Recall 25V082 covers 29,569 2022-2025 Volkswagen Tiguan, Arteon, and Audi Q3 vehicles for rearview camera software failure. Repair is free at Volkswagen dealers.
Volkswagen is recalling 29,569 2022-2025 Tiguan, Arteon, and Q3 vehicles because a camera control unit error at startup can leave the rearview camera image blank. That reduced rear view increases crash risk when backing up, and franchised dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The surround-view camera control unit is the electronic module that starts and manages the camera image used when backing up or using parking assistance. On the 2022-2025 Tiguan, Arteon, and Q3 vehicles in this recall, that unit is supposed to send the rearview camera image to the infotainment screen when Reverse is selected or the parking assistance button is pressed.
On affected vehicles, an error happens during startup of the camera control unit. Volkswagen traced the problem to control units with software that allows the malfunction during startup, with voltage and temperature conditions playing a role. When the error occurs, the rearview image does not display as intended, so the vehicle does not meet the federal rear visibility rule. The free dealer repair updates the software so the control unit starts without this malfunction.
The warning sign is visible to the driver. If the condition is present, the infotainment screen shows no camera image after Reverse is engaged or the parking assistance button is pressed.
Who's affected?
Covers Tiguan, Arteon, and Q3 models across the 2022-2025 model years, all tied to the surround-view camera control unit software.
| 2022 Volkswagen Tiguan | Software |
|---|---|
| 2023 Volkswagen Tiguan | Software |
| 2024 Volkswagen Tiguan | Software |
| 2023 Volkswagen Arteon | Software |
| 2024 Audi Q3 | Software |
| 2025 Audi Q3 | Software |
| Units affected | 29,569 |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
A blank rearview camera screen reduces the driver's view behind the vehicle and increases the risk of a crash while backing up. The warning sign is clear: no image appears after Reverse gear or the parking assistance button. Use extra caution when reversing and contact the dealer. Repair is free at any franchised Volkswagen dealer.
What should I do?
- Check your VIN to confirm your 2022-2025 Volkswagen Tiguan, Arteon, or Audi Q3 is included in this recall.
- Contact a franchised Volkswagen or Audi dealer to schedule the free camera control unit software update that restores the rearview camera display.
- Bring the recall notice if Volkswagen or Audi has mailed one. If not, reference recall number 25V082 when you call.
- Use extra care when backing up until the software update is complete. Check mirrors and look behind the vehicle before reversing.
- Call Volkswagen customer service at 1-800-893-5298 with questions about Volkswagen recall 91NY or Audi recall 90AV.
What happens at the repair
At the dealer, a Volkswagen technician updates the camera control unit software so the rearview camera display operates as intended at startup. The software update is free under the recall, and parts and labor are covered. Volkswagen and Audi are not offering a separate reimbursement program for this recall because the affected vehicles remain within the new vehicle limited warranty period. Ask the service desk how warranty coverage applies if you have prior repair paperwork for the camera control unit or rearview camera display.
| Reimbursement | Warranty coverage applies |
|---|
Timeline
| February 12, 2025 | NHTSA published the recall |
|---|---|
| February 14, 2025 | Dealer notification began |
| February 14, 2025 | Dealer notification ended |
| April 3, 2025 | Owner notification mailed |
| April 11, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| April 11, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V082?
Recall 25V082 covers 29,569 2022-2025 Volkswagen Tiguan, Arteon, and Q3 vehicles with camera control unit software that can stop the rearview camera image from displaying at startup. That reduced rear view increases crash risk. Dealers will update the camera control unit software for free.
What should I do if my 2022-2025 Volkswagen Tiguan, Arteon, or Q3 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V082. If it is, contact a franchised Volkswagen dealer to schedule the camera control unit software update. Reference recall 25V082 and Volkswagen recall number 91NY or Audi recall number 90AV when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and the remedy for recall 25V082 is a free camera control unit software update at a franchised dealer.
What is the safety risk?
The safety risk is reduced rear visibility while backing up. If the rearview camera image does not display, the driver has less view behind the vehicle, increasing crash risk. Use extra care when reversing until the dealer completes the free software update.
When were owner notices mailed?
Audi owner notification letters were mailed on April 3, 2024, and Volkswagen owner notification letters were mailed on November 18, 2025. A mailed notice is helpful, but the VIN decides whether your specific vehicle is included in recall 25V082.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V082000 |
|---|---|
| Volkswagen customer service | 1-800-893-5298 |
| NHTSA recall # | 25V082 |
| NHTSA recall # (full) | 25V082000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Investigation Document (PDF) (PDF)
- Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
- Download Recall Report (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →