Recall 25V296 affects 6 2025 Utilimaster Aeromaster vehicles with missing rear seat belts. Keep rear seats empty until free repair at any franchised Utilimaster dealer.
Utilimaster is recalling 6 2025 Aeromaster vehicles under recall 25V296 because rear seat belts were not installed. A passenger riding without a seat belt faces an increased risk of injury, and the Utilimaster dealer repair is free.
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What's wrong?
The rear seat belt in the 2025 Utilimaster Aeromaster is the lap belt for the rear training seat. Its job is simple: to hold the seated occupant in place during a crash or sudden stop, so the rear seating position meets occupant crash protection requirements.
On affected Aeromaster vehicles, the rear training seats were installed without the required belts. Shyft traced the problem to a supplier change that separated the seat and belt from a combined kit into individual kits, which allowed the seat to reach the vehicle without the belt installed.
An owner or driver will not feel a mechanical change while driving because the belt is missing, not broken inside a hidden system. There is no warning sign before failure, so the rear seating area needs a visual check for a seat belt at each rear training seat.
Who's affected?
| 2025 Utilimaster Aeromaster | seat belt |
|---|---|
| Units affected | 6 |
| Field incidents | NHTSA has logged 1 field incident to date. |
Not every 2025 Utilimaster Aeromaster van is on the list. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
A rear passenger riding without a seat belt has an increased risk of injury. There is no warning sign for a missing rear seat belt, so keep the rear seats empty until the dealer installs the belt. Repair is free at any franchised Utilimaster dealer.
What should I do?
- Check your VIN to confirm your 2025 Utilimaster Aeromaster is included in this recall.
- Contact a franchised Utilimaster dealer to schedule the free rear-seat-belt installation that adds the missing rear seat belt.
- Do not allow passengers to sit in the rear seats until the rear seat belt has been installed.
- Bring the recall notice if Utilimaster mailed one. If not, reference recall number 25V296 when you call.
- Call Utilimaster customer service at 1-800-237-7806 with questions about the repair.
What happens at the repair
At the dealer, a Utilimaster technician checks the rear seating positions and installs the missing rear seat belt hardware covered by recall 25V296. Parts and labor are free under the recall. Until the repair is complete, do not allow passengers to sit in the rear seats. Shyft has a general reimbursement plan on file for this campaign. If you've already paid for a related seat belt repair, contact Shyft customer service at 1-800-237-7806 and ask what documentation is needed for reimbursement.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 7, 2025 | NHTSA published the recall |
|---|---|
| May 8, 2025 | Dealer notification began |
| May 9, 2025 | Dealer notification ended |
| May 14, 2025 | Interim owner notification (was planned for this date) |
| May 22, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V296?
Recall 25V296 covers 6 2025 Utilimaster Aeromaster vehicles with rear seat belts that were not installed, which fails the federal occupant crash protection standard. A rear passenger without a seat belt has an increased injury risk. Utilimaster dealers will install the rear seat belt for free.
What should I do if my 2025 Utilimaster Aeromaster is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V296. If it is, do not allow passengers to sit in the rear seats until a franchised Utilimaster dealer installs the rear seat belt. Reference recall number 25V296 or Shyft recall 25-10 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the defect at no cost. For recall 25V296, a franchised Utilimaster dealer will install the rear seat belt free of charge.
Is it safe for passengers to ride in the rear seats?
No. If your VIN is included, keep passengers out of the rear seats until the recall repair is complete. The safety risk is straightforward: a passenger riding without a seat belt has an increased risk of injury.
When were owners notified about recall 25V296?
Utilimaster mailed owner notification letters on May 29, 2025. If you did not receive a letter, check your VIN anyway. Used vehicles, recent address changes, and fleet ownership records can keep a notice from reaching the current driver.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V296000 |
|---|---|
| Utilimaster customer service | 1-800-237-7806 |
| NHTSA recall # | 25V296 |
| NHTSA recall # (full) | 25V296000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →