Recall 25V152 affects 605 2025 Utilimaster Upfit vehicles for loose passenger jump seat bolts. Repair is free at any franchised Utilimaster dealer.
Utilimaster is recalling 605 2025 Upfit vehicles because the passenger jump seat mounting bolts were not properly tightened. A loose seat can fail to properly restrain an occupant in a crash and increase injury risk; Utilimaster dealers will complete the repair free of charge.
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What's wrong?
The flip-up passenger jump seat in a 2025 Utilimaster Upfit gives a passenger a fixed seating position inside the upfit body. It is held to the vehicle structure by critical mounting fasteners, which are the bolts that keep the seat attached under normal use and crash loading. When those bolts are tightened to the correct torque, the seat stays locked to its mounting points.
On affected Upfit vehicles, the passenger jump seat mounting bolts were not tightened correctly during installation. The root problem was a staffing change in the work area where these seats are installed. A loose fastener leaves the seat with less clamping force than the design requires. In a crash or hard stop, that fastener can fail and allow the seat to move instead of holding the passenger in place.
The visible check after repair is a contrasting color mark on the seat fasteners, showing they were torqued. Before failure, there is no warning sign before failure.
Who's affected?
| 2025 Utilimaster Upfit | seat assembly |
|---|---|
| Units affected | 605 |
| Field incidents | NHTSA has logged no field incidents to date. |
Not every 2025 Utilimaster Upfit vehicle is on the list. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Loose jump seat bolts can keep the seat from properly restraining an occupant in a crash, increasing injury risk. There is no warning sign before the mounting fastener fails. Until the bolts are inspected and tightened, use the seat with caution and schedule the recall repair. Repair is free at any franchised Utilimaster dealer.
What should I do?
- Check your VIN to confirm your 2025 Utilimaster Upfit is included in this recall.
- Contact a franchised Utilimaster dealer to schedule the free jump-seat mounting-bolt inspection and tightening, which secures the passenger jump seat.
- Bring the recall notice if it has arrived. If not, reference recall number 25V152 when you call.
- Call Utilimaster customer service at 1-800-237-7806 with questions about the inspection and repair.
- Limit passenger use of the jump seat until the dealer confirms the mounting bolts are properly tightened.
What happens at the repair
At the dealer, a Utilimaster technician inspects the passenger jump seat mounting bolts and tightens them as needed. The recall repair is free, with parts and labor covered. Utilimaster has a general reimbursement plan for documented, eligible repairs paid before the recall notice. If you already paid for work related to loose jump seat mounting bolts, bring your repair paperwork to the service desk and ask how the reimbursement plan applies.
| Reimbursement | Reimbursement available |
|---|
Timeline
| March 11, 2025 | Dealer notification began |
|---|---|
| March 12, 2025 | NHTSA published the recall |
| March 17, 2025 | Dealer notification ended |
| March 17, 2025 | Interim owner notification (was planned for this date) |
| March 26, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V152?
NHTSA campaign 25V152 covers 605 2025 Utilimaster Upfit vehicles with passenger jump seat mounting bolts that were not properly tightened. The vehicles fail to comply with Federal Motor Vehicle Safety Standard number 207. Dealers will inspect and tighten the bolts for free.
What should I do if my 2025 Utilimaster Upfit is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V152. If it is, contact a franchised Utilimaster dealer to schedule the jump seat bolt inspection and tightening. Reference recall number 25V152 or Shyft recall number 25-07 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair this defect at no cost. For recall 25V152, Utilimaster dealers will inspect the passenger jump seat mounting bolts and tighten them as needed, free of charge.
What is the safety risk?
The risk is injury in a crash if loose jump seat bolts prevent the seat from restraining an occupant properly. NHTSA campaign 25V152 ties the risk to the passenger jump seat mounting bolts. The dealer repair is an inspection and bolt tightening at no cost.
When were owners notified about recall 25V152?
Owner notification letters were mailed on March 26, 2025. If you own a 2025 Utilimaster Upfit and never received a letter, check your VIN to confirm whether your vehicle is included, then call a Utilimaster dealer or Shyft customer service at 1-800-237-7806.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V152000 |
|---|---|
| Utilimaster customer service | 1-800-237-7806 |
| NHTSA recall # | 25V152 |
| NHTSA recall # (full) | 25V152000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →