is not tight enough can let the floor puck loosen, even though the affected parts do not look different from properly built parts.
An owner can see the warning sign before the repair. The floor puck can appear visibly loose, or it can turn easily by hand during an inspection.
Who's affected?
Spans three Braun converted minivan lines across the 2021-2025 model years. All involve the same Slide N' Click floor mount puck for the seat belt system.
| 2025 Braun Redundant Toyota Sienna Hybrid | seat belt |
|---|---|
| 2022 Braun Chrysler Pacifica | seat belt |
| 2024 Braun Chrysler Pacifica | seat belt |
| 2025 Braun Chrysler Pacifica | seat belt |
| 2022 Braun Chrysler Voyager | seat belt |
| 2023 Braun Chrysler Voyager | seat belt |
| 2024 Braun Chrysler Voyager | seat belt |
| 2023 Braun Chrysler Pacifica | seat belt |
| 2021 Braun Chrysler Pacifica | seat belt |
| 2024 Braun Redundant Toyota Sienna Hybrid | seat belt |
| 2025 Braun Chrysler Voyager | seat belt |
| Units affected | 1,533 |
| Field incidents | NHTSA has logged 1 field incident to date. |
The year, model, and Braun conversion narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific minivan is included.
What's the safety risk?
Loose fasteners on a restraint tie-down puck can keep the puck from properly restraining an occupant during a crash, increasing the risk of injury. Check the floor puck for visible looseness or movement by hand, and schedule the inspection and tightening if your VIN is included. Repair is free at any franchised Chrysler dealer.
What should I do?
- Check your VIN to confirm your 2021-2025 Braun Redundant Toyota Sienna Hybrid, Chrysler Pacifica, or Chrysler Voyager is included in this recall.
- Contact a franchised Chrysler dealer to schedule the free inspection and fastener tightening for the restraint tie-down puck.
- Call Braun customer service at 1-800-488-0359 with questions, and reference recall number 25V381 when you call.
- Bring the recall notice if Braun mailed one. If not, give the dealer recall number 25V381.
- Use the affected seating position only after the dealer confirms the restraint tie-down puck fasteners are tightened.
What happens at the repair
At the dealer, a Chrysler technician inspects the occupant restraint tie-down puck fasteners and tightens any fasteners that were not tightened correctly. The inspection and labor are free under the recall. Braun uses its standard reimbursement plan for owner-paid repairs tied to this condition. If you already paid for a related fastener repair before the recall notice, keep your repair paperwork and ask Braun customer service how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 9, 2025 | NHTSA published the recall |
|---|---|
| June 16, 2025 | Dealer notification began |
| June 16, 2025 | Dealer notification ended |
| July 7, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V381?
Recall 25V381 covers 1,533 2021-2025 Braun-converted Chrysler Pacifica, Chrysler Voyager, and Redundant Toyota Sienna Hybrid vehicles with occupant restraint tie-down puck fasteners that were not tightened correctly. Loose fasteners can keep the restraint point from holding an occupant properly in a crash.
What should I do if my 2021-2025 Braun Chrysler Pacifica, Chrysler Voyager, or Redundant Toyota Sienna Hybrid is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V381. If it is, contact Braun customer service at 1-800-488-0359 or the dealer handling your Braun conversion to schedule the free fastener inspection and tightening.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Braun says dealers will inspect and tighten the occupant restraint tie-down puck fasteners free of charge.
What is the safety risk?
The risk is that a loose restraint tie-down puck fastener can keep the restraint point from properly holding an occupant during a crash. That increases injury risk. The repair path is an inspection and fastener tightening at no cost.
When were owners notified about recall 25V381?
Braun mailed owner notification letters on July 7, 2025. If you bought the vehicle used or never received the letter, check your VIN to confirm whether your specific vehicle is included, then reference recall 25V381 when you contact Braun or the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V381000 |
|---|---|
| Braun customer service | 1-800-488-0359 |
| NHTSA recall # | 25V381 |
| NHTSA recall # (full) | 25V381000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →