Recall 25V242 affects 4,625 2022-2023 Ford Transit vehicles with rearview camera software that can fail in reverse. Repair is free at any franchised Ford dealer.
Ford is recalling 4,625 2022-2023 Transit vans previously repaired under recall 23V-598 because the rearview camera, or 360-degree camera if equipped, can fail to show an image in reverse. Reduced rear visibility raises crash risk, and Ford dealers will complete the repair free of charge.
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What's wrong?
The rearview camera system on a 2022-2023 Ford Transit is supposed to show the area behind the van when the driver shifts into reverse. On vans with the 360-degree view camera, the same system helps build a wider camera view around the vehicle. The Image Processing Module B, or IPMB, is the software-controlled module that processes that camera image and sends it to the display.
This recall involves Transits that were repaired incorrectly under an earlier Ford recall. The service tool was supposed to install the correct IPMB software package, but for these vans it did not load the intended software. As a result, the camera system still lacks the software remedy from recall 23V-598, so the rearview image can fail to appear when reverse is selected.
There is no warning sign before failure. An owner will notice the problem only when the van is shifted into reverse and the expected rear camera image is missing from the display.
Who's affected?
Covers both listed Transit model years tied to the same camera software.
| 2022 Ford Transit | Camera |
|---|---|
| 2023 Ford Transit | Camera |
| Units affected | 4,625 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific van is included.
What's the safety risk?
If the rearview camera image goes blank, the driver has less rear visibility while backing up, which increases the risk of a crash. There is no warning sign before the image is lost, so use mirrors and turn to look behind the Transit until the software update is complete. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2022-2023 Ford Transit is included in this recall.
- Contact a franchised Ford dealer to schedule the free rearview camera software update that fixes the missing reverse image display.
- Bring the recall notice if Ford mailed one, or reference recall number 25V242 when you call.
- Use mirrors and check behind the van before reversing until the camera software update is complete.
What happens at the repair
At the dealer, a Ford technician updates the rearview camera software so the rear camera image displays correctly when the Transit is shifted into reverse. The software update is the recall repair, and parts and labor are free. If you already paid out of pocket for this camera related repair before the recall notice, Ford's standard reimbursement plan covers eligible owner paid expenses. Bring receipts and repair paperwork to the service desk so Ford can review the claim.
| Reimbursement | Reimbursement available |
|---|
Timeline
| April 11, 2025 | NHTSA published the recall |
|---|---|
| May 15, 2025 | Dealer notification began |
| May 15, 2025 | Dealer notification ended |
| May 19, 2025 | Interim owner notification (was planned for this date) |
| May 23, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V242?
Recall 25V242 covers 4,625 2022-2023 Ford Transit vehicles that were previously repaired incorrectly under recall 23V-598. The rearview camera, or 360-degree view camera on equipped vehicles, does not display the rear image in reverse. Ford dealers will update the camera software for free.
What should I do if my 2022-2023 Ford Transit is on this recall?
Check your VIN to confirm your specific Transit is included in recall 25V242. If it is, contact a franchised Ford dealer to schedule the rearview camera software update. Reference Ford recall number 25S38 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Ford's remedy says dealers will update the rearview camera software free of charge. Use a franchised Ford dealer so the recall repair is handled through Ford's campaign process.
What is the safety risk?
The safety risk is reduced rear visibility when the Transit is placed in reverse. If the rearview image does not appear, the driver has less help seeing behind the vehicle, increasing crash risk. The fix is a free rearview camera software update at a Ford dealer.
When were owners notified about this Ford Transit recall?
Ford mailed owner notification letters on May 23, 2025. If you bought the Transit used or never received a letter, the VIN check still decides whether your specific vehicle is included. A Ford dealer can use recall number 25S38 to confirm the repair path.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V242000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 25V242 |
| NHTSA recall # (full) | 25V242000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →