Recall 25V269 affects 5,644 2025 Volkswagen Id. Buzz vehicles because the third-row bench has too few seat belts. Repair will be free.
Volkswagen is recalling 5,644 2025 Id. Buzz vans because the third-row rear bench is wide enough for three passengers but has only two seat belts. If more than two people sit there, someone is left unbelted in a crash, and the Volkswagen dealer repair will be free once the remedy is available.
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What's wrong?
The third-row rear bench in the 2025 Volkswagen Id. Buzz is the rear seat assembly. It gives passengers a place to sit and, when built correctly, its seating positions match the number of seat belts available. The belts are the restraint system that keeps each seated passenger held during a crash.
On affected Id. Buzz vehicles, the bench is wide enough to be treated as having three seating positions, but Volkswagen equipped it with two seat belts and intended it for two passengers. That mismatch means a person can sit in a space that looks usable but has no belt. Volkswagen traced the issue to how the seating-position rule was interpreted during design, not to a broken latch or torn seat frame.
What you can see is the belt count. The third row has two seat belts, and the owner's manual limits passengers to seats with belts. Do not carry a third passenger on that bench.
Who's affected?
| 2025 Volkswagen Id. Buzz | seat assembly |
|---|---|
| Units affected | 5,644 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2025 Volkswagen Id. Buzz is on the list. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
The rear bench has two seat belts, so carrying more than two passengers there leaves someone unbelted and increases injury risk in a crash. Keep that bench limited to belted seating until the trim repair is installed. Repair will be free at any franchised Volkswagen dealer once available.
What should I do?
- Check your VIN to confirm your 2025 Volkswagen Id. Buzz is included in this recall.
- Wait for Volkswagen's repair notice before booking the final repair; the dealer repair is free once it opens.
- Limit the third-row rear bench to two belted passengers until the repair is complete.
- Schedule the free Volkswagen dealer trim installation once it opens; the trim adjusts the third-row rear seat width so it matches the two-seat-belt design.
- Bring the recall notice if Volkswagen mailed one, and reference recall number 25V269 (Volkswagen recall 72LC) when you call.
What happens at the repair
Volkswagen has identified the dealer fix: a Volkswagen technician will install trim that narrows the usable width of the third row rear bench so it matches its two belt positions. Because Volkswagen has not listed the final repair as available yet, do not assume the dealer repair is open for scheduling until Volkswagen confirms availability. Once it opens, parts and labor are free under the recall. Out of pocket repairs already paid are handled through the New Vehicle Limited Warranty, not through a separate reimbursement program, because the affected vehicles are still within that warranty period. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| April 25, 2025 | Dealer notification began |
|---|---|
| April 25, 2025 | Dealer notification ended |
| May 15, 2025 | NHTSA published the recall |
| June 20, 2025 | Owner notification mailed |
| June 20, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 20, 2025 | Interim owner notification (was planned for this date) |
| June 20, 2025 | Final remedy owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V269?
Recall 25V269 covers 5,644 2025 Volkswagen Id. Buzz vehicles with a third-row rear bench that is wide enough for three passengers but has only two seat belts. Volkswagen dealers will install trim to adjust the seat width for free.
What should I do if my 2025 Volkswagen Id. Buzz is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V269. If it is, contact a franchised Volkswagen dealer and ask about the third-row seat trim repair. Reference Volkswagen recall number 72LC when you call. The dealer repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Volkswagen says dealers will install the third-row seat trim free of charge. Use a franchised Volkswagen dealer for the recall repair.
What is the safety risk in recall 25V269?
The safety risk is that the third-row rear bench has room for more passengers than it has seat belts. If more than two passengers sit there, one passenger has no belt, increasing the risk of injury during a crash.
When did Volkswagen notify owners about recall 25V269?
Volkswagen mailed owner notification letters on June 20, 2025. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your specific Id. Buzz is included before calling the dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V269000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 25V269 |
| NHTSA recall # (full) | 25V269000 |
Source documents
-
Download Recall Report (PDF) - Download Quarterly Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →