Recall 25V285 affects 65 2025 Entegra Launch and Terrain motorhomes for a non-GFCI kitchen outlet. Repair is free at any franchised Entegra dealer.
Entegra is recalling 65 2025 Launch and Terrain motorhomes because the kitchen outlet was built with a standard receptacle instead of GFCI protection. Without that circuit protection, a person using the outlet faces a higher risk of electric shock and injury; an Entegra dealer will install the correct GFCI-protected outlet free of charge.
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What's wrong?
The kitchen outlet in these 2025 Launch and Terrain motorhomes should be protected by a GFCI circuit breaker. GFCI means ground-fault circuit interrupter: it watches for electrical current going where it should not, such as through water or a person, and shuts power off quickly. This protection matters most near sinks and wet kitchen areas.
On affected motorhomes, production installed a standard kitchen outlet setup instead of the required GFCI-protected setup. Jayco traced the problem to an engineering print error, so the build instructions did not call for the correct protection at that outlet. The repair adds the correct 20 amp GFCI breaker at the load center for the kitchen outlet.
There is no warning sign before failure. The outlet can look normal and still lack the added shutoff protection that a GFCI circuit provides.
Who's affected?
Covers the Launch and Terrain, both tied to the same GFCI breaker outlet/receptacle component.
| 2025 Entegra Launch | Outlets/receptacle |
|---|---|
| 2025 Jayco Terrain | Outlets/receptacle |
| Units affected | 65 |
| Field incidents | NHTSA has logged 1 field incident to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific RV is included.
What's the safety risk?
Without proper circuit protection at the kitchen outlet, an electrical fault can expose someone to electric shock and injury. There is no warning sign before this defect. Avoid using the affected outlet until the breaker is replaced. Repair is free at any franchised Entegra dealer.
What should I do?
- Check your VIN to confirm your 2025 Entegra Launch or Terrain motorhome is included in this recall.
- Contact a franchised Entegra dealer to schedule the free GFCI breaker replacement that adds proper circuit protection at the kitchen outlet.
- Bring the owner letter if you have it. If not, reference recall number 25V285 and Jayco recall 9903629 when you call.
- Avoid using the kitchen outlet until the dealer repair is complete.
What happens at the repair
At the dealer, an Entegra technician replaces the standard breaker at the load center with a GFCI breaker so the kitchen outlet has the proper circuit protection. Parts and labor are covered under the recall. If you already paid for this repair before the recall, the manufacturer's recall reimbursement plan covers eligible documented costs. Bring repair invoices and payment records to the service desk or contact Entegra customer service for claim instructions.
| Reimbursement | Reimbursement available |
|---|
Timeline
| May 1, 2025 | NHTSA published the recall |
|---|---|
| May 16, 2025 | Owner notification mailed |
| June 6, 2025 | Dealer notification began |
| June 6, 2025 | Dealer notification ended |
| June 6, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V285?
Recall 25V285 covers 65 2025 Entegra Launch and Terrain motorhomes with a kitchen outlet that was installed without the required GFCI circuit protection. Without that protection, the outlet increases the risk of electric shock and injury. Dealers replace the breaker for free.
What should I do if my 2025 Entegra Launch or Terrain is on this recall?
Check your VIN to confirm your specific motorhome is included in recall 25V285. If it is, contact a franchised Entegra dealer to schedule the GFCI breaker replacement at the load center. Reference recall number 9903629 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to complete the recall repair at no cost. For recall 25V285, dealers replace the non-GFCI breaker with a GFCI breaker at the load center for free.
What is the safety risk?
The risk is electric shock and injury from a kitchen outlet without proper GFCI circuit protection. A GFCI breaker is designed to shut off power when it detects a fault. The recall repair adds the required protection for that outlet circuit.
When were owners notified about recall 25V285?
Owner notification letters were mailed May 16, 2025. If you bought the motorhome used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call an Entegra dealer if your motorhome is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V285000 |
|---|---|
| Entegra customer service | 1-800-283-8267 |
| NHTSA recall # | 25V285 |
| NHTSA recall # (full) | 25V285000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →