Recall 25V103 affects 8,237 2022-2024 Volkswagen GTI vehicles for a rearview-camera software defect. Repair is free at any franchised Volkswagen dealer.
Volkswagen is recalling 8,237 2022-2024 GTI vehicles under recall 25V103 because a software error can delay or deactivate the rearview camera image. A camera image that does not display reduces the driver's rear visibility and increases crash risk, and Volkswagen dealers will update the software free of charge.
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What's wrong?
The MIB 3 entry infotainment system in 2022-2024 Volkswagen GTI vehicles controls the screen that shows the rearview camera image. When reverse gear is selected, or when the parking assistance button is pressed, that software is supposed to bring up the camera view so the driver can see behind the vehicle.
On recalled GTI vehicles, software versions 1766 and 1767 contain bugs that interfere with that display sequence. The camera image can appear late or fail to appear, which means the screen does not show the rear view as intended. Volkswagen's remedy updates the infotainment software to version 1805.
The warning sign is visible from the driver's seat. After shifting into reverse or pressing the parking assistance button, the driver sees no rearview image on the screen. When that happens, use extra caution while backing up because the camera view is not available.
Who's affected?
Covers GTI hatchbacks from the 2022, 2023, and 2024 model years, all using the same MIB 3 entry infotainment software.
| 2023 Volkswagen GTI | Software |
|---|---|
| 2024 Volkswagen GTI | Software |
| 2022 Volkswagen GTI | Software |
| Units affected | 8,237 |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific hatchback is included.
What's the safety risk?
If the rearview camera does not display an image, rear visibility is reduced and the risk of a crash increases while backing up. Use extra caution when reversing and contact an authorized dealer if the screen stays blank. Repair is free at any franchised Volkswagen dealer.
What should I do?
- Check your VIN to confirm your 2022-2024 Volkswagen GTI is included in this recall.
- Contact a franchised Volkswagen dealer to schedule the free camera control unit software update that fixes the delayed or deactivated rearview camera image.
- Bring the recall notice if Volkswagen mailed one. If not, reference recall number 25V103 and Volkswagen recall 91SB when you call.
- Use your mirrors and look behind you when backing up until the software update is complete.
What happens at the repair
At the dealer, a Volkswagen technician updates the camera control unit software so the rearview camera display works as intended. The software update and labor are free under the recall. Volkswagen is not offering a separate reimbursement program because the affected vehicles are within the new vehicle limited warranty period. If you already paid for a related camera control repair, ask the service desk how warranty coverage applies to your prior repair paperwork.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| February 19, 2025 | NHTSA published the recall |
|---|---|
| February 21, 2025 | Dealer notification began |
| February 21, 2025 | Dealer notification ended |
| March 5, 2025 | Owner notification mailed |
| April 11, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V103?
Recall 25V103 covers 8,237 2022-2024 Volkswagen GTI vehicles with camera control unit software that can delay or deactivate the rearview camera image. If the image does not display, rear visibility is reduced and crash risk rises. Volkswagen dealers will update the software for free.
What should I do if my 2022-2024 Volkswagen GTI is on this recall?
Check your VIN to confirm your specific GTI is included in recall 25V103. If it is, contact a franchised Volkswagen dealer to schedule the camera control unit software update. Reference Volkswagen recall number 91SB when you call. The repair is free.
Is the recall repair free?
Yes. Federal recall law requires manufacturers to repair recall defects at no cost, and Volkswagen dealers will update the camera control unit software free of charge. The free repair applies at any franchised Volkswagen dealer.
What is the safety risk?
The risk is reduced rear visibility when backing up. The rearview camera image can be delayed or fail to display as intended, which raises crash risk. Use mirrors and direct checks carefully until a Volkswagen dealer completes the free software update.
When did Volkswagen notify owners?
Volkswagen mailed owner notification letters on March 3, 2025. If you bought the GTI used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised Volkswagen dealer if your vehicle is included.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V103000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 25V103 |
| NHTSA recall # (full) | 25V103000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notice (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Acknowledgement (PDF)
- Download Misc. Document (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →