Campaign 25V037 Posted January 28, 2025 233 units

2024 Mitsubishi Fuso Rizon Recall 25V037: Harness Seal

Recall 25V037 covers 233 2024 Mitsubishi Fuso Rizon FEC7K (E16) and FEC9K (E18) trucks for water intrusion. Free repair at any franchised Mitsubishi Fuso dealer.

Mitsubishi Fuso is recalling 233 2024 Rizon FEC7K (E16) and Rizon FEC9K (E18) trucks because an improperly sealed chassis harness can let water into the EV system. Water intrusion can shut down drive power and increase crash risk; Mitsubishi Fuso dealers will complete the repair free of charge.

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What's wrong?

The chassis wiring harness on the 2024 Mitsubishi Fuso Rizon FEC7K (E16) and Rizon FEC9K (E18) trucks carries electrical power and signals through the truck frame. On these electric trucks, that harness helps the EV system stay powered and communicate with the fuse box and other electrical components. It needs a sealed path so water stays out of the wiring.

On affected trucks, the chassis harness was not sealed properly. Water can leak into the harness and reach the electrical system. If that happens, the EV system can shut down and the truck can lose drive power.

The warning sign is condensation on the fuse box cover. If you see moisture there, the harness sealing problem has already allowed water into an area that should stay dry.

Who's affected?

Covers two Rizon chassis models, FEC7K (E16) and FEC9K (E18), with the same chassis wiring harness.

2024 Mitsubishi Fuso Rizon FEC7K (E16) wiring
2024 Mitsubishi Fuso Rizon FEC9K (E18) wiring
Units affected233
Field incidentsNHTSA has logged no field incidents to date.

A matching year and Rizon model does not guarantee inclusion. Check your VIN to confirm whether your specific truck is included.

What's the safety risk?

Loss of drive power raises the risk of a crash because the truck can stop responding to accelerator input in traffic. Check for condensation on the fuse box cover and schedule the dealer repair soon. Repair is free at any franchised Mitsubishi Fuso dealer.

What should I do?

  1. Check your VIN to confirm your 2024 Mitsubishi Fuso Rizon FEC7K (E16) or Rizon FEC9K (E18) is included in this recall.
  2. Contact a franchised Mitsubishi Fuso dealer to schedule the free chassis wire harness and fuse-terminal repair that addresses water intrusion and EV system shutdown.
  3. Bring the recall notice if you have it, and reference recall number 25V037 when you call.
  4. Call Mitsubishi Fuso customer service at 1-877-711-0707 with scheduling questions.
  5. Avoid unnecessary trips until the repair is complete, because this recall involves loss of drive power.

What happens at the repair

At the dealer, a Mitsubishi Fuso technician repairs the chassis wire harness and replaces fuse terminals that show damage or need replacement. The recall covers parts and labor, so the dealer repair is free now. Reimbursement is handled through the existing warranty, not through a separate reimbursement program, because all included trucks are still under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.

ReimbursementWarranty coverage applies

Timeline

January 28, 2025 NHTSA published the recall
February 25, 2025 Dealer notification began
February 25, 2025 Dealer notification ended
February 28, 2025 Owner notification mailed
February 28, 2025 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 25V037?

Recall 25V037 covers 233 2024 Mitsubishi Fuso Rizon FEC7K (E16) and Rizon FEC9K (E18) trucks with a chassis wire harness sealing problem. Water intrusion can shut down the EV system and cause loss of drive power. Mitsubishi Fuso dealers will repair the harness and replace fuse terminals as needed for free.

What should I do if my 2024 Mitsubishi Fuso Rizon FEC7K (E16) or Rizon FEC9K (E18) is on this recall?

Check your VIN to confirm your specific truck is included in recall 25V037. If it is, contact a franchised Mitsubishi Fuso dealer to schedule the chassis wire harness repair. Reference recall number 25V037 or Mitsubishi Fuso recall C10129 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Mitsubishi Fuso dealers will repair the chassis wire harness and replace fuse terminals as needed free of charge.

What is the safety risk?

The safety risk is loss of drive power. Water intrusion into the improperly sealed chassis harness can shut down the EV system, which increases crash risk. The repair path is to confirm the VIN and have a franchised Mitsubishi Fuso dealer complete the free harness repair.

When were owners notified about recall 25V037?

Mitsubishi Fuso mailed owner notification letters on February 28, 2025. If you own one of these trucks and did not receive a letter, check your VIN and call Mitsubishi Fuso customer service at 1-877-711-0707 or a franchised dealer with recall number 25V037.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/25V037000
Mitsubishi Fuso customer service1-877-711-0707
NHTSA recall #25V037
NHTSA recall # (full)25V037000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →