Recall 25V293 affects 3,664 2025 Polestar 3 vehicles for a rearview camera display defect. Repair is free at any franchised Polestar dealer.
Polestar is recalling 3,664 2025 Polestar 3 SUVs because the rearview camera image can fail to display when the vehicle is shifted into reverse. That missing view reduces what the driver can see behind the vehicle and increases crash risk, and Polestar dealers will complete the recall repair free of charge.
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What's wrong?
The rearview camera software in the 2025 Polestar 3 controls what appears on the center display when the driver shifts into reverse. Its normal job is to show the direct rearview image required by FMVSS 111, so the driver can see the area behind the SUV before backing up.
On recalled Polestar 3 SUVs, the software default view is wrong in a specific sequence. If the vehicle has not gone above 10 mph since the last time reverse was selected, the display opens to the 3D/360 view instead of the rearview image. That means the required rear camera image is not shown when reverse is selected.
What you notice is the display view itself. After shifting into reverse, the screen shows the 3D/360 view rather than the rearview camera image.
Who's affected?
| 2025 Polestar Polestar 3 | Software |
|---|---|
| Units affected | 3,664 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2025 Polestar 3 is on the list. Check your VIN to confirm whether your specific SUV is included.
What's the safety risk?
When the rearview camera image does not display, the driver has less view behind the vehicle, increasing the risk of a crash. Before backing up, confirm that the rearview image is showing, especially if the vehicle has not moved above 10 mph since reverse was last selected. Repair is free at any franchised Polestar dealer.
What should I do?
- Check your VIN to confirm your 2025 Polestar 3 is included in this recall.
- Contact a franchised Polestar dealer to schedule the free software update that fixes the rearview camera display failure.
- Install the OTA software update if Polestar sends it to your vehicle, or have a franchised Polestar dealer perform the update.
- Bring the recall notice if Polestar has mailed one. Reference recall number 25V293 and Polestar recall RP1057 when you call.
- Use extra care when reversing until the update is complete. Turn and check behind the vehicle before backing up.
What happens at the repair
At the dealer, a Polestar technician updates the vehicle software so the rearview camera image displays when reverse is selected. Polestar also supports the same recall fix through an over-the-air update. The software update is free under recall 25V293, whether completed at the dealer or delivered remotely. If you already paid out of pocket for a related rearview camera software repair before the recall notice, ask Polestar customer service or the dealer how to submit documentation under the manufacturer's standard reimbursement plan.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 7, 2025 | NHTSA published the recall |
|---|---|
| May 7, 2025 | Dealer notification began |
| May 7, 2025 | Dealer notification ended |
| June 24, 2025 | Owner notification mailed |
| July 1, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| July 1, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V293?
Recall 25V293 covers 3,664 2025 Polestar 3 vehicles with rearview camera software that can fail to show the image when reverse is selected. That reduces the driver's view behind the vehicle and increases crash risk. Polestar will update the software for free.
What should I do if my 2025 Polestar Polestar 3 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V293. If it is, contact a franchised Polestar dealer and ask whether the software update is handled at the dealer or through an over-the-air update. Reference recall number RP1057 when you call.
Does the recall repair cost anything?
No. Federal recall law requires the manufacturer to fix the defect at no cost, and Polestar's remedy says the software update is free. The update is handled by a dealer or through an over-the-air update.
What is the safety risk?
The safety risk is reduced rear visibility when the vehicle is in reverse. If the rearview camera image does not display, the driver has less view of what is behind the vehicle, increasing crash risk. Schedule the free software update if your VIN is included.
What warning signs should I watch for?
The warning sign is direct: the rearview camera image is missing after you shift into reverse. Use mirrors and direct visual checks, then arrange the free software update through a Polestar dealer or over-the-air repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V293000 |
|---|---|
| Polestar customer service | 1-800-806-2504 |
| NHTSA recall # | 25V293 |
| NHTSA recall # (full) | 25V293000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →