Recall 25V354 covers 341 2022-2025 Temsa TS30, TS35, TS45, and TS45E buses with breakable roof hatch handles. Free repair at franchised Temsa dealers.
Temsa is recalling 341 2022-2025 TS30, TS35, TS45, and TS45E vehicles because an incorrectly installed lock mechanism can break the roof hatch release handle. A broken handle can prevent or delay occupants from exiting during an emergency, increasing injury risk, and Temsa dealers will complete the recall repair free of charge.
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What's wrong?
The roof exit part is the plastic release piece for the roof hatch on 2022-2025 Temsa TS30, TS35, TS45, and TS45E vehicles. In normal use, the hatch release system lets the roof exit open when passengers or service personnel need emergency egress. The release handle depends on the lock mechanism being mounted on the correct surface so the handle moves without excess stress.
On affected vehicles, the lock mechanism was installed incorrectly. Temsa traced the issue to a nut mounted against the wrong surface. That changes the position of the roof exit part, so the release handle takes force in the wrong place and can break when the emergency exit is operated.
The listed check is physical, not a dashboard warning. After the white knob on the emergency exit is removed, the step difference is measured with a caliper. A 3 mm difference means the installation is correct; a 1.5 mm difference means it needs correction.
Who's affected?
Spans the TS30, TS35, TS45, and TS45E across the 2022-2025 model years, all tied to the roof exit latching and release system.
| 2022 Temsa TS30 | body or structural component |
|---|---|
| 2023 Temsa TS30 | body or structural component |
| 2024 Temsa TS35 | body or structural component |
| 2023 Temsa TS45 | body or structural component |
| 2024 Temsa TS45 | body or structural component |
| 2024 Temsa TS30 | body or structural component |
| 2025 Temsa TS30 | body or structural component |
| 2025 Temsa TS45E | body or structural component |
| Units affected | 341 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
A broken emergency-exit handle can prevent or delay occupants from leaving the vehicle during an emergency, increasing the risk of injury. Schedule the inspection and repair soon, especially before carrying passengers. Repair is free at any franchised Temsa dealer.
What should I do?
- Check your VIN to confirm your 2022-2025 Temsa TS30, TS35, TS45, or TS45E is included in this recall.
- Contact a franchised Temsa dealer to schedule the free roof hatch lock-mechanism inspection and mounting-surface repair.
- Bring the recall notice Temsa mailed, or reference recall number 25V354 when you call.
- Keep roof hatch exits clear until the repair is complete, since a broken release handle can delay emergency exit.
What happens at the repair
At the dealer, a Temsa technician inspects the roof hatch lock mounting surface and repairs it so the release handle works as intended. The inspection, repair, parts, and labor are covered under the recall. Owner letters were mailed July 24, 2025, so dealers should be able to identify the campaign when you schedule service. If you already paid out of pocket for this repair before the recall notice, Temsa's general reimbursement plan is on file. Ask Temsa customer service or the service desk what documentation is needed for a reimbursement claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| June 26, 2025 | NHTSA published the recall |
|---|---|
| July 12, 2025 | Interim owner notification (was planned for this date) |
| July 24, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V354?
Recall 25V354 covers 341 2022-2025 Temsa TS30, TS35, TS45, and TS45E vehicles with a roof hatch release handle that can break because the lock mechanism was installed incorrectly. Temsa will inspect and repair the mounting surface for free.
What should I do if my 2022-2025 Temsa TS30, TS35, TS45, or TS45E is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V354. If it is, contact a Temsa service location or Temsa customer service at 1-833-628-3672 to arrange the roof hatch inspection and mounting-surface repair. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Temsa will inspect and repair the roof hatch mounting surface free of charge. Ask the service desk to reference recall 25V354 when you schedule the work.
What is the safety risk?
The safety risk is delayed emergency exit through the roof hatch. If the release handle breaks, occupants can be prevented or delayed from exiting the vehicle during an emergency, increasing the risk of injury. Temsa's free repair addresses the mounting surface tied to the incorrect lock mechanism installation.
When were owners notified about recall 25V354?
Temsa mailed owner notification letters on July 24, 2025. A missed letter does not mean your vehicle is clear, especially if ownership or fleet records changed. Check your VIN, then contact Temsa customer service at 1-833-628-3672 if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V354000 |
|---|---|
| Temsa customer service | 1-833-628-3672 |
| NHTSA recall # | 25V354 |
| NHTSA recall # (full) | 25V354000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →