Recall 25V224 affects 216 2025 Oshkosh Ngdv Electric and Ngdv vehicles for a blank rearview camera display. Repair is free at any franchised Oshkosh dealer.
Oshkosh is recalling 216 2025 Ngdv Electric and Ngdv vehicles because the rearview camera image can go blank when the vehicle is shifted into reverse. That blank screen can reduce rear visibility and increase the risk of a crash, and Oshkosh dealers will complete the recall repair free of charge.
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What's wrong?
The rearview camera display system on the 2025 Oshkosh Ngdv Electric and Ngdv is supposed to show the area behind the vehicle when reverse is selected. In NHTSA campaign 25V224, the part at issue is the camera electronic control unit, the head unit that processes the camera feed and sends the image to the display. That image helps the driver see behind the truck while backing up.
On these vehicles, some replacement and production head units did not receive a complete firmware and software installation. Firmware is the built-in programming that tells the head unit how to operate. When that installation was interrupted, the head unit was left with incomplete instructions, and the rearview camera image can show a blank screen when the vehicle is placed in reverse.
There is no warning sign before failure. The first thing an owner notices is the display going blank instead of showing the rear camera view when reverse is selected.
Who's affected?
Both Ngdv Electric and Ngdv are tied to the same back-over prevention display function.
| 2025 Oshkosh Ngdv Electric | Display function |
|---|---|
| 2025 Oshkosh Ngdv | Display function |
| Units affected | 216 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A blank rearview camera display reduces rear visibility and increases the risk of a crash while backing up. Use mirrors, look over your shoulder, and schedule the head-unit inspection soon. There is no warning sign before the display goes blank. Repair is free at any franchised Oshkosh dealer.
What should I do?
- Check your VIN to confirm your 2025 Oshkosh Ngdv Electric or Ngdv is included in this recall.
- Contact a franchised Oshkosh dealer to schedule the free head-unit inspection and replacement that restores the rearview camera display.
- Bring the recall notice if Oshkosh mailed one. If not, reference recall number 25V224 and Oshkosh recall NGDV_TSB_036 when you call.
- Use extra care backing up until the repair is complete; check mirrors and surroundings before reversing because the rearview camera display can go blank.
What happens at the repair
At the dealer, an Oshkosh technician inspects the rearview camera head unit and replaces it when the inspection shows the affected condition. The recall repair is free, including parts and labor. Vehicles that went through the earlier recall still need this inspection and, if needed, another head unit replacement. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, because all affected vehicles are covered by that warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| April 14, 2025 | NHTSA published the recall |
|---|---|
| May 22, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V224?
Recall 25V224 covers 216 2025 Oshkosh Ngdv Electric and Ngdv vehicles with a rearview camera display defect when the vehicle is placed in reverse. A blank display can reduce rear visibility and increase crash risk. Oshkosh will inspect and replace the head unit as needed for free.
What should I do if my 2025 Oshkosh Ngdv Electric or Ngdv is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V224. If it is, contact Oshkosh customer service at 1-800-830-3554 or a franchised Oshkosh service location to arrange the head unit inspection. Reference recall number NGDV_TSB_036 when you call.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair safety defects at no cost, and Oshkosh will inspect and replace the head units as necessary free of charge. Parts and labor are covered for vehicles included in recall 25V224.
What is the safety risk?
The safety risk is reduced rear visibility when backing up. If the rearview camera image is blank after shifting into reverse, the driver has less view behind the vehicle, increasing the risk of a crash. Oshkosh's remedy is a free head unit inspection and replacement as needed.
When did Oshkosh notify owners about this recall?
Oshkosh mailed owner notification letters on May 22, 2025. If you did not receive a letter, check your VIN because ownership records and address changes can miss mailed notices. Vehicles previously recalled under 24V-928 need another inspection and replacement if required.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V224000 |
|---|---|
| Oshkosh customer service | 1-800-830-3554 |
| NHTSA recall # | 25V224 |
| NHTSA recall # (full) | 25V224000 |
Source documents
-
Download Owner Notification Letter (PDF) - Download Quarterly Report (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →