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Campaign 25V305 Posted May 9, 2025 16 units

2024-2025 Drv Full House Recall 25V305: Loose Steps

Recall 25V305 affects 16 2024-2025 Drv Full House travel trailers for loose step-bracket bolts. Repair is free at any franchised Drv dealer.

Drv is recalling 16 2024-2025 Full House toy hauler travel trailers equipped with removable step assemblies because the clip-on bracket mounting bolts can loosen, allowing the steps to detach. Steps that come loose during use increase the risk of injury, and Drv dealers will complete the recall repair free of charge.

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What's wrong?

The removable step assembly on 2024-2025 Drv Full House toy hauler travel trailers uses a clip-on bracket to hold the steps to the trailer body. The bracket is the fixed mounting point for the step assembly, so it has to stay tight while people enter and leave the trailer.

On affected trailers, the bracket mounting bolts were assembled without the required thread locking compound. That compound is the fluid that helps a bolt resist vibration and stay seated after it is tightened. Without it, the receiver on the bracket can rotate, start to unscrew, and let the step assembly separate from the installed bracket.

Before the steps detach, an owner can check the bracket receiver by hand. If the receiver spins or feels loose, that is the warning sign that the bracket is no longer holding as designed.

Who's affected?

Covers 2024 and 2025 Full House trailers with the same removable step bracket attached to the body structure.

2025 Drv Full House body structure
2024 Drv Full House body structure
Units affected16
Field incidentsNHTSA has logged no field incidents to date.

The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific trailer is included.

What's the safety risk?

A step that detaches while someone is using it can cause a fall and injury. If the receiver on the bracket spins, the bracket can unscrew and separate from its mount. Stop using the step until the bracket assembly is replaced. Repair is free at any franchised Drv dealer.

What should I do?

  1. Check your VIN to confirm your 2024-2025 Drv Full House is included in this recall.
  2. Contact a franchised Drv dealer to schedule the free clip-on bracket assembly replacement that secures the removable step assembly.
  3. Bring the recall notice if Drv mailed one, or reference recall number 25V305 when you call.
  4. Inspect the removable steps before use and keep people off them if the steps feel loose.
  5. Call Drv customer service at 1-260-562-3500 with questions about the repair.

What happens at the repair

At the dealer, a Drv technician replaces the clip-on bracket assembly that secures the removable step assembly. The recall covers the replacement parts and labor, so the dealer repair is free. Drv has a general reimbursement plan on file for owners who already paid for a related step bracket repair before the recall work was performed. Bring repair paperwork and payment documentation to the service desk, or contact Drv customer service for the reimbursement process.

ReimbursementReimbursement available

Timeline

May 9, 2025 NHTSA published the recall
June 19, 2025 Owner notification mailed
June 27, 2025 Dealer notification began
June 27, 2025 Dealer notification ended

Frequently asked questions

What is recall 25V305?

Recall 25V305 covers 16 2024-2025 Drv Full House toy hauler travel trailers with removable step assemblies. The clip-on bracket mounting bolts can come loose, allowing the steps to detach. Drv dealers will replace the clip-on bracket assembly for free.

What should I do if my 2024-2025 Drv Full House is on this recall?

Check your VIN to confirm your specific trailer is included in recall 25V305. If it is, contact a franchised Drv dealer to schedule replacement of the clip-on bracket assembly. Reference recall number 25V305 when you call. The repair is free.

Does the recall repair cost anything?

No. Federal recall law requires manufacturers to repair safety defects at no cost, and Drv will replace the clip-on bracket assembly free of charge at a franchised Drv dealer. Parts and labor are covered.

What is the safety risk?

The safety risk is injury from steps detaching while someone is using them. Until the dealer completes the repair, use caution around the removable step assembly and avoid using steps that feel loose, shift, or show missing or loose mounting hardware.

When were owners notified about recall 25V305?

Drv mailed owner notification letters on June 19, 2025. If you bought the trailer used or never received a letter, check your VIN to confirm whether your specific Full House trailer is included, then call a franchised Drv dealer or Drv customer service at 1-260-562-3500.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/25V305000
Drv customer service1-260-562-3500
NHTSA recall #25V305
NHTSA recall # (full)25V305000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →