Recall 25V027 affects 61 2023-2024 Starcraft Bus Allstar and Starlite buses for blocked emergency-exit access. Repair is free at any franchised Starcraft Bus dealer.
Starcraft Bus is recalling 61 2023-2024 Allstar and Starlite transit buses because emergency exit handles and labels are not easy to reach. In a crash or fire, delayed passenger escape can increase injury risk, and Starcraft Bus dealers will complete the recall repair free of charge.
Does this recall apply to your specific vehicle?
The official, free per-VIN recall check is run by NHTSA. Enter your VIN and we'll forward you directly — and add you to a free watchlist so you hear about new recalls for your vehicle.
Check my VIN at NHTSARecallNotify doesn't check your VIN — NHTSA's official tool does. We use your email only to alert you to new recalls.
Watch this vehicle for recalls
Add it to your free watchlist and we will alert you as new federal recalls are posted for your year, make and model. New-recall alerts are rolling out now.
You are on the watchlist.
We will email you as new federal recalls are posted for your vehicle.
What's wrong?
The emergency exit window on these 2023-2024 Starcraft Bus Allstar and Starlite buses is supposed to give passengers a way out when the normal door path is blocked. A bottom-mounted release handle opens the egress window, and the label tells a passenger where that handle is and how to use it.
On the recalled buses, the handle and label are not easy enough to reach or identify during an emergency. Forest River traced the problem to an engineering error in the exit-window setup. The recalled window uses a bottom handle, while the corrected window uses a side handle that is easier to access.
There is no warning sign before failure. The issue is in the exit layout, so a driver or passenger is not likely to notice it during ordinary use until the window is needed in an emergency.
Who's affected?
Covers Allstar and Starlite buses across the 2023 and 2024 model years, with the same bottom-handle egress window listed under emergency-exit and body-structure components.
| 2023 Starcraft Bus Allstar | body or structural component |
|---|---|
| 2023 Starcraft Bus Allstar | body structure |
| 2024 Starcraft Bus Starlite | body or structural component |
| 2024 Starcraft Bus Starlite | body structure |
| 2023 Starcraft Bus Starlite | body or structural component |
| 2023 Starcraft Bus Starlite | body structure |
| Units affected | 61 |
| Field incidents | NHTSA has logged no field incidents to date. |
A matching year and model does not confirm inclusion. Check your VIN to confirm whether this recall applies to your specific bus.
What's the safety risk?
If the egress window does not work as intended, passengers can be unable to exit after a crash or fire, increasing injury risk. There is no warning sign before that emergency, so schedule the repair soon and confirm your VIN is included. Repair is free at any franchised Starcraft Bus dealer.
What should I do?
- Check your VIN to confirm your 2023-2024 Starcraft Bus Allstar or Starlite is included in this recall.
- Contact your nearest franchised Starcraft Bus dealer to schedule the free egress-window replacement that fixes the emergency-exit access problem.
- Bring the recall notice if you have it. If not, reference recall number 25V027 when you call.
- Keep the emergency exits clear and tell drivers and attendants about the exit-handle issue until the repair is complete.
What happens at the repair
At the dealer, a Starcraft Bus technician replaces the egress window covered by recall 25V027. The replacement parts and labor are free under the recall. If you already paid for repair work within the scope of this defect, the vehicle still needs the recall inspection or repair so the dealer can confirm the correct parts and procedures were used. For reimbursement, send the service invoice to Starcraft Bus, 2367 Century Drive, Goshen, IN 46528.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 22, 2025 | NHTSA published the recall |
|---|---|
| January 31, 2025 | Owner notification mailed |
| March 3, 2025 | Dealer notification began |
| March 3, 2025 | Dealer notification ended |
| March 3, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 3, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V027?
Recall 25V027 covers 61 2023-2024 Starcraft Bus Allstar and Starlite transit buses with emergency exit handles and labels that are not easy to access. In a crash or fire, that can delay passenger exit and raise injury risk. Dealers will replace the egress window for free.
What should I do if my 2023-2024 Starcraft Bus Allstar or Starlite is on this recall?
Check your VIN to confirm whether your specific bus is included in recall 25V027. If it is, contact a franchised Starcraft Bus dealer to schedule the free egress-window replacement. Reference recall 25V027 and Forest River recall number 05-1890 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost. For recall 25V027, Starcraft Bus dealers will replace the egress window free of charge, including covered parts and labor.
What is the safety risk?
The risk is delayed passenger exit during a crash or fire. The emergency exit handles and labels are not easy to access, so passengers can have trouble getting out when time matters. The repair path is a free egress-window replacement at a franchised dealer.
When were owners notified about recall 25V027?
Owner notification letters were mailed January 31, 2025. If you bought the bus used or never received a letter, check your VIN to confirm whether it is included, then contact a franchised Starcraft Bus dealer for the free repair.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V027000 |
|---|---|
| Starcraft Bus customer service | 1-800-348-7440 |
| NHTSA recall # | 25V027 |
| NHTSA recall # (full) | 25V027000 |
Source documents
-
Download Quarterly Report (PDF) - Download Recall Report (PDF)
- Download Owner Notification Letter (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Acknowledgement (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 19, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →