Recall 25V150 affects 4 2023 Mercedes-Benz Eqe 350+ and Redundant Eqe 350 4MATIC vehicles for rim insert detachment. Free repair at a franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 4 2023 Eqe 350+ and Redundant Eqe 350 4MATIC vehicles because rim inserts can detach from the wheels while driving. A detached insert can create a hazard for other road users and increase crash risk; the Mercedes-Benz dealer repair will be free once available.
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What's wrong?
The wheel trim element on these 2023 Mercedes-Benz Eqe 350+ and Redundant Eqe 350 4MATIC vehicles is a rim insert, a fitted piece that sits in the wheel rim. Its job is to stay locked to the rim while the wheel turns, carries road loads, and moves through normal driving vibration.
On the recalled vehicles, variations in the rim casting leave the insert with too little retention force. In plain terms, the rim shape does not hold the insert tightly enough. As the vehicle is driven, that weak hold lets the insert separate from the wheel while the vehicle is moving.
There is no warning sign before failure. The driver will not receive an alert or symptom ahead of the separation, so the problem is not something an owner can confirm by listening, feeling the steering wheel, or checking a dashboard message.
Who's affected?
Covers two EQE variants using the same wheel trim element.
| 2023 Mercedes-Benz Eqe 350+ | wheel hardware |
|---|---|
| 2023 Mercedes-Benz Redundant Eqe 350 4MATIC | wheel hardware |
| Units affected | 4 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
If a wheel rim insert detaches while the vehicle is moving, it can become a road hazard for other drivers and increase the risk of a crash. There is no warning sign before the insert comes loose. Schedule the inspection promptly. Repair will be free at any franchised Mercedes-Benz dealer once available.
What should I do?
- Check your VIN to confirm your 2023 Mercedes-Benz Eqe 350+ or Redundant Eqe 350 4MATIC is included in this recall.
- Use the Mercedes-Benz owner letter mailed April 25, 2025, if you received one, before arranging dealer service.
- Contact a franchised Mercedes-Benz dealer and ask whether the free wheel rim insert inspection and replacement is open for recall number 25V150.
- Call Mercedes-Benz customer service at 1-800-367-6372 with questions, and reference Mercedes-Benz recall 2025030016.
- Keep extra distance from other vehicles until the wheel rim insert inspection is complete, since a detached insert creates a hazard for other road users.
What happens at the repair
Once Mercedes-Benz opens the final dealer process, a Mercedes-Benz technician will inspect the wheel rim inserts and replace any inserts that need replacement. Parts and labor will be covered under the recall, so the final dealer repair will be free once available. Out-of-pocket repairs already paid are handled through the new vehicle warranty, not through a separate reimbursement program, since all involved vehicles remain under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| March 7, 2025 | NHTSA published the recall |
|---|---|
| April 11, 2025 | Dealer notification began |
| April 11, 2025 | Dealer notification ended |
| April 25, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V150?
Recall 25V150 covers 4 2023 Mercedes-Benz Eqe 350+ and Redundant Eqe 350 4MATIC vehicles with wheel rim inserts that can detach while driving. A detached rim insert can create a hazard for other road users and increase crash risk.
What should I do if my 2023 Mercedes-Benz Eqe 350+ or Redundant Eqe 350 4MATIC is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V150. If it is, contact a franchised Mercedes-Benz dealer and ask for the rim insert inspection. The dealer will replace the inserts as needed for free.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mercedes-Benz dealers will inspect and replace the wheel rim inserts as needed free of charge under recall 25V150.
What is the safety risk in recall 25V150?
The safety risk is a loose wheel rim insert detaching while the vehicle is moving. Per NHTSA campaign 25V150, a detached rim insert can become a hazard for other road users, increasing the risk of a crash.
When were owners notified about recall 25V150?
Mercedes-Benz mailed owner notification letters on April 25, 2025. If you bought the vehicle used or never received a letter, check your VIN and reference recall 25V150 when you call a franchised Mercedes-Benz dealer.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V150000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 25V150 |
| NHTSA recall # (full) | 25V150000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →