Recall 25V377 affects 45 2025 Starcraft Autumn Ridge travel trailers with undersized safety chains. Repair is free at any franchised Starcraft dealer.
Starcraft is recalling 45 2025 Autumn Ridge travel trailers because their installed safety chains are rated for 7,600 lbs. while the trailers have a 7,995-lb. GVWR. If the chains fail, the trailer can separate from the tow vehicle, increasing crash risk; Starcraft dealers will complete the recall repair free of charge.
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What's wrong?
The safety chains on a 2025 Starcraft Autumn Ridge travel trailer are the backup link between the trailer and the tow vehicle. If the coupler or hitch connection comes loose, the chains are supposed to keep the trailer attached long enough for the driver to stop. They have to be rated for the trailer's weight.
On affected trailers, the installed safety chains are rated at 7,600 lbs., but the actual gross vehicle weight rating, the maximum loaded weight rating, is 7,995 lbs. The chains are underrated because a discrepancy in engineering data sheets and prints led to the wrong chain rating being installed. Under the wrong load, the chains can fail and allow the trailer to separate from the tow vehicle.
There is no warning sign before failure. The repaired trailer will have safety chains rated at 11,700 lbs., which matches the corrected chain specification for this recall.
Who's affected?
| 2025 Starcraft Autumn Ridge | Recreational vehicle/trailer |
|---|---|
| Units affected | 45 |
| Field incidents | NHTSA has logged 2 field incidents to date. |
Not every 2025 Starcraft Autumn Ridge trailer is on the list. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
If the safety chains fail, the trailer can separate from the tow vehicle, increasing the risk of a crash. There is no warning before separation, so avoid towing until the chains are replaced and contact a dealer to schedule the repair. Repair is free at any franchised Starcraft dealer.
What should I do?
- Check your VIN to confirm your 2025 Starcraft Autumn Ridge is included in this recall.
- Contact a franchised Starcraft dealer to schedule the free safety-chain replacement that fixes the underrated chains.
- Bring the recall notice if Starcraft mailed one. If not, reference recall number 25V377 when you call.
- Avoid towing the trailer until the safety-chain replacement is complete.
- Call Starcraft customer service at 1-800-283-8267 with questions and reference Starcraft recall 9902634.
What happens at the repair
At the dealer, a Starcraft technician replaces the safety chains with chains rated for the trailer's GVWR. The recall repair is free, with parts and labor covered. Starcraft uses its general reimbursement plan for this campaign. If you've already paid out of pocket for a safety-chain repair tied to this recall, ask Starcraft customer service how to submit documentation under that plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 5, 2025 | NHTSA published the recall |
|---|---|
| June 17, 2025 | Owner notification mailed |
| July 3, 2025 | Dealer notification began |
| July 3, 2025 | Dealer notification ended |
Frequently asked questions
What is recall 25V377?
Recall 25V377 covers 45 2025 Starcraft Autumn Ridge travel trailers with safety chains rated at 7,600 lbs., below the 7,995 lbs. GVWR. The chains can fail and let the trailer separate from the tow vehicle, increasing crash risk. Starcraft dealers will replace the chains for free.
What should I do if my 2025 Starcraft Autumn Ridge is on this recall?
Check your VIN to confirm your specific trailer is included in recall 25V377. If it is, contact a franchised Starcraft dealer to schedule the safety-chain replacement. Reference Starcraft recall 9902634 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Starcraft says dealers will replace the safety chains free of charge. Parts and labor are covered through the recall repair at a franchised Starcraft dealer.
What is the safety risk?
The safety risk is trailer separation while towing. The installed chains are rated below the trailer's GVWR, so they can fail if the trailer separates from the hitch. Separation of the trailer and tow vehicle increases the risk of a crash.
When were owners notified about this recall?
Starcraft mailed owner notification letters on June 17, 2025. If you bought the trailer used or never received a letter, check your VIN and call a Starcraft dealer with recall number 25V377 or Starcraft recall 9902634.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V377000 |
|---|---|
| Starcraft customer service | 1-800-283-8267 |
| NHTSA recall # | 25V377 |
| NHTSA recall # (full) | 25V377000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →