Recall 25V023 affects 165 2018-2019 Mercedes-Benz E 400 and E 450 vehicles for mislabeled tires. Repair is free at any franchised Mercedes-Benz dealer.
Mercedes-Benz is recalling 165 2018-2019 E 450 and E 400 coupe and cabriolet vehicles because the tires were marked with the wrong maximum inflation pressure. Tires inflated to the wrong pressure can lack enough strength, fail, and increase crash risk; Mercedes-Benz dealers will replace the tires free of charge.
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What's wrong?
The Pirelli P7 Cinturato radial tires on the 2018-2019 Mercedes-Benz E 450 and E 400 are the contact point between the vehicle and the road. They carry the vehicle's weight, hold air pressure, absorb road impact, and provide grip for braking, steering, and cornering. The tire sidewall also tells a technician the tire size and maximum inflation pressure.
On these cars, certain Pirelli tires in size 245/45 R 18 100 Y were marked with the wrong maximum permissible inflation pressure. The marking showed 340 kPa even though the tires were engineered for 350 kPa. Because the label and tested pressure requirements did not line up, the tires fail the FMVSS 139 marking requirement and the strength requirement tied to the stated pressure.
There is no warning sign before failure. The issue is the tire marking and compliance testing, so an owner is not expected to see a dashboard light, hear a noise, or feel a change before the tire is inspected.
Who's affected?
Spans the E 400 and E 450 from adjacent model years, both tied to the same Pirelli P7 Cinturato tire.
| 2019 Mercedes-Benz E 450 | tire |
|---|---|
| 2018 Mercedes-Benz E 400 | tire |
| Units affected | 165 |
| Field incidents | NHTSA has logged no field incidents to date. |
The year and model narrow the scope, but the VIN decides. Check your VIN to confirm whether your specific vehicle is included.
What's the safety risk?
Incorrect maximum-pressure inflation can leave the tires with insufficient strength. Tire failure while driving increases crash risk, so if your VIN is included, schedule the inspection soon and drive with extra care until the tires are checked. Repair is free at any franchised Mercedes-Benz dealer.
What should I do?
- Check your VIN to confirm your 2018-2019 Mercedes-Benz E 450 or E 400 is included in this recall.
- Contact a franchised Mercedes-Benz dealer to schedule the free tire inspection and replacement as needed, which addresses the incorrect maximum-pressure marking and tire-strength issue.
- Bring the recall notice if Mercedes-Benz mailed one. If not, reference recall number 25V023 when you call.
- Follow the tire pressure label on the vehicle, not the tire's maximum-pressure marking, until the dealer inspection is complete.
- Call Mercedes-Benz customer service at 1-800-367-6372 with questions about recall number 25V023.
What happens at the repair
At the dealer, a Mercedes-Benz technician inspects the tires and replaces any tires covered by the recall that do not meet the required marking and strength requirements. The recall repair is free, and parts and labor are covered. Mercedes-Benz used its standard reimbursement plan for this campaign, so documented out-of-pocket tire repairs tied to this recall can be submitted under that plan. Bring paid repair invoices or tire replacement paperwork to the service desk so the dealer can explain the reimbursement process.
| Reimbursement | Reimbursement available |
|---|
Timeline
| January 17, 2025 | NHTSA published the recall |
|---|---|
| January 24, 2025 | Dealer notification began |
| January 24, 2025 | Dealer notification ended |
| March 7, 2025 | Owner notification mailed |
| March 18, 2025 | VIN-searchable in NHTSA's database — Check your VIN to see whether this recall applies to your specific vehicle. |
| March 18, 2025 | Interim owner notification (was planned for this date) |
Frequently asked questions
What is recall 25V023?
Recall 25V023 covers 165 2018-2019 Mercedes-Benz E 450 and E 400 vehicles with tires marked with the wrong maximum inflation pressure. Tires inflated to that incorrect pressure can have insufficient strength, fail, and increase crash risk. Mercedes-Benz dealers will inspect and replace the tires as needed for free.
What should I do if my 2018-2019 Mercedes-Benz E 450 or E 400 is on this recall?
Check your VIN to confirm your specific vehicle is included in recall 25V023. If it is, contact a franchised Mercedes-Benz dealer to schedule the tire inspection. The dealer will replace affected tires as needed for free. Reference recall 25V023 or Mercedes-Benz recall number 2025010008 when you call.
Is the recall repair free?
Yes. Federal recall law requires the manufacturer to repair the defect at no cost, and Mercedes-Benz will inspect and replace the affected tires as needed free of charge at any franchised Mercedes-Benz dealer.
What is the safety risk in recall 25V023?
The safety risk is tire failure from incorrect maximum-pressure marking. If a tire is inflated to the wrong stated pressure and lacks enough strength for that pressure, the tire can fail and increase the risk of a crash. The dealer repair path is a free tire inspection and replacement as needed.
When were owners notified about recall 25V023?
Mercedes-Benz mailed owner notification letters on March 7, 2025. If you bought the vehicle used or never received a letter, check your VIN to confirm whether your E 450 or E 400 is included, then call a franchised Mercedes-Benz dealer or MBUSA customer service at 1-800-367-6372.
More information
| NHTSA campaign page | nhtsa.gov/vehicle-recalls/25V023000 |
|---|---|
| Mercedes-Benz customer service | 1-800-367-6372 |
| NHTSA recall # | 25V023 |
| NHTSA recall # (full) | 25V023000 |
Source documents
-
Download Quarterly Report (PDF) - Download Owner Notification Letter (PDF)
- Download Owner Notice (PDF)
- Download Recall Investigation Document (PDF) (PDF)
- Download Recall Report (PDF)
- Download Recall Acknowledgement (PDF)
- Download Misc. Document (PDF)
This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →