2021-2025 Lincoln Multi-Model Recall 25V315: Rear Camera

Recall 25V315 covers 1,076,138 2021-2025 Lincoln vehicles for rearview camera software errors. Repair will be free through a dealer or over-the-air update.

What's wrong?

The Accessory Protocol Interface Module, or APIM, is the computer module that runs the SYNC4 screen and related connection functions. In these 2021-2025 models, that screen also shows the rearview camera image when the vehicle is shifted into reverse. The system depends on the module and its software responding in the right order when the camera view is requested.

On affected vehicles, SYNC4 software versions 1.7 through 1.9 contain an operational sequencing error in the wireless communication subsystem. That error can trigger unexpected system resets. When the reset happens during a backup event, the rearview camera image can be delayed, freeze on the screen, or fail to display while the vehicle is in reverse.

There is no warning sign before failure. The screen can work normally on one trip, then show a delayed, frozen, or blank camera image the next time reverse is selected.

Who's affected?

The scope crosses Ford and Lincoln trucks, SUVs, vans, and cars across 2021-2025, all tied to the same APIM software.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.

What's the safety risk?

A frozen or missing rearview camera image reduces the view behind the vehicle and increases the risk of a crash. There is no warning sign before the image freezes or disappears. Until the software update is installed, use mirrors and turn to check behind you when backing up. Repair will be free at any franchised Lincoln dealer once available.

What should I do?

1. Check your VIN to confirm your 2021-2025 Navigator, F-450 Sd, F-550 Sd, Mustang Mach E, F-350 Sd, F-600 Sd, F-250 Sd, Expedition, Transit, Bronco, Edge, F-150, Escape, Mustang, Ranger, Corsair, or Nautilus is included in this recall.
2. Watch for Lincoln's owner letter if the final software-update phase has not opened for your vehicle.
3. Contact a franchised Lincoln dealer once your phase opens to schedule the free APIM software update that fixes the delayed, frozen, or missing rearview camera image.
4. Reference recall number 25V315 when you call the dealer or Ford customer service at 1-866-436-7332.
5. Check behind the vehicle before backing up until the software update is complete.

What happens at the repair

Once the remedy opens for your vehicle's phase, a Lincoln technician updates the accessory protocol interface module software, or the vehicle receives the same APIM update over the air. The update is free under the recall. Because this is a phased campaign, availability depends on the model and model year, so the final repair is not treated as open for every included vehicle at the same time. If you already paid out of pocket for this APIM software repair before the recall notice, the manufacturer's standard reimbursement plan lets you request reimbursement with repair documentation.

Timeline

Frequently asked questions

More information

Source documents

• Download Quarterly Report (PDF) · RCLQRT
• Download Recall Document (PDF) (PDF) · RCRN
• Download Recall Document (PDF) (PDF) · RIONL
• Download Misc. Document (PDF) · RMISC
• Download Owner Notification Letter (PDF) · RCONL
• Download Owner Notice (PDF) · RCMN
• Download Recall Report (PDF) · RCLRPT
• Download Recall Acknowledgement (PDF) · RCAK

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →