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Campaign 25V016 Posted January 16, 2025 28,370 units

2023-2024 Land Rover SUVs Recall 25V016: Camera Screen

Recall 25V016 covers 28,370 2023-2024 Land Rover SUVs for blank rearview camera displays. Repair is free at any franchised Land Rover dealer.

Land Rover is recalling 28,370 2023-2024 Range Rover Evoque, Discovery Sport, and Defender vehicles because the center console touchscreen can go blank at startup and keep the rearview camera image from displaying. Reduced rear visibility increases the risk of a crash, and Land Rover dealers will complete the recall repair free of charge.

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What's wrong?

The center-console touch screen in these 2023-2024 Land Rover Range Rover Evoque, Discovery Sport, and Defender vehicles is the display the driver uses for vehicle settings, infotainment, and the rearview camera image. It is supposed to wake up when the vehicle starts and show the camera view when the vehicle is shifted into reverse.

The failure is in the screen's software, not a broken camera lens or a loose display. A clock-timing mismatch inside the software can stop the screen from loading correctly at startup. When that happens, the touch screen goes blank, so the rearview camera image does not display as intended.

There is no warning sign before failure. The problem shows up when the vehicle starts and the center screen stays blank instead of displaying the normal image.

Who's affected?

Covers 3 Land Rover SUV lines across the 2023 and 2024 model years, with touch-screen equipment and back over prevention software listed as the affected components.

2023 Land Rover Range Rover Evoque Video (touch)screen/monitor/unit
2023 Land Rover Range Rover Evoque Software
2023 Land Rover Discovery Sport Video (touch)screen/monitor/unit
2023 Land Rover Discovery Sport Software
2023 Land Rover Defender Video (touch)screen/monitor/unit
Units affected28,370
Field incidentsNHTSA has logged no field incidents to date.

A matching year and model does not guarantee inclusion. Check your VIN to confirm whether your specific SUV is included.

What's the safety risk?

If the rearview camera fails to show an image, the driver has less view behind the vehicle, increasing the risk of a crash while backing up. Use extra care when reversing and schedule the touchscreen software update. Repair is free at any franchised Land Rover dealer.

What should I do?

  1. Check your VIN to confirm your 2023-2024 Land Rover Range Rover Evoque, Discovery Sport, or Defender is included in this recall.
  2. Contact a franchised Land Rover dealer to schedule the free touchscreen software update that fixes the blank-startup rearview camera display.
  3. Bring the owner letter if you have it, or reference recall number 25V016 when you call.
  4. Use extra care when backing up until the update is complete, and check mirrors and surroundings before moving.
  5. Call Land Rover customer service at 1-800-637-6837 with questions about recall number 25V016.

What happens at the repair

At the dealer, a Land Rover technician updates the touchscreen software that controls the center display, including the rearview camera image at startup. The update is free under the recall, and parts and labor are covered. Out-of-pocket software repairs already paid are handled through Jaguar Land Rover's new vehicle warranty program, not through a separate reimbursement program, because the affected vehicles are still under warranty. Ask the service desk how warranty coverage applies if you have prior repair paperwork.

ReimbursementWarranty coverage applies

Timeline

January 16, 2025 NHTSA published the recall
January 16, 2025 Dealer notification began
January 16, 2025 Dealer notification ended
March 3, 2025 Owner notification mailed
March 14, 2025 VIN-searchable in NHTSA's database Check your VIN to see whether this recall applies to your specific vehicle.
March 14, 2025 Interim owner notification (was planned for this date)

Frequently asked questions

What is recall 25V016?

Recall 25V016 covers 28,370 Land Rover vehicles with touchscreen software that can leave the center display blank at startup. When that happens, the rearview camera image does not display as intended, reducing the driver's rear view and increasing crash risk.

What should I do if my 2023 Land Rover Range Rover Evoque, 2023 Land Rover Discovery Sport, or 2023-2024 Land Rover Defender is on this recall?

Check your VIN to confirm your specific vehicle is included in recall 25V016. If it is, contact a franchised Land Rover dealer to schedule the touchscreen software update. Reference recall number 25V016 or Land Rover recall number N972 when you call.

Is the recall repair free?

Yes. Federal recall law requires the manufacturer to repair the defect at no cost. Land Rover dealers will update the touchscreen software free of charge, and owners can contact Land Rover customer service at 1-800-637-6837 with recall questions.

What is the safety risk?

The risk is reduced rear visibility when backing up. If the center touchscreen goes blank at startup, the rearview camera image does not show as intended. That loss of rear view increases crash risk, especially around driveways, parking spaces, and people behind the vehicle.

When were owners notified about recall 25V016?

Land Rover mailed owner notification letters on March 3, 2025. If you bought the vehicle used or never received a letter, the VIN still decides whether the recall applies. Check your VIN, then call a franchised Land Rover dealer if your vehicle is included.

More information

NHTSA campaign pagenhtsa.gov/vehicle-recalls/25V016000
Land Rover customer service1-800-637-6837
NHTSA recall #25V016
NHTSA recall # (full)25V016000

Source documents

This article is generated from NHTSA's primary recall filings and reviewed against the source on May 20, 2026. RecallNotify does not paraphrase NHTSA's consequence language; that text is reproduced as written above. Editorial standards →