Recall 25V299 covers 32 2025 Express and Savana vans for an improperly welded front passenger head restraint. Repair is free at any franchised Chevrolet dealer.
Chevrolet is recalling 32 2025 Express and Savana vans because the front passenger seat head restraint has an improper weld to the seat frame. In a crash, that weld problem can increase injury risk for the front passenger, and Chevrolet dealers will complete the free repair.
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What's wrong?
The front passenger seat back frame in the 2025 Express and Savana holds the head restraint in place. That head restraint is the padded support above the seatback, and it is designed to stay attached to the seat structure so it can support the passenger's head when the seat is loaded in a crash.
On affected vehicles, the bracket that connects the head restraint to the seat frame was welded incorrectly. The problem started at the seat supplier, where some brackets were loaded into the welding fixture in the wrong position and the normal checks that separate bad frame assemblies were not followed. A weak or misplaced weld means the head restraint is not attached to the passenger seat frame the way Chevrolet intended.
There is no warning sign before failure. The problem is inside the welded seat-back structure, so an owner is not expected to hear, feel, or see a clear symptom before the head restraint fails to perform as designed.
Who's affected?
Both vans share the same front passenger seat back structure listed for this recall.
| 2025 Chevrolet Express | seat assembly |
|---|---|
| 2025 GMC Savana | seat assembly |
| Units affected | 32 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
An improperly welded front passenger head restraint can raise the risk of injury to the seat occupant during a crash. Until the seat frame is inspected, use extra care with passenger seating and schedule the recall work soon. Repair is free at any franchised Chevrolet dealer.
What should I do?
- Check your VIN to confirm your 2025 Chevrolet Express or GMC Savana is included in this recall.
- Contact a franchised Chevrolet dealer for an Express, or a GMC dealer for a Savana, to schedule the free front passenger seat frame inspection and replacement that fixes the improperly welded head restraint.
- Bring the recall notice if Chevrolet has mailed one. If not, reference recall number 25V299 when you call.
- Ask the dealer whether the van should be brought in without a front passenger before the inspection is complete.
What happens at the repair
At the dealer, a Chevrolet technician inspects the front passenger seat frame and replaces the frame when the weld issue is present. The recall repair is free, with parts and labor covered. GM is not offering a separate reimbursement program because the covered vehicles are under warranty. If you already paid for related seat frame work, ask the service desk how the existing warranty applies to that paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| May 8, 2025 | NHTSA published the recall |
|---|---|
| May 8, 2025 | Dealer notification began |
| May 8, 2025 | Dealer notification ended |
| June 10, 2025 | Owner notification mailed |
| June 23, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 23, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V299?
Recall 25V299 covers 32 2025 Chevrolet Express and GMC Savana vehicles with a front passenger head restraint that was improperly welded to the seat frame. GM says the defect increases injury risk for the seat occupant during a crash. Dealers will inspect and replace the seat frame for free.
What should I do if my 2025 Chevrolet Express or GMC Savana is on this recall?
Check your VIN to confirm your specific van is included in recall 25V299. If it is, contact a franchised dealer to schedule the front passenger seat frame inspection. The dealer will replace the seat frame as needed, free of charge.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to perform recall repairs at no cost. For recall 25V299, the dealer will inspect the front passenger seat frame and replace it as needed, free of charge.
What is the safety risk?
The safety risk is higher injury risk for the front passenger during a crash. GM says the head restraint was improperly welded to the seat frame, so the restraint and seat frame need dealer inspection and replacement as needed.
What if I bought my 2025 Chevrolet Express or GMC Savana used?
The free repair still applies. Recall coverage follows the vehicle, not the original owner. Check your VIN to confirm whether your specific van is included, then reference recall 25V299 when you call the dealer service desk.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V299000 |
|---|---|
| Chevrolet customer service | 1-800-222-1020 |
| NHTSA recall # | 25V299 |
| NHTSA recall # (full) | 25V299000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →