Recall 25V123 affects 933 2022-2023 Ford Maverick Hybrid vehicles for instrument-panel software that can hide warning lights. Repair is free at any franchised Ford dealer.
Ford is recalling 933 2022-2023 Maverick Hybrid vehicles because an earlier recall repair can leave the instrument panel cluster failing to properly illuminate warning lights or gauges. If the speedometer or warning lights are not visible, crash risk increases; Ford dealers will complete the recall repair free of charge.
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What's wrong?
The instrument panel cluster in a 2022-2023 Ford Maverick Hybrid is the screen and gauge area in front of the driver. It shows speed, gear position, warning lights, and other information the driver needs before and during a trip. Ford updated this cluster under an earlier recall because the display has to meet federal rules for controls, gauges, warning lights, and gear position information.
On some Mavericks, the earlier dealer software repair did not install the correct instrument panel cluster software. The service tool was supposed to load Ford's intended remedy package, but it sent the wrong software to the vehicle. That leaves the cluster without the remedy software from the prior recall, so warning lights or gauges do not illuminate as required.
There is no warning sign before failure. An owner sees the problem only if the cluster does not show a required light, gauge, or gear-position indication when the vehicle is in use.
Who's affected?
Covers two Maverick model years using the same instrument-panel software.
| 2023 Ford Maverick | instrument panel |
|---|---|
| 2022 Ford Maverick | instrument panel |
| Units affected | 933 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific pickup is included.
What's the safety risk?
If the instrument panel goes dark, you lose key safety information such as vehicle speed and warning lights. That makes it harder to react to a problem and increases the risk of a crash. Schedule the software update soon. Repair is free at any franchised Ford dealer.
What should I do?
- Check your VIN to confirm your 2022-2023 Ford Maverick is included in this recall.
- Contact your nearest franchised Ford dealer to schedule the free instrument panel cluster software update that restores warning lights and gauges.
- Bring the recall notice if Ford mailed one. If not, reference recall number 25V123 when you call.
- Drive cautiously until the software update is complete, and watch for missing speedometer information, gauges, or warning lights.
What happens at the repair
At the dealer, a Ford technician updates the instrument panel cluster software so the warning lights and gauges display correctly. The software update and labor are free under the recall. If you already paid for this software related repair before the recall notice, keep your invoice and repair documentation. Ford's recall reimbursement plan covers eligible owner paid repairs, so ask Ford customer service or the dealer service desk how to submit the paperwork.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 28, 2025 | NHTSA published the recall |
|---|---|
| April 9, 2025 | Owner notification mailed |
| April 14, 2025 | Dealer notification began |
| April 14, 2025 | Dealer notification ended |
| April 14, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V123?
Recall 25V123 covers 933 2022-2023 Ford Maverick Hybrid vehicles previously repaired incorrectly under recall 24V-140. The instrument panel cluster software can keep warning lights or gauges from illuminating properly. Ford dealers will update the software for free.
What should I do if my 2022-2023 Ford Maverick is on this recall?
Check your VIN to confirm your specific Maverick is included in recall 25V123. If it is, contact a franchised Ford dealer to schedule the instrument panel cluster software update. Reference Ford recall number 25C06 when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires Ford to repair the defect at no cost, and Ford dealers will update the instrument panel cluster software free of charge. Parts and labor are covered at any franchised Ford dealer.
What is the safety risk in recall 25V123?
The safety risk is missing critical instrument panel information while driving. If the speedometer, warning lights, or other gauges do not illuminate as required, the driver loses information needed to respond, which can increase crash risk. The dealer software update fixes the defect for free.
When were Ford Maverick owners notified about recall 25V123?
Ford mailed owner notification letters on April 9, 2025. If you bought the Maverick used or never received a letter, check your VIN to confirm whether your specific vehicle is included, then call a Ford dealer with recall number 25C06.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V123000 |
|---|---|
| Ford customer service | 1-866-436-7332 |
| NHTSA recall # | 25V123 |
| NHTSA recall # (full) | 25V123000 |
Source documents
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Download Quarterly Report (PDF)
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Download Owner Notification Letter (PDF)
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Download Owner Notice (PDF)
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Download Recall Acknowledgement (PDF)
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Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →