Recall 25V357 covers 171,412 2024-2025 Mazda CX-30 and MAZDA3 vehicles with air bags that can deactivate. Repair is free at any franchised Mazda dealer.
Mazda is recalling 171,412 2024-2025 CX-30 and MAZDA3 vehicles because the Sophisticated Air Bag Sensor units can set an error code and deactivate the air bags after a low battery condition. Air bags that do not deploy in a crash increase the risk of injury, and the Mazda dealer repair will be free once available.
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What's wrong?
The SAS control module on 2024-2025 Mazda CX-30 and MAZDA3 vehicles is the computer that watches the air bag system and decides whether the restraints are ready to work. It reads crash and system signals, stores fault codes, and turns on warnings when the air bag system is not available.
On affected vehicles, a low battery event can cause the SAS unit to store an internal fault code. Mazda traced the issue to the vehicle being left with the ignition in the ON position for two or more hours without the engine running. After the battery is recharged and the engine is started, the stored fault can deactivate the air bags because the control module treats the system as malfunctioning.
What you will notice is clear: the air bag warning light turns on, and the instrument cluster displays an air bag system malfunction message. Treat that warning as a real restraint-system problem until a Mazda dealer updates the SAS software.
Who's affected?
Covers CX-30 and MAZDA3 vehicles from the 2024 and 2025 model years, all using the same SAS control module software for the air bag system.
| 2024 Mazda CX-30 | air bag system |
|---|---|
| 2025 Mazda CX-30 | air bag system |
| 2025 Mazda MAZDA3 | air bag system |
| 2024 Mazda MAZDA3 | air bag system |
| Units affected | 171,412 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Air bags that fail to deploy in a crash increase the risk of injury. If the air bag warning light or malfunction message appears after a battery recharge, limit driving and call a Mazda dealer for recall 25V357. Repair will be free at any franchised Mazda dealer once available.
What should I do?
- Check your VIN to confirm your 2024-2025 Mazda CX-30 or MAZDA3 is included in this recall.
- Watch for Mazda's owner letter if you have not received it; the letter explains the free SAS software reprogramming or unit replacement.
- Contact a franchised Mazda dealer after your VIN is confirmed and ask when the free SAS repair can be completed.
- Reference recall number 25V357 when you call the dealer.
- Drive with extra care until the repair is complete because the SAS error code can deactivate the air bags.
What happens at the repair
Once the dealer repair is available, a Mazda technician will reprogram the Sophisticated Air Bag Sensor unit with improved software or replace the unit if the software update does not resolve it. The recall repair is free, and parts and labor are covered. Mazda used its standard reimbursement plan for this campaign. If you already paid for a related SAS unit repair before the recall notice, ask Mazda or the dealer service desk how to submit documentation for reimbursement.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 29, 2025 | NHTSA published the recall |
|---|---|
| June 3, 2025 | Dealer notification began |
| June 3, 2025 | Dealer notification ended |
| June 3, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 22, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V357?
Recall 25V357 covers 171,412 2024-2025 Mazda CX-30 and MAZDA3 vehicles with Sophisticated Air Bag Sensor software that can set an error code and deactivate the air bags after a low battery condition. Mazda dealers will reprogram the SAS unit or replace it for free.
What should I do if my 2024-2025 Mazda CX-30 or MAZDA3 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V357. If it is, contact a franchised Mazda dealer to schedule the SAS software reprogramming or unit replacement. Reference Mazda recall number 7525E when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair covered safety defects at no cost. Mazda dealers will reprogram the Sophisticated Air Bag Sensor unit with improved software or replace the unit free of charge.
What is the safety risk?
The risk is that the air bags do not deploy in a crash. That increases the risk of injury for people in the vehicle. If your VIN is included, schedule the free Mazda dealer repair and ask the service desk about any air bag warning messages before driving.
When did Mazda notify owners?
Mazda mailed owner notification letters on July 24, 2025. A mailed notice is helpful, but the VIN decides whether your vehicle is included. Used-vehicle owners and recent buyers should check the VIN and reference recall 25V357 when calling a Mazda dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V357000 |
|---|---|
| NHTSA recall # | 25V357 |
| NHTSA recall # (full) | 25V357000 |
Source documents
-
Download Quarterly Report (PDF) - Download Misc. Document (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →