Recall 25V335 affects 1,977 2022-2024 Utilimaster Velocity vehicles missing tire-information placards. Shyft mails the free replacement labels and installation instructions.
Utilimaster is recalling 1,977 2022-2024 Velocity vehicles because the required tire and information placard can be missing. Without tire size, pressure, and loading information, an owner can overload the vehicle and increase crash risk; Utilimaster dealers will complete the recall repair free of charge.
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What's wrong?
The Tire and Loading Information Placard on a 2022-2024 Utilimaster Velocity is the label that tells an owner the required tire size, rim information, tire pressure, and loading limits for that vehicle. It is part of the equipment system, but its job is informational: it gives the tire and load data needed to keep the vehicle set up as certified.
In recall 25V335, the problem is not a broken tire or rim. The required placard was left off certain Velocity vehicles because the printer used to make the label was out of service. The affected vehicles have a GVWR of less than 10K lbs, so they need that placard under FMVSS 110.
There is no warning sign tied to a missing tire placard. An owner will not feel a symptom while driving, so the issue is found by checking whether the required Tire and Loading Information Placard is installed.
Who's affected?
Spans 3 model years, all tied to the same tire and loading information placard.
| 2024 Utilimaster Velocity | vehicle label (placard or certification) |
|---|---|
| 2023 Utilimaster Velocity | vehicle label (placard or certification) |
| 2022 Utilimaster Velocity | vehicle label (placard or certification) |
| Units affected | 1,977 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Without the tire placard, an owner can miss the tire size, pressure, and loading limits. That can lead to overloading, which increases the risk of a crash. There is no warning sign tied to the missing placard, so confirm the label and fix it soon. Repair is free at any franchised Utilimaster dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Utilimaster Velocity is included in this recall.
- Call Utilimaster customer service at 1-800-237-7806 to request the free tire and loading information placard and installation instructions.
- Reference recall number 25V335 and Utilimaster recall 25-14 when you call.
- Install the placard as instructed so the tire size, pressure, and loading information stays with the vehicle.
- Avoid loading the vehicle beyond the correct placard limits until the label is installed.
What happens at the repair
For this recall, the remedy is a label correction, not a parts replacement. Utilimaster mails the tire and information placard labels with installation instructions, free of charge. Follow the instructions when the label kit arrives, and ask Utilimaster customer service for help if the placard is missing or the instructions do not match your vehicle. If you have already paid out of pocket for a related placard or label correction, Shyft's general reimbursement plan on file provides a path for documented expenses. Keep the repair paperwork and receipts for the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 22, 2025 | NHTSA published the recall |
|---|---|
| May 30, 2025 | Dealer notification began |
| May 30, 2025 | Dealer notification ended |
| June 12, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V335?
Recall 25V335 covers 1,977 2022-2024 Utilimaster Velocity vehicles with a tire and information placard compliance defect. Without the tire size, pressure, and loading information, the vehicle can be overloaded, increasing crash risk. Utilimaster provides the labels and installation instructions free of charge.
What should I do if my 2022-2024 Utilimaster Velocity is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V335. If it is, contact Utilimaster customer service at 1-800-237-7806 and reference recall 25-14. Utilimaster provides the missing tire and information placard labels and installation instructions for free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to correct recall defects at no cost. For recall 25V335, Utilimaster will provide the tire and information placard labels and installation instructions free of charge.
What is the safety risk?
The safety risk is vehicle overloading. If the placard is missing, the owner loses the tire size, tire pressure, and loading information needed to load the vehicle correctly. Overloading increases crash risk, and the free remedy supplies the missing label information.
When were owners notified about this recall?
Owner notification letters were mailed June 12, 2025. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your 2022-2024 Utilimaster Velocity is included, then call Utilimaster customer service with recall number 25-14.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V335000 |
|---|---|
| Utilimaster customer service | 1-800-237-7806 |
| NHTSA recall # | 25V335 |
| NHTSA recall # (full) | 25V335000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →