Recall 25V267 affects 32 2025 Alliance Rv Benchmark travel trailers for loose step bracket bolts. Repair will be free once available.
Alliance Rv is recalling 32 2025 Benchmark travel trailers because mounting bolts for the removable step assembly can loosen and let the steps detach. Steps that detach while someone is using them increase the risk of injury, and the Alliance Rv dealer repair will be free once available.
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What's wrong?
The removable step assembly on the 2025 Alliance Rv Benchmark uses a step bracket to hold the folding patio steps to the trailer body. That bracket is the receiving mount for the step assembly. When it is secured correctly, the bolts stay tight and the steps remain attached as people enter or leave the trailer.
On affected Benchmark trailers, the receiving bracket was built without the proper thread locking compound. That compound helps keep the mounting bolts from backing out from vibration and normal movement. Without it, the clip-on bracket mounting bolts can loosen, and the step assembly can detach from the trailer.
The warning sign is a loose step receiver bracket. If the steps feel loose, shift under weight, or the bracket moves when checked by hand, treat that as a sign the bracket needs dealer attention.
Who's affected?
| 2025 Alliance Rv Benchmark | body structure |
|---|---|
| Units affected | 32 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific trailer is included.
What's the safety risk?
A step that detaches while someone is using it increases the risk of injury. Check for a loose step receiver bracket and avoid using any step that feels loose until the dealer inspects it. Repair will be free at any franchised Alliance Rv dealer once available.
What should I do?
- Check your VIN to confirm your 2025 Alliance Rv Benchmark is included in this recall.
- Watch for the Alliance Rv owner letter mailed May 2, 2025; it gives the current repair instructions for this recall.
- Call Alliance Rv customer service at 1-574-218-7165 if you did not receive the letter, and reference recall number 25V267.
- Avoid using the removable step assembly if the steps feel loose or the bracket bolts have shifted.
- Schedule the free clip-on bracket inspection and repair that keeps the removable steps from detaching.
What happens at the repair
Because the final remedy is still under development, do not assume the dealer can complete the bracket repair immediately. Once Alliance Rv opens the repair, an Alliance Rv technician will inspect the removable step assembly and repair or replace the clip-on bracket as needed. Parts and labor are covered under the recall. Alliance Rv has a general reimbursement plan on file, so if you already paid for a related step bracket repair before the recall notice, ask customer service or the service desk how to submit documentation.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 22, 2025 | NHTSA published the recall |
|---|---|
| May 2, 2025 | Owner notification mailed |
| May 23, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| June 20, 2025 | Dealer notification began |
| June 20, 2025 | Dealer notification ended |
Frequently asked questions
What is recall 25V267?
Recall 25V267 covers 32 2025 Alliance Rv Benchmark travel trailers equipped with a removable step assembly. The clip-on bracket mounting bolts can loosen, allowing the steps to detach while in use and increasing injury risk. Alliance Rv dealers will inspect the bracket and repair or replace it for free.
What should I do if my 2025 Alliance Rv Benchmark is on this recall?
Check your VIN to confirm your specific trailer is included in recall 25V267. If it is, contact a franchised Alliance Rv dealer and ask for the removable step assembly bracket inspection. Reference recall 25V267 when you call. The inspection and needed bracket repair are free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the recalled defect at no cost. For recall 25V267, Alliance Rv dealers will inspect the removable step assembly and repair or replace the clip-on bracket as needed, free of charge.
What is the safety risk?
The safety risk is injury from steps that detach while someone is using them. The recall involves clip-on bracket mounting bolts that can loosen on the removable step assembly. If your VIN is included, ask the dealer how to use or secure the steps until the inspection and repair are complete.
When were owners notified about recall 25V267?
Alliance Rv mailed owner notification letters on May 2, 2025. If you bought the trailer used or never received the letter, the VIN still decides whether the recall applies. Check your VIN, then contact an Alliance Rv dealer or Alliance customer service at 1-574-218-7165.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V267000 |
|---|---|
| Alliance Rv customer service | 1-574-218-7165 |
| NHTSA recall # | 25V267 |
| NHTSA recall # (full) | 25V267000 |
Source documents
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →