Recall 25V117 covers 1,283 2024-2025 Cushman Tour Lsv, Hauler Pro Lsv, and E-Z-Go Liberty Lsv vehicles for weak reflectors. Dealers install replacements free.
Cushman recall 25V117 covers 1,283 2024-2025 Tour Lsv, Liberty Lsv, and Hauler Pro Lsv vehicles because the side and rear reflectors do not reflect enough light. The issue makes these low-speed vehicles harder for other road users to see from the rear or side, increasing crash risk; the dealer repair is free.
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What's wrong?
The side and rear reflex reflectors on 2024-2025 Cushman Tour Lsv, Liberty Lsv, and Hauler Pro Lsv vehicles are passive safety parts. They do not make their own light. They bounce light from another vehicle's headlights back toward that driver, which helps mark the vehicle's width and rear position in low light.
The problem is not a burned-out bulb or a wiring fault. The reflectors installed on affected vehicles do not reflect enough light. Compliance testing found the production reflectors did not meet the required color and photometry standard, so the vehicle is less visible than the standard requires when light hits those reflectors.
There is no warning sign before failure. The reflector can look intact in daylight, and an owner has no practical way to confirm its reflectivity without the proper test equipment.
Who's affected?
Spans Tour Lsv, Liberty Lsv, and Hauler Pro Lsv across the 2024 and 2025 model years, all tied to the same exterior lighting reflector.
| 2025 Cushman Tour Lsv | Exterior lighting |
|---|---|
| 2024 Cushman Tour Lsv | Exterior lighting |
| 2024 E-Z-Go Liberty Lsv | Exterior lighting |
| 2025 E-Z-Go Liberty Lsv | Exterior lighting |
| 2024 Cushman Hauler Pro Lsv | Exterior lighting |
| 2025 Cushman Hauler Pro Lsv | Exterior lighting |
| Units affected | 1,283 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not guarantee inclusion. Check your VIN to confirm whether this recall applies to your specific vehicle.
What's the safety risk?
Missing or incorrect reflectors make the vehicle harder to see from the rear or side, which increases the risk of a crash. Use extra care in low light and schedule the reflector repair soon. Repair is free at any franchised Cushman dealer.
What should I do?
- Check your VIN to confirm your 2024-2025 Cushman Tour Lsv, Liberty Lsv, or Hauler Pro Lsv is included in this recall.
- Contact a franchised Cushman dealer to schedule the free side and rear reflector installation.
- Install the new reflectors Textron mails to you, or have the dealer install them so the vehicle is easier to see from the rear and side.
- Bring the owner letter if you have it, and reference recall number 25V117 when you call.
- Use extra care in low light until the new reflectors are installed, especially when traffic approaches from the rear or side.
- Call Cushman customer service at 706-799-4768 with questions about the reflector repair.
What happens at the repair
At the dealer, a Cushman technician installs the new side and rear reflectors supplied for recall 25V117. E-Z-Go or Cushman also mails the reflectors to owners, so ask the service desk whether installation is needed or whether the mailed parts already cover your vehicle. The dealer installation is free under the recall. If you already paid for reflector replacement tied to this issue before the recall notice, the general reimbursement plan on file covers documented expenses. Bring repair paperwork and payment records to the service desk.
| Reimbursement | Reimbursement available |
|---|
Timeline
| February 24, 2025 | NHTSA published the recall |
|---|---|
| March 24, 2025 | Owner notification mailed |
Frequently asked questions
What is recall 25V117?
Recall 25V117 covers 1,283 2024-2025 Cushman Tour Lsv, Liberty Lsv, and Hauler Pro Lsv vehicles with side and rear reflectors that do not reflect enough light. If other road users have trouble seeing the vehicle from the rear or side, crash risk increases.
What should I do if my 2024-2025 Cushman Tour Lsv, Liberty Lsv, or Hauler Pro Lsv is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V117. If it is, contact a franchised Cushman dealer to schedule reflector installation, or use the new reflectors Cushman mailed to owners. Reference recall number 25V117 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to fix the reflector defect at no cost. Cushman will provide new reflectors, and a franchised Cushman dealer will install them free of charge.
Is it safe to drive before the reflectors are fixed?
The recall does not include a do-not-drive order. The safety issue is visibility from the rear and side, especially when other road users rely on the reflectors to see the vehicle. Confirm your VIN, then arrange the free reflector repair.
When were owners notified about recall 25V117?
Cushman mailed owner notification letters on March 24, 2025. If you bought the vehicle used or never received a letter, check your VIN and call Cushman customer service at 706-799-4768 or a franchised Cushman dealer with recall number 25V117.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V117000 |
|---|---|
| Cushman customer service | 706-799-4768 |
| NHTSA recall # | 25V117 |
| NHTSA recall # (full) | 25V117000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notice (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →