Recall 25V320 affects 57 2023-2024 Winnebago Commercial Vehicle vehicles for step brackets with loose bolts. Repair is free at any franchised Winnebago dealer.
Winnebago is recalling 57 2023-2024 Commercial Vehicle vehicles because removable step assembly bracket bolts can loosen and let the steps detach. Steps that detach while someone is using them increase the risk of injury, and Winnebago dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The step bracket on 2023-2024 Winnebago Commercial Vehicle models is the mounting hardware for the removable folding patio step assembly. It holds the step to the body structure so the step stays fixed when a person enters or exits the vehicle. The bracket and its receiver depend on tight bolts and thread locking fluid to keep the hardware from backing out.
On affected vehicles, thread locking fluid was left out during assembly. Without that locking fluid, the clip-on bracket mounting bolts can loosen as the step is used and the vehicle moves. Once the hardware loosens far enough, the receiver can unscrew from the installed bracket and the step assembly can detach.
Owners can check for a receiver on the bracket that spins by hand. That movement is the warning sign that the bracket hardware has loosened and the step is no longer secure.
Who's affected?
Covers the 2023 and 2024 model years; both list the same folding patio step bracket.
| 2023 Winnebago Commercial Vehicle | body structure |
|---|---|
| 2024 Winnebago Commercial Vehicle | body structure |
| Units affected | 57 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A step that detaches while someone is using it increases the risk of injury. If the receiver on the bracket spins or loosens, stop using the step and schedule the recall repair soon. Dealers will inspect the bracket and repair or replace it as needed. Repair is free at any franchised Winnebago dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Winnebago Commercial Vehicle is included in this recall.
- Contact a franchised Winnebago dealer to schedule the free clip-on bracket inspection and repair that secures the removable step assembly.
- Bring the recall notice if Winnebago mailed one. If not, reference recall number 25V320 when you call.
- Avoid using the removable steps until the dealer confirms the mounting bolts and bracket are secure.
- Call Winnebago customer service at 1-641-585-6939 with questions about recall 196.
What happens at the repair
At the dealer, a Winnebago technician inspects the removable step assembly and checks the clip-on bracket mounting bolts. If the bracket is loose or damaged, the technician repairs or replaces the clip-on bracket as needed. The recall repair is free, with parts and labor covered. Winnebago handles prior out-of-pocket repairs through its general reimbursement plan. If you already paid for a related step assembly or bracket repair before the recall work, contact Winnebago customer service and ask what documentation is required for reimbursement.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 14, 2025 | NHTSA published the recall |
|---|---|
| June 6, 2025 | Dealer notification began |
| June 6, 2025 | Dealer notification ended |
| July 16, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V320?
Recall 25V320 covers 57 2023-2024 Winnebago Commercial Vehicle units with removable step assemblies. The clip-on bracket mounting bolts can loosen, allowing the steps to detach while in use and increasing injury risk. Winnebago dealers will inspect and repair or replace the bracket for free.
What should I do if my 2023-2024 Winnebago Commercial Vehicle is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V320. If it is, contact a franchised Winnebago dealer and schedule the removable step inspection. The dealer will repair or replace the clip-on bracket for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Winnebago says dealers will inspect and repair or replace the clip-on bracket free of charge. Reference recall 25V320 or Winnebago recall number 196 when you call.
What is the safety risk?
The safety risk is injury from a removable step that detaches while someone is using it. The recall concerns clip-on bracket mounting bolts that can loosen. Until the dealer completes the inspection and repair, use care around the step and schedule the free dealer repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V320000 |
|---|---|
| Winnebago customer service | 1-641-585-6939 |
| NHTSA recall # | 25V320 |
| NHTSA recall # (full) | 25V320000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →