Recall 25V371 affects 3 2025 Ford Explorer vehicles for loose front brake caliper bolts. Repair is free at any franchised Ford dealer.
Ford is recalling 3 2025 Explorer SUVs because the front brake caliper bolts were not tightened properly. If those bolts loosen, the SUV can lose front brake function or suffer wheel damage, and that increases crash risk; Ford dealers will repair the caliper bolts free of charge.
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What's wrong?
The front brake caliper on the 2025 Ford Explorer holds the brake pads around the front brake rotor. When you press the brake pedal, hydraulic pressure pushes the caliper so the pads clamp the rotor and slow the SUV. The caliper has to stay firmly bolted in place for the front brakes to work correctly.
On the affected Explorers, the front brake caliper bolts were removed during a separate repair before delivery, then reinstalled with too little torque. A loose or missing bolt lets the caliper move instead of holding steady against the rotor. That movement can reduce front brake function and damage the wheel if the caliper shifts far enough.
The warning signs are noise, not a dashboard message. A driver can hear a clunking sound over bumps, and a grinding noise if the caliper contacts the wheel.
Who's affected?
| 2025 Ford Explorer | hydraulic brake system |
|---|---|
| Units affected | 3 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2025 Ford Explorer is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
Loose brake caliper bolts can lead to loss of brake function and wheel damage, which increases the risk of a crash. A clunk over bumps or grinding from wheel contact is a warning sign to stop using the vehicle and call the dealer. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2025 Ford Explorer is included in this recall.
- Contact a franchised Ford dealer to schedule the free front-brake-caliper bolt inspection.
- Ask the dealer to tighten the caliper bolts or replace the brake caliper and pads if bolts are missing; this fixes the loose front brake hardware tied to loss of front brake function and wheel damage.
- Bring the owner letter if Ford mailed one. If not, reference recall number 25V371 and Ford recall 25S60 when you call.
- Drive cautiously until the repair is complete. Leave extra following distance and avoid hard braking.
What happens at the repair
At the dealer, a Ford technician inspects the bolts that secure the front brake calipers and tightens them as needed. If any bolts are missing, the technician replaces the brake caliper and brake pads. Parts and labor are free under the recall. If you already paid for a related brake caliper or pad repair before the recall notice, Ford's standard reimbursement plan covers documented expenses. Bring receipts or repair invoices to the service desk, or ask Ford customer service how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 3, 2025 | NHTSA published the recall |
|---|---|
| June 4, 2025 | Dealer notification began |
| June 4, 2025 | Dealer notification ended |
| June 4, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 20, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V371?
Recall 25V371 covers 3 2025 Ford Explorer vehicles with front brake caliper bolts that need inspection for proper tightening. Loose or missing bolts can cause loss of front brake function and wheel damage. Ford dealers will inspect and tighten the bolts, or replace the brake caliper and pads if bolts are missing, for free.
What should I do if my 2025 Ford Explorer is on this recall?
Check your VIN to confirm your specific Explorer is included in recall 25V371. If it is, contact a franchised Ford dealer and reference Ford recall number 25S60. The dealer will inspect the front brake caliper bolts and complete the covered repair for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ford's remedy says the inspection, bolt tightening, and any needed brake caliper and pad replacement will be performed free of charge at a franchised Ford dealer.
What is the safety risk?
The safety risk is loss of front brake function and wheel damage, which increases crash risk. This recall is available now, so confirm your VIN and arrange the dealer inspection before relying on the vehicle for normal driving.
When were owners notified about recall 25V371?
Ford mailed owner notification letters on June 19, 2025. If you bought the Explorer used or never received a letter, the VIN still decides whether the recall applies. Reference recall 25V371 or Ford number 25S60 when you call the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V371000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 25V371 |
| NHTSA recall # (full) | 25V371000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →