Recall 25V349 affects 8 2020-2021 Lincoln Aviator PHEV vehicles for high-voltage battery failure. Software repair is free at any franchised Lincoln dealer.
Lincoln is recalling 8 2020-2021 Aviator plug-in hybrid SUVs under recall 25V349 because high-voltage battery cells have a manufacturing defect that can lead to an internal short circuit and battery failure. Battery failure can cause loss of drive power and raise fire risk; the dealer repair will be free once Lincoln makes it available.
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What's wrong?
The high-voltage battery pack in a 2020-2021 Lincoln Aviator PHEV stores the electricity that powers the propulsion system. The Battery Energy Control Module, or BECM, is the computer that watches battery operation and applies the software controls Ford required under the earlier 23V626 repair. That software is part of how the vehicle manages the battery cells while the plug-in hybrid system is in use.
Some Aviators were marked repaired under that earlier recall, but the service tool installed the wrong software. Those vehicles still lack the intended BECM remedy for the high-voltage battery. If a defective battery cell develops an internal short circuit, the pack can fail instead of being controlled by the corrected software.
There is no warning sign before failure. An owner should not rely on a message, sound, smell, or change in driving feel to know whether the earlier repair was done correctly.
Who's affected?
| 2021 Lincoln Aviator | high-voltage traction battery |
|---|---|
| 2020 Lincoln Aviator | high-voltage traction battery |
| Units affected | 8 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific SUV.
What's the safety risk?
Battery failure can cut drive power while the vehicle is moving, increasing crash risk. It can also increase fire risk. There is no warning sign before failure, so confirm whether your VIN is included and schedule service promptly if it is. Repair will be free at any franchised Lincoln dealer once available.
What should I do?
- Check your VIN to confirm your 2020-2021 Lincoln Aviator is included in this recall.
- Contact your nearest franchised Lincoln dealer to ask whether the free Battery Energy Control Module software update is open for your VIN.
- Schedule the software update that addresses high-voltage battery-cell failure, loss of drive power, and fire risk.
- Bring the Ford owner notice if you received one. If not, reference recall number 25V349 when you call.
- Drive with caution until the repair is complete, and contact the dealer if the vehicle loses drive power or shows battery warnings.
What happens at the repair
Once the dealer repair is available, a Lincoln technician will update the Battery Energy Control Module software. That update is the recall remedy, and parts and labor are covered at no charge. If you already paid out of pocket for a related battery control module software repair before the recall notice, the manufacturer's standard reimbursement plan covers documented expenses. Bring the repair invoice, proof of payment, and any dealer paperwork to the service desk so the claim can be reviewed.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 23, 2025 | NHTSA published the recall |
|---|---|
| June 23, 2025 | Dealer notification began |
| June 23, 2025 | Dealer notification ended |
| June 23, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 26, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V349?
Recall 25V349 covers 8 2020-2021 Lincoln Aviator PHEV vehicles that were repaired incorrectly under recall 23V626. A defect in one or more high-voltage battery cells can cause an internal short circuit and battery failure. Lincoln dealers will update the Battery Energy Control Module software for free.
What should I do if my 2020-2021 Lincoln Aviator is on this recall?
Check your VIN to confirm your specific Aviator is included in recall 25V349. If it is, contact a franchised Lincoln dealer to schedule the Battery Energy Control Module software update. Reference Ford recall number 25S58 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Lincoln dealers will update the Battery Energy Control Module software free of charge. Parts and labor are covered for vehicles included in recall 25V349.
What is the safety risk?
Battery failure can cause a loss of drive power, which increases crash risk. It also increases the risk of a fire. If your VIN is included, arrange the free dealer software update and ask the dealer what driving guidance applies before your appointment.
When did Lincoln notify owners about recall 25V349?
Lincoln mailed owner notification letters on June 26, 2025. Used-vehicle owners or owners who missed the letter still get the free repair if their VIN is included. Check your VIN, then call a franchised Lincoln dealer or Ford customer service at 1-866-436-7332.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V349000 |
|---|---|
| Lincoln customer service | 1-866-436-7332 |
| NHTSA recall # | 25V349 |
| NHTSA recall # (full) | 25V349000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →