Campaign 25V325 Posted May 23, 2025 26 units

2024-2025 Mercedes-Benz Gle/Gls Recall 25V325: Mirror Mount

Recall 25V325 covers 26 2024-2025 Mercedes-Benz vehicles for loose rearview mirror and camera attachments. Repair is free at any franchised Mercedes-Benz dealer.

Mercedes-Benz is recalling 26 2024-2025 Gle 350 4MATIC and Gls 450 4MATIC vehicles because the multi-purpose camera and rearview mirror were not attached securely enough to the windshield and can detach. A loose mirror can reduce visibility, and a loose camera can disable driver-assistance features, including Active Lane Keeping Assist and Active Brake Assist; Mercedes-Benz dealers will complete the free repair.

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What's wrong?

On affected 2024-2025 Mercedes-Benz SUVs, the multi-purpose camera and interior rearview mirror are mounted to the windshield. The camera feeds information to driver assistance systems, while the mirror gives the driver rear visibility. Both parts depend on the windshield adhesive joint holding them firmly in place.

The problem is the adhesive joint, not the glass itself. A supplier production deviation left specific batches with less holding strength than Mercedes-Benz requires. If the joint loosens, the multi-purpose camera or the interior mirror can detach from the windshield, which affects the parts that depend on staying fixed in the right position.

There is no warning sign before failure. The driver will not receive a warning before the camera or mirror loosens or detaches.

Who's affected?

Spans the 2024 and 2025 model years across several SUV variants, all tied to the same windshield visibility component.

2025 Mercedes-Benz Gle 450 4MATIC visibility component
2024 Mercedes-Benz Gle 350 4MATIC visibility component
2025 Mercedes-Benz Gle 450E 4MATIC visibility component
2025 Mercedes-Benz AMG GLS63 4MATIC visibility component
2025 Mercedes-Benz AMG GLE53 4MATIC Coupe visibility component
Units affected26
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

A detached mirror can reduce driver visibility, and a detached camera can cause a loss of driving assistance systems, including Active Lane Keeping Assist and Active Brake Assist. Either problem can increase the risk of a crash. There is no warning sign before the mirror or camera detaches, so schedule the repair soon if your VIN is included. Repair is free at any franchised Mercedes-Benz dealer.

What should I do?

  1. Check your VIN to confirm your 2024-2025 Mercedes-Benz Gle 450 4MATIC, Gle 350 4MATIC, Gle 450E 4MATIC, AMG GLS63 4MATIC, AMG GLE53 4MATIC Coupe, AMG GLE63 S 4MATIC Coupe, AMG GLE53 4MATIC, Gls 600 4MATIC, Gle 450 4MATIC Coupe, or Gls 450 4MATIC vehicle is included in this recall.
  2. Contact a franchised Mercedes-Benz dealer to schedule the free windshield replacement and camera and mirror reinstallation that fixes the loose attachment.
  3. Bring the recall notice if you received one. Reference recall number 25V325 and Mercedes-Benz recall 2025060001 when you call.
  4. Drive with extra care until the repair is complete; a loose mirror reduces visibility and a loose camera disables driver assistance systems.
  5. Call Mercedes-Benz customer service at 1-800-367-6372 with questions about scheduling or recall paperwork.

What happens at the repair

At the dealer, a Mercedes-Benz technician replaces the windshield and reinstalls the multi-purpose camera and rearview mirror so those parts are secured to the new glass. The recall repair is free, including parts and labor. Because the remedy is available, schedule service with a Mercedes-Benz dealer. The dealer handles the camera and mirror reinstall as part of the same recall visit.

Timeline

May 23, 2025 Dealer notification began
May 23, 2025 Dealer notification ended
May 30, 2025 NHTSA published the recall
June 27, 2025 Owner notification mailed
June 27, 2025 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 25V325?

Recall 25V325 covers 26 2024-2025 Mercedes-Benz GLE, GLS, AMG, and Gls 600 4MATIC vehicles. The multi-purpose camera and rearview mirror were not attached securely enough to the windshield and can detach. Mercedes-Benz dealers will replace the windshield and reinstall both parts for free.

What should I do if my 2024-2025 Mercedes-Benz GLE or GLS is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 25V325. If it is, contact a franchised Mercedes-Benz dealer to schedule the windshield replacement and reinstallation of the multi-purpose camera and rearview mirror. Reference recall number 25V325 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Mercedes-Benz dealers will replace the windshield and reinstall the multi-purpose camera and rearview mirror free of charge under recall 25V325.

What is the safety risk in recall 25V325?

The risk is reduced driver visibility and loss of certain driver assistance features. A detached rearview mirror can reduce visibility, and a detached camera can disable systems such as Active Lane Keeping Assist and Active Brake Assist. Either condition can increase crash risk.

When were owners notified about recall 25V325?

Mercedes-Benz mailed owner notification letters on June 27, 2025. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised Mercedes-Benz dealer if your vehicle is included.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/25V325000
Mercedes-Benz customer service1-800-367-6372
NHTSA recall #25V325
NHTSA recall # (full)25V325000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →