Recall 25V288 covers 2,461 2022-2024 Altec Aerial Device and Service Body vehicles for unsecured fuel lines. Repair is free at any franchised Altec dealer.
Altec is recalling 2,461 2022-2024 Aerial Device and Service Body vehicles because fuel lines were not properly secured and can chafe, leading to a fuel leak. A fuel leak near an ignition source increases the risk of fire, and Altec dealers will inspect and secure the fuel lines free of charge.
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What's wrong?
The diesel fuel lines on 2022-2024 Altec Aerial Device and Service Body units carry fuel from the tank toward the engine. A mounting bracket is supposed to hold those lines in place, especially after the power takeoff and hydraulic pump equipment are installed around the chassis.
On affected units, the original fuel line was moved during that equipment installation and was not secured correctly afterward. When the line is loose, normal vibration lets it rub against nearby parts; over time, that contact can wear through the line and create a fuel leak.
An owner or fleet technician can spot this before it becomes a leak by checking for a fuel line rubbing on chassis components during a DOT inspection. A daily pre-travel inspection can also catch wet spots, fuel odor, or visible leakage around the line before the vehicle goes into service.
Who's affected?
Covers Aerial Device and Service Body equipment across the 2022, 2023, and 2024 model years, all tied to the same fuel line mounting bracket.
| 2024 Altec Aerial Device | fuel system |
|---|---|
| 2023 Altec Service Body | fuel system |
| 2022 Altec Aerial Device | fuel system |
| 2024 Altec Service Body | fuel system |
| 2022 Altec Service Body | fuel system |
| 2023 Altec Aerial Device | fuel system |
| Units affected | 2,461 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A fuel leak near an ignition source increases the risk of fire. Periodic DOT and daily pre-travel inspections can catch fuel-line rubbing or a leak before the vehicle is used. If you see or smell fuel, stop using the vehicle and call for service. Repair is free at any franchised Altec dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Altec Aerial Device or Service Body is included in this recall.
- Contact Altec customer service at 1-877-462-5832 to start the free fuel-line inspection and repair process.
- Inspect the fuel lines using Altec's instructions, or have a service location approved by Altec perform the inspection.
- Secure improperly routed fuel lines with the Altec kit, or have the chassis manufacturer repair damaged fuel lines free of charge.
- Reference recall number 25V288 and Altec recall CSN-3226 when you call.
- Keep the vehicle away from ignition sources until the fuel lines are inspected and any needed repair is complete.
What happens at the repair
Altec provides owners with instructions to inspect the fuel lines. If the lines are not secured correctly, Altec provides a kit to secure them. If the lines are damaged, the chassis manufacturer repairs the fuel lines. The recall repair is free, including any needed parts and labor. Altec's warranty policy also covers reimbursement for a repair paid before the owner letter or an OEM repair tied to this recall. Keep the repair paperwork and ask Altec customer service how to file the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 2, 2025 | NHTSA published the recall |
|---|---|
| June 27, 2025 | Owner notification mailed |
| June 30, 2025 | Dealer notification began |
| June 30, 2025 | Dealer notification ended |
| June 30, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 30, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V288?
Recall 25V288 covers 2,461 2022-2024 Altec Aerial Device and Service Body units with diesel fuel lines that are not properly secured. The lines can chafe and leak fuel, which increases fire risk near an ignition source. Altec will provide inspection instructions and repair support for free.
What should I do if my 2022-2024 Altec Aerial Device or Service Body is on this recall?
Check your VIN to confirm your specific unit is included in recall 25V288. If it is, follow Altec's inspection instructions for the fuel lines. Contact Altec customer service at 1-877-462-5832 and reference Altec recall CSN-3226. The required repair path is free.
Is the recall repair free?
Yes. Federal recall law requires the recall remedy to be performed at no cost, and Altec's remedy states that repairs are free. Altec will provide a kit if the fuel lines are improperly secured, and the chassis manufacturer will repair damaged fuel lines at no charge.
What is the safety risk?
The safety risk is fire. If the diesel fuel lines chafe and leak, fuel near an ignition source increases the risk of a fire. Until the inspection and any needed repair are complete, treat fuel odor, visible wetness, or line damage as a reason to stop using the unit and call Altec.
When were owners notified about recall 25V288?
Altec mailed owner notification letters on June 27, 2025. If you bought the unit used or never received a letter, the VIN check still decides whether your specific Aerial Device or Service Body is included. Reference recall 25V288 or Altec CSN-3226 when you contact Altec.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V288000 |
|---|---|
| Altec customer service | 1-877-462-5832 |
| NHTSA recall # | 25V288 |
| NHTSA recall # (full) | 25V288000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →